IT Strategic Principles
Miles Metcalfe, ITSSG, 2009-01-21

Strategic principles

Strategic principles
Core business value

Strategic principles
Core business value
Coherent services, not technology

Strategic principles
Core business value
Coherent services, not technology
Effective service delivery

Strategic principles
Core business value
Coherent services, not technology
Effective service delivery
User autonomy and choice

Strategic principles
Core business value
Coherent services, not technology
Effective service delivery
User autonomy and choice
One College

Core business value

Core business value
Adds to the staff, student, entrepreneur and community
experience

Core business value
Adds to the staff, student, entrepreneur and community
experience
Is differentiated

Core business value
Adds to the staff, student, entrepreneur and community
experience
Is differentiated
Doesn’t re-invent the wheel

Core business value
Adds to the staff, student, entrepreneur and community
experience
Is differentiated
Doesn’t re-invent the wheel
Plays well with others

Coherent services

Coherent services
Defined by a service level agreement

Coherent services
Defined by a service level agreement
Service makes sense - is integrated

Coherent services
Defined by a service level agreement
Service makes sense - is integrated
The technology is a means to providing the service

Coherent services
Defined by a service level agreement
Service makes sense - is integrated
The technology is a means to providing the service
Innovation important: it must work!

Effective Delivery

Effective Delivery
User-friendly

Effective Delivery
User-friendly
Supported by expert staff

Effective Delivery
User-friendly
Supported by expert staff
Discoverable

Effective Delivery
User-friendly
Supported by expert staff
Discoverable
Documented

Effective Delivery
User-friendly
Supported by expert staff
Discoverable
Documented
Learning resources

Autonomy

Autonomy
The importance of user-owned technology

Autonomy
The importance of user-owned technology
Increasing IT adoption

Autonomy
The importance of user-owned technology
Increasing IT adoption
Users with “legacy”

Autonomy
The importance of user-owned technology
Increasing IT adoption
Users with “legacy”
Extra-institutional services overlap with internal learning
and teaching

One College

One College
The detail of internal organisation is not important

One College
The detail of internal organisation is not important
The service is designed for all, open to all

One College
The detail of internal organisation is not important
The service is designed for all, open to all
Centrally funded

One College
The detail of internal organisation is not important
The service is designed for all, open to all
Centrally funded
Centrally supported

One College
The detail of internal organisation is not important
The service is designed for all, open to all
Centrally funded
Centrally supported
Transparent, and accountable

Relocation

Relocation themes

Relocation themes
Resource provision matches principles

Relocation themes
Resource provision matches principles
Transition arrangements “de-risk” the move

Relocation themes
Resource provision matches principles
Transition arrangements “de-risk” the move
We will see:

Relocation themes
Resource provision matches principles
Transition arrangements “de-risk” the move
We will see:
Greater autonomy

Relocation themes
Resource provision matches principles
Transition arrangements “de-risk” the move
We will see:
Greater autonomy
Mobility

Relocation themes
Resource provision matches principles
Transition arrangements “de-risk” the move
We will see:
Greater autonomy
Mobility
Co-location and outsourcing

Questions?