Designing Frameworks For Interaction and User Experience

Succeeding With Frameworks Beyond Findability Workshop: IA Summit 2009

Joe Lamantia Design, technology & business since 1996 Architect > Management Consultant Speak and write on diverse topics: ubicomp twitter: moJoe joelamantia.com joe.lamantia@gmail.com 2 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Media Catalyst is a full service interactive agency with ofices in Europe and North America I Amsterdam Malta New York Los Angeles NY

Add frameworks to your toolkit 4 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Give up control... 5 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Gain inﬂuence! 6 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Why Frameworks Matter Frameworks 101 An example Succeeding With Frameworks 7 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Framework: A structure for supporting or enclosing something else, especially a skeletal support used as the basis for something being constructed. A fundamental structure, as for a written work. A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality. 8 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

9 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Structural Shift Why Frameworks Matter

Web 1.0 Centralized Structure Organization Architecture Emerging Discipline = IA 12 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Web 2.0 Decentralized Flows Participation Interaction Structural & relational diversity 15 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Page Services Embeds Feeds Apps Micro Status Themes API’s Widgets formats Posts Gadgets Grids Clouds Tweets Tags Objects Streams Plug-ins Links 16 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

“What I want to talk about is the problem of manipulating and controlling things on a small scale.\" Thereʼs Plenty of Room at the Bottom 1959 17 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Larger Services Clouds Sites Web app Pages API Posts Feed Objects Apps Tweets Widgets Links Tags Embeds Smaller 18 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Information environments are increasingly structured, at all levels of scale. 19 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Modularity “...the degree to which a systemʼs components may be separated and recombined.” “both the tightness of coupling between components, and the degree to which the “rules” of the system architecture enable (or prohibit) the mixing and matching of components. 20 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Web 21 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Browser 22 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Desktop 23 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Mobile 24 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Multitouch Displays 25 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Powers of 10 Exercise

Powers of 10 1. Where do you see modularity? 2. What kind of modularity? 3. What levels of structure? 27 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Modular America Cross-Cultural Perspectives on the Emergence of an American Way “uniquely American tendency to organize cultural artifacts out of component parts rather than structured wholes” ...it has affected cultural domains as diverse as manufacturing, architecture, education, and jazz. modularity opens new perspectives on American culture as a whole.” 28 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Identity Public Chi.mp Work Friends 29 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Structuration good! 30 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Context Shift Why Frameworks Matter

We were used to having walls. Context was key, but context depends on there being walls. Online, there are no walls. The walls have come crumbling down. boyd, danah. 2007. \"Incantations for Muggles: The Role of Ubiquitous Web 2.0 Technologies in Everyday Life.\" O'Reilly Emerging Technology Conference, San Diego, CA. March 28. http://www.danah.org/papers/Etech2007.html 34 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Take Away Digital objects are portable » People choose and manage streams of content & functionality » Common structure allows easy manipulation » RSS, microformats, APIs, metadata, SOA, ﬁle formats » Environment provides shared services » OpenSocial, openID, cloud computing, analytics, search » Digital atoms are ʻvisibleʼ & accessible

Convergence Media & platforms converge » Experiences span multiple media, channels, formats » Narrative, interaction, emotional elements must sustain transitions » Platforms and delivery converge » Game console, PC, media center, time-shift [Tivo], data backup [Time Machine] » Advertising permeates all experience environments » Social networks, virtual worlds, game experiences, ﬁlm, UGC, widgets, environmental services (search)

Digital = Social Experiences have a ʻsocial layerʼ » Social interactions are the source of experience value » New environments are primarily social » Networks become primary organizing structures » Experiences shaped by linked & overlapping networks » Exchanges occur via marketplaces (information, services, goods, reputation)

Users Context Content 39 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Loss of control bad! 40 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Future Contexts Ubiquitous computing Spimes Augmented reality Games vs. reality inversion Digital singularity 42 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Wikitude 43 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

