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Get your liaise on
 

Get your liaise on

on

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Mobile March 2012

Mobile March 2012

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Get your liaise on Get your liaise on Presentation Transcript

  • GET YOUR LIAISE ON
  • GET YOUR LIAISE ON A look into the Engineering Liaison
  • THE PERSON
  • THE PERSONI already told you: I deal with the god damn customers so the engineers dont have to. I have people skills; I am good at dealing with people. Cant you understand that? What the hell is wrong with you people?
  • THE PERSON
  • THE PERSON• Tech Savvy
  • THE PERSON• Tech Savvy • Install SDKs
  • THE PERSON• Tech Savvy • Install SDKs • Source control
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be• Jack of all trades
  • THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be• Jack of all trades• Support Engineering
  • ENGINEERING
  • ENGINEERING DO NOT feed the Engineers.
  • ENGINEERING DO NOT feed the Engineers. ...unless it’s knowledge.
  • ENGINEERING
  • ENGINEERING• Up to date on development best practices
  • ENGINEERING• Up to date on development best practices • More on that later
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication• Document the process
  • ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication• Document the process • Teach the process ;)
  • INTERNAL TEAMS
  • INTERNAL TEAMS Building bridges; One piece at a time.
  • INTERNAL TEAMS Building bridges; One piece at a time. ...or something like that.
  • INTERNAL TEAMS
  • INTERNAL TEAMS• Marketing
  • INTERNAL TEAMS• Marketing • Design review
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA • Manage test plans
  • INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA • Manage test plans • Communication
  • EXTERNAL PARTNERS
  • EXTERNAL PARTNERS Your new BFF.
  • EXTERNAL PARTNERS
  • EXTERNAL PARTNERS• Developer sites
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social • Follow development blogs
  • EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social • Follow development blogs • Social channels have more conversations
  • BREON NAGY@breon // breon@code42.com