Certificate I in Information Technology January 2013
Course StructureCourse Modules Learning Hours CreditsModule 1: Introduction to Windows File Management, Internet and Email 40 4Module 2: Introduction to Word Processing 40 4Module 3: Introduction to Spreadsheet Management 40 4Module 4: Introduction to Presentation Software 40 4Module 5: Introduction to Database Management 120 12Module 6: Introduction to Graphics 120 12Module 7: Web Design Basics 100 10Module 8: Photo Editing Basics 100 10 Total: 600 60Course Duration: 28 weeks
Basic Definition of Technology• Technology is any “process that any company uses to convert inputs of labour, materials, capital, and information into outputs of greater value”Examples?
What is Information Technology?Information Technology is hardware (computers, cables, printers, etc.) and software (programs that run on and across hardware) that helps1) collect, store, analyze, and interpret data2) help share that data3) convert data to information to knowledge
Data – individual pieces of information (not necessary useful, timely, or relevant) Information – multiple pieces of data organized in a way that makes the data useful ( [Data+Context+Meaning] Knowledge – multiple sets of information that are used to solve problems or make decisionsSource: http://www.infogineering.net/data-information-knowledge.htm
How Does IT Help Businesses?Building Revenues• Better customer service (Customer data, tailored selection, responsiveness to questions)• Access to different customers (not bound by geography, hours, parking, weather, etc.)• Multiple ways for existing customers to access your products and services (in-person, phone, online)
How Does IT Help Businesses?Managing/Controlling Expenses• Controlling costs (expense management, inventory management, purchasing, etc.)• Improved quality (reduced errors)• Better measurement and strategic decision making (faster access, pattern recognition)• More accessible learning (employee training)
What is a Computer?• A computer is an electronic device which is capable of receiving the inputs (data from the user),• storing it for a desired period of time, manipulating it according to the set of instructions (called program)• and producing the output to the user in desired form. It performs a variety of operations in accordance to the set of instructions