Emotional intelligence

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  • 1. Emotional Intelligence By: Mohamed Mousa
  • 2. Emotional Intelligence ?
  • 3. Emotional Intelligence www.company.com
  • 4. Agenda www.company.com
  • 5. Emotional Intelligence ( EI )  It is NOT about being nice all the time.. …. it is about being honest with yourself and others.  It is NOT about being “touchy feely”…. It is about being aware of your emotions and those of others.  It refers to emotional management skills which provide competency to balance emotions and reason so as to maximize long term happiness. www.company.com
  • 6. Emotional Intelligence Types Interpersonal The outer-intelligence we use to understand and mange our relationships with other people Effective Relationships Empathy Self Motivation Intrapersonal The inner-intelligence we use to know, Understand and motivate ourselves. Self Regulation Self Awareness www.company.com
  • 7. Emotional Intelligence ( EI ) Effective Relationships: it’s about interacting with people successfully. Empathy : it’s about being able to see from another person’s perspective. Self-Motivation : it’s about directing the power of your emotions towards a purpose which will motivate and inspire us. Self-Regulation: it’s about regulating our feelings and emotions and managing them so they do more good than harm. Self- Awareness: it’s about knowing ourselves and our feelings, so we can in turn know others’. www.company.com
  • 8. “If you understand your Owen feelings you get a really great handle on how you’re going to interact and perform with others… So one of the first starting points is asking yourself, ‘ what's going on inside of me ?’’’ www.company.com
  • 9. Jo - Hari Window Self- Awareness - Interpersonal Invenetd by Jo luft and Hari ingham.
  • 10. Perception You can see a white vase as figure against a black background, or Two black faces in profile on a white background www.company.com
  • 11. Perception Perception is defined as… “The process through which we receive and interpret information from environment according to our experience.”  People Perceive the same things or situations differently& behave on the basis of their perception. www.company.com “…. The lens through which we see the world “ It is our point – Of – View
  • 12. Perception Shapes our Attitude Why you think what you thought? o I saw it my eyes o A priest told me so o Someone else told me o Everybody believes so as well o I read it on book , saw it on TV o My mother told me & my mother wouldn’t lie Meta cognition Definition : Thinking about thinking What’s the evidence? Logic? Beyond? www.company.com
  • 13. Common Negative Emotions • • • • • • • • • Anger Disappointment Depression Fear Guilt Resentment Passivity Patterns of dependence Waiting for permission www.company.com
  • 14. Reactive VS . Proactive
  • 15. Model Of Emotional Intelligence and Leader - Team Effectiveness L.M.PARTI,C.DOUGLAS,G.R.FERRIS,A.P.AMMETER ,AND M.R.BUCKLEY The International Journal of Organization Analysis ,Vol. 11,NO 1,2003
  • 16. “The very essence of leadership is that you have to have vision. You can't blow an uncertain trumpet… Theodore M. Hesburgh www.company.com