EffectiveEffective
CommunicationCommunication
‫الرحمن‬ ‫ا‬ ‫بسم‬
‫الرحيم‬
COMMUNICATIONCOMMUNICATION
Sharing of ideasSharing of ideas
and informationand information
between people.between people.
Types Of CommunicationTypes Of Communication
 VerbalVerbal
CommunicationCommunication
 Non-VerbalNon-Verbal
Communicatio...
Importance Of CommunicationImportance Of Communication
In BusinessIn Business
Effective communication helps usEffective co...
EFFECTIVEEFFECTIVE
COMMUNICATIONCOMMUNICATION
Effective communication combinesEffective communication combines
a set of sk...
Effective CommunicationEffective Communication
SkillsSkills
 ListeningListening
 Non-Verbal CommunicationNon-Verbal Comm...
ListeningListening
It is one of the most important aspectIt is one of the most important aspect
of effective communication...
Tips For Effective ListeningTips For Effective Listening
 Fully focus onFully focus on
the speaker.the speaker.
 Concent...
Non-Verbal CommunicationNon-Verbal Communication
It includes wordless communication,It includes wordless communication,
bo...
TipsTips
 Observing people in public place.Observing people in public place.
 Be aware of individualBe aware of individu...
Managing StressManaging Stress
In small doses, stress can help youIn small doses, stress can help you
perform under pressu...
Tips For Quick Relief FromTips For Quick Relief From
StressStress
 Recognize whenRecognize when
you’re becomingyou’re bec...
Emotional AwarenessEmotional Awareness
 Emotions play an important role inEmotions play an important role in
the way we c...
Emotional Awareness CanEmotional Awareness Can
Improve Effective CommunicationImprove Effective Communication
 Understand...
Effective CommunicationEffective Communication
Requires Both Thinking & FeelingRequires Both Thinking & Feeling
When emoti...
Purpose Of EffectivePurpose Of Effective
Communication In OrganizationCommunication In Organization
Managers need to be ef...
ORGANIZATIONALORGANIZATIONAL
COMMUNICATIONCOMMUNICATION
 Organizational communication canOrganizational communication can...
Benefits Of EffectiveBenefits Of Effective
CommunicationCommunication
 To defended anTo defended an
interview.interview.
...
Here is a advantageous
catchword to be think..
SUCCESS:
 S tronger
 U pturn
 C learer
 C onvincing
 S uccessful
 E n...
Importance of EffectiveImportance of Effective
CommunicationCommunication
 Communication is the “lifeblood” ofCommunicati...
Cont…Cont…
 The effective management ofThe effective management of
interpersonal communication is thatinterpersonal commu...
CONCLUSIONCONCLUSION
Effective communication requiresEffective communication requires
you to also understand the emotionyo...
By - Moinuddin
hasan
Effective communication
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Effective communication

  1. 1. EffectiveEffective CommunicationCommunication ‫الرحمن‬ ‫ا‬ ‫بسم‬ ‫الرحيم‬
  2. 2. COMMUNICATIONCOMMUNICATION Sharing of ideasSharing of ideas and informationand information between people.between people.
  3. 3. Types Of CommunicationTypes Of Communication  VerbalVerbal CommunicationCommunication  Non-VerbalNon-Verbal CommunicationCommunication
  4. 4. Importance Of CommunicationImportance Of Communication In BusinessIn Business Effective communication helps usEffective communication helps us better understand a person orbetter understand a person or situation, enables us to resolvesituation, enables us to resolve differences, build trust and respect,differences, build trust and respect, and create environments whereand create environments where creative ideas, problem solving,creative ideas, problem solving, affection, and caring can flourish.affection, and caring can flourish.
  5. 5. EFFECTIVEEFFECTIVE COMMUNICATIONCOMMUNICATION Effective communication combinesEffective communication combines a set of skills including nonverbala set of skills including nonverbal communication, attentive listening,communication, attentive listening, the ability to manage stress in thethe ability to manage stress in the moment, and the capacity tomoment, and the capacity to recognize and understand yourrecognize and understand your own emotions and those of theown emotions and those of the person you’re communicating with.person you’re communicating with.
  6. 6. Effective CommunicationEffective Communication SkillsSkills  ListeningListening  Non-Verbal CommunicationNon-Verbal Communication  Managing StressManaging Stress  Emotional AwarenessEmotional Awareness
  7. 7. ListeningListening It is one of the most important aspectIt is one of the most important aspect of effective communication. It meansof effective communication. It means not just understanding the words ornot just understanding the words or information being communicate butinformation being communicate but also understand how the speakeralso understand how the speaker feels when they are communicating.feels when they are communicating.
  8. 8. Tips For Effective ListeningTips For Effective Listening  Fully focus onFully focus on the speaker.the speaker.  Concentrate andConcentrate and avoidavoid interrupting.interrupting.  Show yourShow your interest to theinterest to the speaker.speaker.
  9. 9. Non-Verbal CommunicationNon-Verbal Communication It includes wordless communication,It includes wordless communication, body language, postures andbody language, postures and gestures, body movement and tone ofgestures, body movement and tone of your voice.your voice.
