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Effective Communications
Mohammad Tawfik

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSp...
Understanding
Communications

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Tappers and Listeners

Effective Communications
Mohammad Tawfik

#WikiCourses
A little game to http://WikiCourses.WikiSpac...
Understanding
Communications

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Why do we Communicate?!
To change behavior

To get and give
Information

To persuade
Effective Communications
Mohammad Taw...
Forms of Communication

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Effective communication depends on
skills in receiving messages as well
as on skills in sending them.

Effective Communica...
Phases linking sender and receiver

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.c...
Misunderstanding
Creating the Message:
• Non-clear message content
• Unfamiliarity with situation or receiver
• Emotional ...
Misunderstanding
Transmitting & Receiving the message
• Physical Problems
• Conflicting Signals
• Overflow of signals

Eff...
Misunderstanding
Understanding the message
• Different background

• Interpretation of words
• Emotional reactions
Effecti...
How to improve communication?

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
First Step: Listen

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Remember:
Seek first to understand, then
to be understood!
Stephen Covey

Effective Communications
Mohammad Tawfik

#WikiC...
Set your body language!

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Stop Multitasking

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Stop Multitasking

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Seek Clarifications

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Do not think about your response!

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.co...
Don’t Finish Sentences

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Read Body Language

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Second Step: Connect

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Build Credibility

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Show Congeniality

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Third Step: Clarify

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Use their language!

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Avoid technical jargon

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Use stories

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Be precise

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
Be Simple

Effective Communications
Mohammad Tawfik

#WikiCourses
http://WikiCourses.WikiSpaces.com
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Effective Communications

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Understanding the art of communications is essential for any successful person.
Do you know what the curse of knowledge is?
What makes your listening better?
What makes your message more effective

#WikiCourses
http://wikicourses.wikispaces.com/Topic04+Effective+Communications
http://www.youtube.com/playlist?list=PL7gQ0ht5fZju80r-zP9LYs1QBed0WYlW-

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Transcript of "Effective Communications"

  1. 1. Effective Communications Mohammad Tawfik Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  2. 2. Understanding Communications Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  3. 3. Tappers and Listeners Effective Communications Mohammad Tawfik #WikiCourses A little game to http://WikiCourses.WikiSpaces.com start with!
  4. 4. Understanding Communications Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  5. 5. Why do we Communicate?! To change behavior To get and give Information To persuade Effective Communications Mohammad Tawfik To get action To ensure understanding #WikiCourses http://WikiCourses.WikiSpaces.com
  6. 6. Forms of Communication Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  7. 7. Effective communication depends on skills in receiving messages as well as on skills in sending them. Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  8. 8. Phases linking sender and receiver Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  9. 9. Misunderstanding Creating the Message: • Non-clear message content • Unfamiliarity with situation or receiver • Emotional conflicts • Inability to express ideas Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  10. 10. Misunderstanding Transmitting & Receiving the message • Physical Problems • Conflicting Signals • Overflow of signals Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  11. 11. Misunderstanding Understanding the message • Different background • Interpretation of words • Emotional reactions Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  12. 12. How to improve communication? Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  13. 13. First Step: Listen Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  14. 14. Remember: Seek first to understand, then to be understood! Stephen Covey Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  15. 15. Set your body language! Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  16. 16. Stop Multitasking Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  17. 17. Stop Multitasking Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  18. 18. Seek Clarifications Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  19. 19. Do not think about your response! Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  20. 20. Don’t Finish Sentences Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  21. 21. Read Body Language Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  22. 22. Second Step: Connect Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  23. 23. Build Credibility Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  24. 24. Show Congeniality Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  25. 25. Third Step: Clarify Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  26. 26. Use their language! Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  27. 27. Avoid technical jargon Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  28. 28. Use stories Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  29. 29. Be precise Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  30. 30. Be Simple Effective Communications Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
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