Embedded Government: The Public Sector in 2011- 04 ron raffensperger

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Embedded Government: The Public Sector in 2011- 04 ron raffensperger

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Embedded Government: The Public Sector in 2011- 04 ron raffensperger

  1. 1. www.huawei.comHUAWEI TECHNOLOGIES CO., LTD.
  2. 2. Improving Society andBusiness with Cloud-basedB i ith Cl d b dMobile Services www.huawei.com Ron Raffensperger Director, Cloud Computing Marketing Di t Cl d C ti M k ti 17 February, 2011HUAWEI TECHNOLOGIES CO., LTD.
  3. 3. Contents 1 eServices Background Cloud Computing for Mobile 2 Networks 3 Practical eServices 4 Summary
  4. 4. eServices – What and Why Definition: “…deeds, efforts or performances whose delivery is mediated by information technology.1” Advantages Accessing a greater customer base Broadening B d i market reach k t h Lowering of entry barrier to new markets and cost of acquiring new customers Alternative communication channel to customers Increasing services to customers Enhancing perceived company i E h i i d image Gaining competitive advantages Potential for increasing customer knowledge1 Rowley, J. (2006) An analysis of the e-service literature: towards a research agenda. Internet Research, 16 (3), 339-35HUAWEI TECHNOLOGIES CO., LTD. Page 4
  5. 5. eServices – What and Why Definition: “…deeds, efforts or performances whose Do Stuff using IT, rather than in person delivery is mediated by information technology.1” Advantages Accessing a greater customer base Broadening B d i market reach k t h Give better service Lowering of entry barrier to new Lower costs of acquiring new markets and cost customers Reach more customers Alternative communication channel to customers Increasing services to customers Enhancing perceived company i E h i i d image Gaining competitive advantages Potential for increasing customer knowledge1 Rowley, J. (2006) An analysis of the e-service literature: towards a research agenda. Internet Research, 16 (3), 339-35HUAWEI TECHNOLOGIES CO., LTD. Page 5
  6. 6. Pressures on Governments Infant Mortality 33X Developed Developing Not enough Doctors Delivering Healthcare Economy Transition Economy Transition Budget Pressures Budget PressuresHUAWEI TECHNOLOGIES CO., LTD. Page 6
  7. 7. Pressures on Governments Infant Mortality 33X Developed Developing IT-enabled services can help Not enough Doctors •eHealth Delivering Healthcare •eGov •eLearning g Economy Transition Economy Transition Budget Pressures Budget PressuresHUAWEI TECHNOLOGIES CO., LTD. Page 7
  8. 8. eServices Leadership Operators CSR Initiatives GSMA mHealth mLearning L i ITU e-Strategies e Strategies World BankHUAWEI TECHNOLOGIES CO., LTD. Page 8
  9. 9. Early “wins” wins “social media is fast becoming a tool for connecting healthcare consumers  and providers…drive down healthcare‐related costs while improving the  quality of care”  ‐ Healthcare in the era of Twitter According to Mobile Health News, more than 4,200 healthcare apps are on  A di t M bil H lth N th 4 200 h lth the Apple platform and Android users have access to about 500. By 2015,  more than 500,000 people are expected to be using healthcare  smartphone applications. smartphone applications Bharti Airtel and the Indian Farmers Fertiliser Cooperative (IFFCO).  Bharti Airtel and the Indian Farmers Fertiliser Cooperative (IFFCO) Farmers who purchase a Bharti Airtel “Green SIM” have access to value  added services which include daily agri voice messages and an agri  helplineHUAWEI TECHNOLOGIES CO., LTD. Page 9
  10. 10. Contents 1 eServices Background Cloud Computing for Mobile 2 Networks 3 Practical eServices 4 SummaryHUAWEI TECHNOLOGIES CO., LTD. Page 10