In the future, an object's life begins on a graphics screen. It is born digital. Its design specs accompany it throughout its life. It is inseparable from that original digital blueprint, which rules the material world. When Blobjects Rule the Earth by Bruce Sterling SIGGRAPH, Los Angeles, August 2004 44 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Information Shadows Once you have the capability uniquely identify anything immediately, you can attach meta information to it. Any meta-information. How much is this worth on eBay? Which of my friends has one? Will this go with my Momʼs china? Will it make me sick if I eat it? Was it made by children? I call this digital representation as accessed through a unique ID, an objectʼs “information shadow” and I now see them attached to just about everything. 45 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Service Objects “...changing the physical object to a service, for which the thing youʼre looking at is but a single instantiation of that agreement. The solid object grows a dotted line that is ﬁlled-in as- needed, when-needed, and with the features that are needed.” 46 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Devices are Service Avatars “Devices become projections of services. They are physical manifestations, avatars, projections into physical space of abstract services, but are not services themselves.” * Objects become subscriptions. 47 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Granularity Ubiquitous computing devices can come in all sorts of sizes and the user experience design for them must take this into account. 48 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Siftables Siftables are cookie-sized computers with motion sensing, neighbor detection, graphical display, and wireless communication. They act in concert to form a single interface: users physically manipulate them - piling, grouping, sorting - to interact with digital information and media. Siftables provides a new platform on which to implement tangible, visual and mobile applications. 49 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Autonomous Contextual Graphical display Neighbor detection Wireless Piling Motion sensing Grouping Communication Sorting { Framework 50 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

DIY Shift Why Frameworks Matter 51

Everyone can create (again) Low-cost, high-quality tools for digital physical creation Producer vs. consumer distinction dissolves Business and economic (and political) structures change Open Source, Open Data, Open Stack hybrids, ecologies of co-creation Beyond Findability: Frameworks 52 IA Summit 2009 | Joe Lamantia | MediaCatalyst

New Creators 53 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Users Context Content 55 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Loss of control bad! 56 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Direct Design Complexity Seatbelts, Frak Me! please. Contexts Are We Cake! There Yet... Co-creation 57 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

How Will Our Role Change? Exercise

How Will Our Role Change 1. Think 5 years ahead What do you do every day? Who do you work with? How do you do it? 60 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

It means that developers will have to learn how to code pages for modularity. sites be mashed up ...letting their and refactored into tiny pieces all over the Web, by anyone. Rafe Needleman Mozilla Ubiquity, Microsoft IE8, and the fracturing of Web pages 61 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

“The systems we keep will be hybrid creations. They will have a strong rootstock of peer-to-peer generation, grafted below highly reﬁned strains of controlling functions. Sturdy, robust foundations of user-made content and crowd-sourced innovation will feed very small slivers of leadership agility. Pure plays of 100% smart mobs or 100% smart elites will be rare. The real art of business and organizations in the network economy will not be in harnessing the crowd of \"everybody\" (simple!) but in ﬁnding the appropriate hybrid mix of bottom and top for each niche, at the right time. The mix of control/no- control will shift as a system grows and matures.” Kevin Kelly The Bottom is Not Enough http://www.kk.org/thetechnium/archives/2008/02/the_bottom_is_n.php 62 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

\"I created the platform, and then I got out of the way. Sometimes the best thing you can do is get out of the way.'' Craig Newmark http://www.sfgate.com/cgi-bin/article.cgi?ﬁle=/chronicle/archive/2004/10/10/LVGU693SFD1.DTL 63 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

User Experience Information Information Architecture Architecture Whole Parts 64 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Structural Design standard / protocol service framework network Designers Scale system product pattern Co-creators / DIY template component Scope 65 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Whole Professional Design User Co-creators Experience Professional Design Parts 66 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Ecology of Co-Creation 67 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Architects deﬁne the frameworks other people use to build experiences for themselves, and the world. 68 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Spore Over 1.8 million creatures created by people using the Spore Creature Creator. ..more than the number of known species in the world (1.5 million)! EA was hoping to get 100,000 creatures uploaded by players with the Creature Editor by September. They hit that number in 22 hours. E3 2008: More Creatures in Spore Than in Real Life By Sam Kennedy, 07/14/2008 69 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Creating $$ frameworks allows designers to sell high value services. 70 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

We have special powers! human insight design skills architecture 71 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

What Makes Frameworks Useful?

New Web resembles environments Beyond Findability: Frameworks 74 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Durable / Exstensible Executive dashboard Dashboards Portals Enterprise portals Tile-based UX Widgets DIY experiences Hackware Fablab Beyond Findability: Frameworks 75 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Tile View Free-form View Selector Utility Navigation 76 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Neutral Terrain • distinct languages • divergent goals • differing success criteria • competing agendas Framework Beyond Findability: Frameworks 77 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Efﬁcient Components Framework x = Possibility Space Relationships 78 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Downstream leverage 79 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Managing Complexity Frak Me! Fr am Contexts ew or k U til ity Co-creation 82 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Co-creation Whole Professional Design User Co-creators Experience Professional Design Parts 83 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Framework Possibility Space Instance Instance Instance 84 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Everyware Service Framework Avatar Vehicle 85 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