  10. 10. TipsTips  Observing people in public place.Observing people in public place.  Be aware of individualBe aware of individual differences.differences.  Use nonverbal signals.Use nonverbal signals.  Use body language to conveyUse body language to convey positive feelings.positive feelings.
  11. 11. Managing StressManaging Stress In small doses, stress can help youIn small doses, stress can help you perform under pressure. However,perform under pressure. However, when stress becomes constant andwhen stress becomes constant and overwhelming, it can hamperoverwhelming, it can hamper effective communication byeffective communication by disrupting your capacity to thinkdisrupting your capacity to think clearly and creatively, and actclearly and creatively, and act appropriately.appropriately.
  12. 12. Tips For Quick Relief FromTips For Quick Relief From StressStress  Recognize whenRecognize when you’re becomingyou’re becoming stressed.stressed.  Bring your senses toBring your senses to rescue and managerescue and manage stress by taking deepstress by taking deep breath.breath.  Look for humor in theLook for humor in the situation.situation.  Be willing toBe willing to compromise.compromise.
  13. 13. Emotional AwarenessEmotional Awareness  Emotions play an important role inEmotions play an important role in the way we communicate at homethe way we communicate at home and work.and work.  Emotional awareness provides youEmotional awareness provides you the tools for understanding boththe tools for understanding both yourself and other people, and theyourself and other people, and the real messages they arereal messages they are communicating to you.communicating to you.
  14. 14. Emotional Awareness CanEmotional Awareness Can Improve Effective CommunicationImprove Effective Communication  Understand yourself.Understand yourself.  Communicate clearly and effectiveCommunicate clearly and effective in any situation.in any situation.  Build strong, trusting andBuild strong, trusting and rewarding relationships, thinkrewarding relationships, think creatively and solve problems.creatively and solve problems.
  15. 15. Effective CommunicationEffective Communication Requires Both Thinking & FeelingRequires Both Thinking & Feeling When emotional awareness isWhen emotional awareness is strongly developed, you’ll know whatstrongly developed, you’ll know what you’re feeling without having to thinkyou’re feeling without having to think about. The goal of effectiveabout. The goal of effective communication is to find a healthycommunication is to find a healthy balance between your intellect andbalance between your intellect and your emotions, between thinking andyour emotions, between thinking and feeling.feeling.
  16. 16. Purpose Of EffectivePurpose Of Effective Communication In OrganizationCommunication In Organization Managers need to be effectiveManagers need to be effective communicators to achieve positivecommunicators to achieve positive results in today’s organizations.results in today’s organizations. Some of the purposes are – SeekingSome of the purposes are – Seeking or receiving information,or receiving information, encouragement, control, sellingencouragement, control, selling proposals, confrontation.proposals, confrontation.
  17. 17. ORGANIZATIONALORGANIZATIONAL COMMUNICATIONCOMMUNICATION  Organizational communication canOrganizational communication can be External Communication andbe External Communication and Internal Communication.Internal Communication.  Communication in organizations useCommunication in organizations use two basic channels – formal andtwo basic channels – formal and informal. Both are important andinformal. Both are important and both carry messages – sometimesboth carry messages – sometimes reinforcing and sometimesreinforcing and sometimes conflicting – throughout theconflicting – throughout the organization.organization.
  18. 18. Benefits Of EffectiveBenefits Of Effective CommunicationCommunication  To defended anTo defended an interview.interview.  To get the job.To get the job.  To do your jobTo do your job well.well.  To beforehandTo beforehand in your career.in your career.
  19. 19. Here is a advantageous catchword to be think.. SUCCESS:  S tronger  U pturn  C learer  C onvincing  S uccessful  E nhanced  S ound  S uccessful
  20. 20. Importance of EffectiveImportance of Effective CommunicationCommunication  Communication is the “lifeblood” ofCommunication is the “lifeblood” of every organization.every organization.  Effective communication is anEffective communication is an essential component ofessential component of organizational success whether it isorganizational success whether it is at the interpersonal, intra-group,at the interpersonal, intra-group, organizational, or external levels.organizational, or external levels.  Relationships between people andRelationships between people and consists of the transfer ofconsists of the transfer of information and understandinginformation and understanding between parts and people in anbetween parts and people in an organization.organization.
  21. 21. Cont…Cont…  The effective management ofThe effective management of interpersonal communication is thatinterpersonal communication is that information is passed, andinformation is passed, and relationships are built.relationships are built.  It helps people understand the needIt helps people understand the need for change:for change: *how they should manage it*how they should manage it *how to reduce resistance to change.*how to reduce resistance to change.
  22. 22. CONCLUSIONCONCLUSION Effective communication requiresEffective communication requires you to also understand the emotionyou to also understand the emotion behind the information. It combinesbehind the information. It combines a set of skills including nonverbala set of skills including nonverbal communication, attentive listening,communication, attentive listening, the ability to manage stress in thethe ability to manage stress in the moment, and the capacity tomoment, and the capacity to recognize and understand your ownrecognize and understand your own emotions and those of the personemotions and those of the person you’re communicating with.you’re communicating with.
  23. 23. By - Moinuddin hasan

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