Emotional intelligence
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Emotional intelligence






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Emotional intelligence Emotional intelligence Presentation Transcript

  • Emotional Intelligence
  • Emotional IntelligenceSuccess in any field greatly depends on our ability to understand &effectively manage emotional states, in both ourselves & others. Fromour first job interview to our final retirement party, Emotional Intelligencepermeates & influences every aspect of our working lives.
  • Emotional IntelligenceThe capacity for a high level of emotional intelligence significantlyincreases your competitive advantage & empowers you to perform atyour best. It also determines your capacity to bring out the best inothers.
  • Emotional IntelligenceAll available evidence clearly shows that you cannot achieveextraordinary levels of success, without a high level of Emotionalintelligence.
  • Emotional IntelligenceEmotional intelligence,is a type of social intelligence that involves the abilityto monitor ones own and others emotions, to discriminate among them, andto use the information to guide ones thinking and actions for desiredperformance.
  • Five domains of emotional intelligence• Self-awareness: Observing yourself and recognizing a feeling as it happens.• Managing emotions: Handling feelings so that they are appropriate; realizing what is behind a feeling; finding ways to handle fears and anxieties, anger, and sadness.• Motivating oneself: Channeling emotions in the service of a goal; emotional self control; delaying gratification and stifling impulses.
  • Five domains of emotional intelligence• Empathy: Sensitivity to others feelings and concerns and taking their perspective; appreciating the differences in how people feel about things.• Handling relationships: Managing emotions in others; social competence and social skills.
  • Why emotional intelligence• People who rise to the top of their field—whether it’s psychology, law, medicine, engineering or banking—aren’t just good at their jobs. They’re affable, resilient and optimistic, suggests a growing store of studies on professional leaders.
  • Why emotional intelligence• In other words, it takes more than traditional cognitive intelligence to be successful at work. It takes emotional intelligence, the ability to restrain negative feelings such as anger and self-doubt, and instead focus on positive ones such as confidence and congeniality, claims an emerging school of behavioral thought.
  • Why emotional intelligence• Emotional intelligence can bring out the extra ordinary performance from ordinary people , which the traditional or intellectual intelligence can not do.