When Frameworks Fail Exercise

When Frameworks Fail 1. Name some failed frameworks 2. What happened? 3. Why did they fail? 4. Could they have worked? 5. What needed to change? 87 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

USSR complex ﬁnancial derivatives Titanic transportation via dirigibles nuclear power Versailles treaty music business advertising in social media printed media 88 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Whatʼs the pattern? 89 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Environmental change (assumptions) 90 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Spotting Frameworks Frameworks 101

useful usable desirable valuable ﬁndable accessible credible 105 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

presence sharing relationships identity conversations reputation groups 106 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Are these the same? How are they different? 107 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

design construction management organization communication analysis distribution 108 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Name That Framework Exercise

Name That Framework 1. Name some framework based experiences, services, tools. 2. What kind of framework is it? 110 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Linkedin Facebook delicious Netvibes Pandora Upcoming Flickr BaseCamp dopplr MS Sharepoint Blip.fm Etsy Yelp MySpace CafePress Blogging YouTube Lulu services GoogleMaps Twine CM Systems Wikis digg Ning Intranets Twitter Balsamiq RememberThe friendfeed Yahoo Pipes Milk 111 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

De-construction Exercise

De-construction 1. Pick an experience 2. What is it made of? 3. How do these things relate? 4. What does it include / exclude? 5. What are its boundaries? 113 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components 114 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Relationships Linking Grouping Stacking 115 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Scope Data Governance User Experience Business Logic Functionality Administration Application Logic Social Dynamics Narrow* Broad* *Depends on your viewpoint! 116 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Boundary(s) Closed Open unbounded 117 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components Relationships Scope Boundaries 118 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Deﬁnition Exercise

Deﬁnition 1. What is it meant to do? 2. What kind is it? 3. Who is it for? 4. What does it assume about the world? 121 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Purpose Type Audience Assumptions 122 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Purpose Components Type Relationships Audience Scope Assumptions Boundaries { { Problem Solution 123 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

The Building Blocks An Example Framework

The Box of Chocolates Model Everything in a portlet Portlets are islands Growth = more portlets 126 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

No Structure! No Connection! No Interaction! No Context! 127 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Needs Allow for growth and change Establish common language for all perspectives Construct scalable, reusable structures Encourage high-quality user experiences Sharing of assets 128 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Environmental Services identity security publication data infrastructure application support management Beyond Findability: Frameworks 129 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Purpose: Improve portal experience Type: Design Audience: Design, build, IT management Assumptions: Enterprise environment 130 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Vision: Enterprise Portal Suite 131 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

The Building Blocks System Basic Principles Standardized Components Containers manage content Connectors deﬁne structure & navigation Assembly Rules Suggested Functionality Convenience, Utility, Social 133 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Openness Use blocks for some or all content Mix blocks and free-form content 134 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Portability Blocks can be: • syndicated • shared • reused • placed elsewhere • duplicated • moved 135 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Boundary(s) Building Blocks Closed Open 136 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Scope Layering Blocks can deﬁne all layers of an environment Blocks can cover *any* combination of layers 137 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Scope Building Blocks Governance User Experience Data Business Logic Narrow Broad Application Logic Functionality Administration 138 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Relationships Independence Blocks are independent • content • interaction • display ...until “stacked” together 139 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Relationships Inheritance Blocks inherit from those stacked above: • content • properties • interaction Inheritance cascades top to bottom All blocks stacked below inherit from above 140 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components Building Blocks Framework

Components Containers 7 types Begin with Tile, range up to Portal Suite Smaller Containers deliver content Larger Containers create structure Work together with Connectors 142 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Tile Size: 1 Elements: Header Body [Footer] 143 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Section Size: 5 Elements: Page (1) 144 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Portal Suite Size: 7 Elements: Portal (1) 145 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Larger Suite Portal Section Page View TileGroup Tiles Element Smaller 146 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components Relationships Connectors Overview 8 Connector types Some enable navigation Some provide interactivity for Containers Makeup and behavior deﬁned in detail 147 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Crosswalk Connector Directly links two individual Containers 148 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Section Connector Links all Sections (1 Page) in a Portal 149 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Portal Connector Links Dashboards & Portals in a Suite 150 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Larger Suite Portal Connector Portal Section Connector Section Page Connector Contextual Page Crosswalk View Utility Navigation TileGroup Crosswalk Tiles Geography Selector Element Control Bar Smaller 151 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components Relationships Stacking Rules Assigns “size” to all blocks Deﬁnes possible combinations Portal Suite 7 Page 4 Portal 6 View 3 Tile 1 Section 5 Tile 1 Tile 1 Page 4 View 3 Tilegroup 2 Tile 1 Tilegroup 2 Tile 1 152 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Free-form content Section Connector Utility Navigation Page Connector Control Bar Tile Page View Convenience Functionality 153 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Case Study Change and Growth