  11. 11. Clearly viewing Cloud ComputingCloud Computing …… New IT Model ElectricityCloud Computing is a model for enabling Generatorsconvenient, on-demand network accessto a shared pool of configurablecomputing resources. From the purchase of To the purchase of power power generators supply servicesResources are Virtualized and Capacityis available “On Demand” to meet the Information Technology gyneeds of end users fluctuating or Softwarediminishing IT requirements. Servers StorageEfficiency From the purchase of To the purchase of IT software and hardware as a ServiceFlexibilityFl ibilit HUAWEI TECHNOLOGIES CO., LTD. Page 11
  12. 12. Value of Cloud Computing for operators SaaS Application  Application CRM Services PaaS Service  Web  Platform  Platform Delivery  Framework  Complete Services Platform SOA End-to-End Solution IaaS Automated  Enterprise  Provisioning &  Provisioning & Security Services Security Services • QoS Management Data Centre  • SLA Services Virtualized  Virtualized  Virtualized  • Mgmt Storage Servers Network • Billing g Network  Managed  Network  Network  Access/  Provisioning Management Campus  Service Devices Data  Bandwidth VPN Access Etc. ServicesHUAWEI TECHNOLOGIES CO., LTD. Page 12
  13. 13. Integration adds value Telecom Telecom Telecom charging g g Service 1 … Service n platformTelecom servicesubscription, policy anduser data base Cloud Platform Telecom service provisioning Vertical Integration:Telecom services Network bearer migrated to Cloud platform(Access + Backbone) Horizontal Integration:Integration with Telecom componentsHUAWEI TECHNOLOGIES CO., LTD. Page 13
  14. 14. Clouds and Mobile Networks Terminal‐based Time‐based Cloud Fair Usage Policy URL‐based Converged Policy and Charging Control UPCC Billing Shock Preventing Billi Sh k P ti Service‐based EPC 2G/2.5G/3G/3.5G/LTE  2G 3G/HSPA 4G/LTE CDMA WiFi/WiMAX BB/DSLHUAWEI TECHNOLOGIES CO., LTD. Page 14
  15. 15. Operators adopting Cloud Computing AT&T Private Cloud Computing and Storage (IaaS) Medical (PaaS) Verizon Private Cloud Computing and Storage Medical (PaaS and SaaS) FT/Orange Private Cloud Computing and Storage SingTel Private Cloud Computing and Storage (IaaS) Various SaaSHUAWEI TECHNOLOGIES CO., LTD. Page 15
  16. 16. Contents 1 eServices Background Cloud Computing for Mobile 2 Networks 3 Practical eServices 4 SummaryHUAWEI TECHNOLOGIES CO., LTD. Page 16
  17. 17. eServices Considerations Separation of eServices Logical separation with designed-in assured security Distribution of responsibilities Control of content separated from control of platforms Effective Eff i management Complete role-based management Web-based Web based for easy access Bandwidth delivery Ability to ensure quality of experience Device support Adaptive support based on device characteristicsHUAWEI TECHNOLOGIES CO., LTD. Page 17
  18. 18. eServices Cloud Platform ... Emergency Digital city NVS OA Digital  Environment Intelligent command management medical care monitoring transportation Unified Communication Government Service Bus  Database Cloud  Cloud  CT  Storage Computing Capability IP Backbone LAN Switch LAN Switch DSL IAD Wireless WiMax / CDMA  SoftCo BTS gateway Mobile Video  Telephone Multi‐media  PC Laptop phone Terminal ClientHUAWEI TECHNOLOGIES CO., LTD. Page 18
  19. 19. Contents 1 eServices Background Cloud Computing for Mobile 2 Networks 3 Practical eServices 4 SummaryHUAWEI TECHNOLOGIES CO., LTD. Page 19
  20. 20. Summary eServices offer operators new opportunities to expand business Cloud Computing, integrated with the telecom network provides operators a competitive advantage The Cloud solution must be designed to provide separation, control, management and securityHUAWEI TECHNOLOGIES CO., LTD. Page 20
  21. 21. Example: Huawei and eGovernment Russia Ukraine China Mexico Mauritania Sudan S dan LaosCape Verde Uganda Senegal Vanuatu Ghana Kenya Nigeria Venezuela Angola Madagascar South Africa Huawei has built more than 20 national level e-Government projects. Some of them are Huawei’s demonstration sites that can be visited for experience exchange, such as China e-Government external backbone, Nigeria e-Government , Uganda e-Government. HUAWEI TECHNOLOGIES CO., LTD. Page 21
  22. 22. Thank youwww.huawei.com
  23. 23. www.huawei.comHUAWEI TECHNOLOGIES CO., LTD.

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