The Social Customer: 7 Key Lessons Learned (Graham Brown)

1,012,163
-1

Published on

The Social Customer: 7 Key Lessons Learned from 20 years in the field (Graham Brown)
http://www.mobileyouth.org/presentation

Published in: Real Estate, Business, Technology
6 Comments
46 Likes
Statistics
Notes
No Downloads
Views
Total Views
1,012,163
On Slideshare
0
From Embeds
0
Number of Embeds
119
Actions
Shares
0
Downloads
31
Comments
6
Likes
46
Embeds 0
No embeds

No notes for slide

The Social Customer: 7 Key Lessons Learned (Graham Brown)

  1. GrahamDBrownwww.MobileYouth.org (c) smanography 7 KEY lessons learned The Social Customer from 20 years in the field
  2. I’ve been studying consumer behavior since the mid 90s. Here’s are my 7 Key Lessons learned about the Social Customer from those 20 years Graham Brown digital anthroplogist
  3. (c) flickr superman_ha_muerto GrahamDBrownwww.MobileYouth.org People are governed by Social Motivations not Social Media 1
  4. (c) flickr robert couse-baker GrahamDBrownwww.MobileYouth.org All behavior is shaped by 2 The Social Code
  5. (c) pedrosimoes7 GrahamDBrownwww.MobileYouth.org 90% of Communication is Passive 3
  6. (c) flickr daverugby83 Offline is more important than online4 GrahamDBrownwww.MobileYouth.org
  7. More Relationships not More Efficiency 5 GrahamDBrownwww.MobileYouth.org We want
  8. (c) flickr htakahashi Everything 6 GrahamDBrownwww.MobileYouth.org is a social tool
  9. (c) flickr bistrosavage The MORE You Track The LESS you understand7 GrahamDBrownwww.MobileYouth.org
  10. Click the image to get this Download FREE

×