Series of portal efforts Vendor: strategy, design, build, support Engaged across enterprise Building blocks leveraged as: • Concept language • Design Tool • Prototype Accelerator • Governance Framework 155 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Global Executive Portal Global Leadership Team Enterprise insight Business intelligence 156 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

US Dashboard US Leadership Team Major market insight, enhancing dialog Business intelligence, social commentary *Introduced social mechanisms 159 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Approvals Portal Senior Managers, Execs Streamline ﬁnance operations Invoice tracking & approval *Portability = critical 162 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Expense Management Portal Managers, budget coordinators Streamline invoicing, improve forecasting Invoice & project management capability 165 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Sales Dashboard Unit Leadership Unit operations insight Business intelligence, social asessment 168 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Succeeding With Frameworks

Borrow and adapt: Extend Alter 173 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Adapt things as needed What is the environment? Is inheritance useful? Are these the right blocks? Change or add principles with care Beyond Findability: Frameworks 174 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Create new 175 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Start simple: 3 Containers 2 Connectors 176 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Add only what is essential. 7 Containers 11 Connectors 1 stacking hierarchy top-down inheritance 177 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Larger Evolution Suite Portal Section Page View TileGroup Tiles Element Smaller 178 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Larger Evolution Suite Portal Connector Portal Section Connector Section Page Connector Contextual Page Crosswalk View Utility Navigation TileGroup Crosswalk Tiles Geography Selector Element Control Bar Smaller 179 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Components Framework x = Possibility Space Relationships 180 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Donʼt Get Carried Away Largest Structures In the Universe Your Framework 181 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Use simple language. Make it relevant. 182 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

ABC Selling: Always Be Closing Pitch the outcome, not the framework Speak the buyersʼ language (IT, user, biz) Always explain the minimum Start simple, promise less, do more Beyond Findability: Frameworks 183 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Pragmatic Politics No land grabs Collaborate on scope & boundary Get a sponsor Beyond Findability: Frameworks 184 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Evolving Scope t en em c e gi nc ag c n gi Lo tio ie an y Lo e lit er nc tra n M na io xp s na is es ct at io rE in er du lic in ct a dm ov se us un pp ro at •G •D •U •A •P •B •F •A Narrow Broad Building Blocks 185 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Use the blocks at the right level How will you use the blocks? Common language Reference / example Starting point for design Set of deﬁned components Political shield Beyond Findability: Frameworks 186 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Design A Framework Exercise

Create A Service 1. Think of a common experience 2. Imagine how it could be better 3. Design a framework that makes it better 188 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

In Conclusion...

Possible Future Stuff Wiki Community of Practice Patterns & Pattern Library Mailing List, Blog, Feed Destination Workshops & Seminars Courses Book...? Beyond Findability: Frameworks 190 IA Summit 2009 | Joe Lamantia | MediaCatalyst

More About the Blocks @Boxes and Arrows Building Blocks articles http://www.boxesandarrows.com/person/88-joelamantia @JoeLamantia.com Categories: Building Blocks, Dashboards & Portals Tags: building_blocks, executive_dashboards ia_building_blocks, portals @del.icio.us: jlamantia Beyond Findability: Frameworks 191 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Bedankt! joe@joelamantia.com joe.lamantia@gmail.com twitter: moJoe slideshare.net/moJoe

Contact MediaCatalyst Herengracht 182 1016 BR Amsterdam The Netherlands T: +31 20 626 2976 joe.lamantia@mediacatalyst joe.lamantia@gmail.com

Discussion Topics

Frameworks vs. templates 195 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Disciplines & frameworks 196 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Frameworks vs. systems 197 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Process & frameworks 198 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Deliverables & frameworks 199 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

Domain speciﬁc Innately speciﬁed Hierarchically nested More internal integration than external integration Localized processes and autonomy Informationally encapsulated Near decomposability Recombinability Expandability Module as homologue 200 Beyond Findability: Frameworks IA Summit 2009 | Joe Lamantia | MediaCatalyst

What You Can Build Beyond Findability: Frameworks 202 IA Summit 2009 | Joe Lamantia | MediaCatalyst

Designing Frameworks For Interaction and User Experience

2 comments

Notes on slide 1

49 Favorites & 1 Event