Emotional intelligence


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Emotional intelligence

  1. 1. Emotional Intelligence By: Mohamed Mousa
  2. 2. Emotional Intelligence ?
  3. 3. Emotional Intelligence www.company.com
  4. 4. Agenda www.company.com
  5. 5. Emotional Intelligence ( EI )  It is NOT about being nice all the time.. …. it is about being honest with yourself and others.  It is NOT about being “touchy feely”…. It is about being aware of your emotions and those of others.  It refers to emotional management skills which provide competency to balance emotions and reason so as to maximize long term happiness. www.company.com
  6. 6. Emotional Intelligence Types Interpersonal The outer-intelligence we use to understand and mange our relationships with other people Effective Relationships Empathy Self Motivation Intrapersonal The inner-intelligence we use to know, Understand and motivate ourselves. Self Regulation Self Awareness www.company.com
  7. 7. Emotional Intelligence ( EI ) Effective Relationships: it’s about interacting with people successfully. Empathy : it’s about being able to see from another person’s perspective. Self-Motivation : it’s about directing the power of your emotions towards a purpose which will motivate and inspire us. Self-Regulation: it’s about regulating our feelings and emotions and managing them so they do more good than harm. Self- Awareness: it’s about knowing ourselves and our feelings, so we can in turn know others’. www.company.com
  8. 8. “If you understand your Owen feelings you get a really great handle on how you’re going to interact and perform with others… So one of the first starting points is asking yourself, ‘ what's going on inside of me ?’’’ www.company.com
  9. 9. Jo - Hari Window Self- Awareness - Interpersonal Invenetd by Jo luft and Hari ingham.
  10. 10. Perception You can see a white vase as figure against a black background, or Two black faces in profile on a white background www.company.com
  11. 11. Perception Perception is defined as… “The process through which we receive and interpret information from environment according to our experience.”  People Perceive the same things or situations differently& behave on the basis of their perception. www.company.com “…. The lens through which we see the world “ It is our point – Of – View
  12. 12. Perception Shapes our Attitude Why you think what you thought? o I saw it my eyes o A priest told me so o Someone else told me o Everybody believes so as well o I read it on book , saw it on TV o My mother told me & my mother wouldn’t lie Meta cognition Definition : Thinking about thinking What’s the evidence? Logic? Beyond? www.company.com
  13. 13. Common Negative Emotions • • • • • • • • • Anger Disappointment Depression Fear Guilt Resentment Passivity Patterns of dependence Waiting for permission www.company.com
  14. 14. Reactive VS . Proactive
  15. 15. Model Of Emotional Intelligence and Leader - Team Effectiveness L.M.PARTI,C.DOUGLAS,G.R.FERRIS,A.P.AMMETER ,AND M.R.BUCKLEY The International Journal of Organization Analysis ,Vol. 11,NO 1,2003
  16. 16. “The very essence of leadership is that you have to have vision. You can't blow an uncertain trumpet… Theodore M. Hesburgh www.company.com