ECM Renovation Roadshow - Automation Systems
 

ECM Renovation Roadshow - Automation Systems

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  • Migrate, Integrate, Automate to Easy ECM / RM
  • Migrate, Integrate, Automate to Easy ECM / RM
  • Hundreds of Pages, Dozens of Document TypesIt’s not just “Paper”“74 percent of survey respondents have business improvement campaigns underway that would benefit from paper-free processes, but surprisingly only 24 percent have a specific policy designed to eliminate paper from their business.” AIIM, July 2013: http://www.aiim.org/About/News/Industry-Watch-Paper-Wars-2013“Despite the growing number of technologies that facilitate easy, secure document capture using centralized, disparate and even mobile devices, the move towards the paperless office and processes is tediously slow. According to new research from AIIM, only 5% of the processes that could feasibly cut paper out of the workflow in paper-intensive organizations have been put in place.” CMS Wire review of “Winning the Paper Wars” Paper July 2013 article (http://www.cmswire.com/cms/document-management/aiim-paperless-office-still-a-pipe-dream-as-mobile-capture-market-gets-set-to-explode-021975.php)
  • In Process CaptureLOS IntegrationReporting & Analytics
  • Migrate, Integrate, Automate to Easy ECM / RM
  • Current (Manual) Processes are CostlyAs much as 4x the cost per invoicePaper costsPeople costsMissed discountsMissed early paymentsSupplier dissatisfaction
  • Current (Manual) Processes are CostlyAs much as 4x the cost per invoicePaper costsPeople costsMissed discountsMissed early paymentsSupplier dissatisfaction
  • Current (Manual) Processes are CostlyAs much as 4x the cost per invoicePaper costsPeople costsMissed discountsMissed early paymentsSupplier dissatisfaction
  • Current (Manual) Processes are CostlyAs much as 4x the cost per invoicePaper costsPeople costsMissed discountsMissed early paymentsSupplier dissatisfaction

ECM Renovation Roadshow - Automation Systems ECM Renovation Roadshow - Automation Systems Presentation Transcript

  • ECM Automation Systems Your Business Processes. Streamlined.
  • ECM Automation Systems – Where? • “Paper”-Centric Process • Supporting Documents • • • • • • • • Loans – Mortgage, Auto… Life Insurance Applications Retirement / Investment Accounts Employee Applications & Onboarding Government – Benefits, Permits…. University Applications Invoice Processing And more…
  • ECM Automation Systems – Why? Automation Delivers: • ROI < 9 months. • 50%+ increase in Productivity. • Improved Customer Satisfaction. • Accelerated Revenue Cycles • Enhanced Compliance • Actionable Analytics. Prove It!
  • ECM Automation Systems - What? Smart Repository + Smart Workflow Additional Components may include: • Secure Web/Portal • OCR-as-a-Service • Records Management • Enterprise Integration • Zia OneView ™ - Actionable Analytics
  • ECM Automation Systems Case Study
  • The loan process is intensive and costly
  • Zia Loan Automation System Delivers: Rapid ROI (< 9 months) 50% > Process Improvement Accelerated Revenue Cycles Compliance Actionable Analytics
  • Why now? • Competition • Increased Risks • Leverage New Technologies • Increased Costs (Compliance & Storage)
  • Where: Origination & Underwriting Automating Borrower Documents • W-2’s, 1040’s, Bank Statements, 401k’s & more… • Paper, Fax • Email, Borrower Upload Zia Loan Automation System • Secure Borrower Site • What Is It? • What is On It? • Is it Fraud? • Where does it go?
  • Where: Closing • Closing Preparation – Cut time by 50% to prepare accurate HUD-1 • Integrate with Loan Origination Systems • Monitor Email, Fax, Electronic paper from Settlement Agents
  • Where: Post Closing • Classify 500 – 700 page closing documents + Extract critical data • HUD-1 – up to 1600 fields extracted • GFE, TIL, State docs… • Company Delivered Documents • Paper • Electronic Paper • eForms • Sort & Stack for Investor Delivery
  • How - Smart Repository • mFolder – docs + metadata • Borrower Uploads, Email Integration • Enterprise Document Management • Version Control • Enterprise Search • “Paperless Underwriting” – including Annotation (Markup) of Documents • Automatic Records Management
  • How – Smart Workflow • Status – New, WIP, Complete • Routing – Review, Approve • Classify & Extract • Declare Record
  • Additional Components Borrower Site/Portal • Secure Customer Login • Loan Origination • Upload Documents • Check Status • Unique Landing Page • Simple Design & Branding • Asset Re-use Across Sites
  • Additional Components OCR-as-a-Service In-Process Capture™ (IPC) • Classification & extraction optimized for use WITHIN your document repository • Capture by users within business process – by borrower, by document
  • Additional Components OCR-as-a-Service Advanced Closing Extraction™ (ACE) • Classification for Hundreds of Closing Document Types • Extraction for Critical Closing Documents • HUD-1, TIL, GFE • State specific documents (CA, IL…) • Tested/Validated with Leading Mortgage Company
  • Additional Components: Enterprise Integration • Zia LAS + Your LOS • In Process Integration • LOS Integration • Point-to-Point • Enterprise Service Bus
  • Additional Components Actionable Analytics • We said we save you time, we can prove it. • Compliance & Management Metrics • Reporting / BI Integration • Managed by Zia OneView ™
  • The Business Results Time Saved – 50% reduction Enhance productivity and reduce mistakes Save money
  • Demo!
  • ECM Automation Systems – Where Else? Life Insurance Applications
  • Automation Case Study Regional Life Insurance Company New Life Insurance Applications • ~500 Unique Forms • ~ 6 million docs/year Expensive + Slow + Error Prone • Agents – Upload to ECM system • Customers - Paper, Email, Fax • 3rd Parties – Paper to EDI (Lab Results, Medical Forms) • Email/Fax – Print & Re-Scan Previous Solution – More People.
  • Zia Insurance Automation System Results: • Quick Wins with Discrete Projects • Automate Classification • Forms – Version Control + Redesign + Rationalization • Customer Portal • Automate Extraction • Actionable Analytics • Reduced Costs • Reduced Delivery Time to Underwriting = Time to Revenue • Reduced Error Rates
  • Questions?
  • Automation Case Study Human Resources Employee Onboarding • Paper or Electronic Documents • Application = “Structured” Data • Supporting Docs (I-9, W-4, Employment Agreement, Confidentiality Agreement, and more…) • Structured • Semi-Structured • Unstructured Current (Manual) Process: • Costly • Slow • Error Prone
  • Zia HR Automation System • • • • • • Secure Employment Portal Unique “eFolder” – upload, email-in Advanced Workflow (New, Pending, Complete) Classification & Extraction with “In Process Capture” Records Management (EasyRM) SAP HCM Integration
  • Automation Case Study Accounts Payable What’s the Problem? • Vast Majority are still “paper” invoices • Current (Manual) Processes are Costly, Slow, Error Prone • Lack of Strategic Insight Why so difficult? • “No two invoices are the same” • Where to find PO Number, Invoice Number, Taxes, Grand Total, Supplier Details • Past approaches haven’t worked (Templates, List of Variables)
  • Zia Invoice Automation System Invoice Automation System Modules • Secure Vendor Site / Portal • vFolder – upload, email • Classification & Extraction • Mailroom Automation and/or • In Process Capture • Secure Collaboration – view & annotate • Records Management (EasyRM) • ERP/Accounting Integration