Small Business Owner Interview MARC MURPHY NICHOLS COLLEGE BUSINESS AND SOCIETY MNGT 100
Introduction The person who I interviewed was Mathew Nunn. His company is called “Johnson and Nunn Masonary Co.” I know of this person because he is my roommates brother.
Entrepreneur’s Company His type of business structure is a duel partnership. It’s a service. It is a landscaping company. They have been in business for approximately three years.
Background Business The company got started by his friend getting him into it. His friend had landscaping degrees. They financed their purchase of the business by getting a bank loan. They started the business to make money and to be successful.
Successes Some of their success is due to having a lot of loyal customers. Also they have good customer service. If a customer complains about something not working that they did, the business will fix whatever it is, for no charge. The rewarding aspect of running the business is knowing that you made it, being successful and having respect among other landscaping businesses.
Challenges Some of the challenges have been first getting started into the business. For example, getting all the paper work together to start off and to have the ok. Also getting good connections and getting good prices was a factor.
Competition There are competitors around the area but he said that he isn’t that worried about them. The business has grown and gotten big within a couple years. They are now one of the bigger landscaping businesses. They achieve a competitive advantage by having good prices, completing jobs on time, doing good work and not ripping customers off.
Marketing/Staffing They don’t market their business. They get to be known by having customers and other businesses talking about their work and how they are good. When looking to hirer new employees, they look for hardworking men/women, who are loyal and responsible workers.
The future This company does plan to stay in business for the extended future. Their plans/goals are to keep expanding and to become a well known business.
Unique Questions I did not have any unique questions to ask this individual.
Summary Advice that the owner has, is to keep working hard and to never give up. If you have dream or idea, go for it. You cannot achieve in something until you go for the gold.