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Rick Wilson Keynote Miva Merchant Conference 2012

Rick Wilson Keynote Miva Merchant Conference 2012



This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.

This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.



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  • These are the shipping rules. If you have an instance of buying something the the checkout cannot calculate the shipping rule:1) We can redirect to another page (the drop down) for more information, or2) You can also use a “fall back shipping method”
  • You can add handling charges. You can have a fixed rate or you can charge a % of the total shipping amount. When appears in your invoice it can be included in the total or line item it out.
  • All of the available shipping methodsThis store offers all the above methodsThe popup window allows you to customize the sorted order you define
  • If you order a qty of items it will try to fit all the items in the predefined box dimensions to minimize total number of boxes shipped.
  • We defined 2 box dimensions.Create all boxes you
  • The process by which the merchant is fulfilling the order. This order has 5 products and the pop up shows you how to move product into different or a new box.
  • We have the most advanced server ever. We are proud and here are the benefits to you. Everyone on cloud on same control panel / billing system sig lowers the support burden. Easy to manage account. Every support rep has all the information when you call in. 
  • Scalability: ability to host large bursts of trafficControl of the Hosting environmentUptime: shared hosting has enterprise-level uptime
  • audiences: merchants and web developers – we have these services and we are careful not to cultivate Only serve 2% of our active clientsWe don't compete on priceWe don't poachWe are standard by what to measure by
  • If you want our help we will help youWe can white label our servicesYou won't need to turn down any work because it is too difficult
  • maybe TRX slide or direct fix (and show their checkout). $200 coupon at show. 
  • show sample (get from Phillip) - $50 coupon at show
  • show a generic report (get from Nathan)
  • if we have any live site we should show those – screen shots

Rick Wilson Keynote Miva Merchant Conference 2012 Rick Wilson Keynote Miva Merchant Conference 2012 Presentation Transcript

  • Rick Wilson, President and COOKEYNOTE
  • Rick Wilson, President and COOKEYNOTE
  • Ecommerce is Back
  • A Growing US Market (+12% in 2011) of $218B US Online Retail Forecast $279 $259 $240 $218 $197 $176 (in billions) $157 2009 2010 2011 2012 2013 2014 2015 Revenue $157 $176 $197 $218 $240 $259 $279 % Change 11% 13% 12% 10% 10% 8% 8%
  • Miva Merchant is the 4th Largest Ecommerce Platform Ecommerce Distribution in Top 100,000 Sites TheFind Upfront Yahoo Store Magento Miva Merchant Volusion osCommerce AspDotNetStorefront Miva Merchant VirtueMart Zen Cart * Builtwith.com “Ecommerce Usage Statistics February 2012”
  • Ecommerce Marketplace Websphere ATG NetSuite completeness of functionality MIVA MERCHANT Magento Volusion Shopify Yahoo Store Amazon Ebay Paypal pricing
  • Recent Mentions • Top Ten Ecommerce Technology company in 20121 • 1 of 25 Ecommerce Players in Forrester SMB Overview2 • 2012 Top Ecommerce Solution Firm3 • Third Best SEO Shopping Cart Software4 1. Forrester “Market Overview: SMB eCommerce Solutions”, July 2010 2. Builtwith.com “Ecommerce Usage Statistics February 2012 3. International Business Times, February 2012 4. Topseos.com, March 2012
  • New Distribution Partners
  • Miva Empresa 5.15 • More than 40% faster than previous versions • MySQL caching • Compiler optimization • Connection management
  • Shipping Rules
  • Shipping Rules
  • Shipping Rules
  • Shipping Rules
  • Packaging Rules
  • Packaging Rules
  • Pack by Quantity
  • Pack by Weight
  • New Shipping Integrations
  • Packaging Boxes
  • Print UPS Label
  • Support • Integrated Hostasaurus support • Resolution focus • World-class support commitment
  • New Support Enhancements • 24/7/365 phone support • VIP Support (Dedicated/Enterprise)
  • Customer Training Tools • Merchant Tutorials (now free) • Developer Training Series 1 & 2 • Store Owner Training Series (coming soon) • Updated end user documentation • New API docs and www.mivascript.com
  • Hosting Platform • Cisco blades • EMC storage array • VMWare Enterprise Cisco Certified Computing System Cluster
  • Hosting Benefits • Better performance • Advanced redundancy • Lowered support burden
  • Enterprise Solution
  • What is an Enterprise Customer? • $5M or more in online retail sales or • Part of an existing large enterprise or • High growth business
  • Enterprise Customer Challenges • Hosting • Development & coding standards • Business process automation
  • Hosting • Scalability • Control • Uptime/SLA Hosting
  • Development • Quality of build • Deployment of infrastructure Hosting • PCI / regulatory standards • Corporate controls Development process
  • Business Process Automation • Shipping fulfillment • ERP / accounting integration Hosting • CRM / sales process integration Business Development Process Automation
  • Enterprise CustomerSymptom of Failure: Hosting Symptom of Failure:• Man hours • Downtime• Manual processes • Broken site Enterprise Customer Business Development Process Automation Symptom of Failure: • Low conversion rate • Unexpected results
  • Miva Merchant Bringing it all together with our enterprise solution Enterprise Customer
  • Client Highlights
  • SeV Mini-basket/checkout
  • Helmet City Invoice Page
  • TRX Mobile Mobile product page
  • BTO Sports Facebook (SearchSpring)
  • Spill 911 Navigation
  • Royal Swimming Pools Quotes Management
  • WagginTails.com Insparq
  • Direct Fix Videos
  • Haan Blog header
  • Professional Services
  • Professional Services • Site Development • Data Work • Custom Programming
  • Professional Services for Web Developers • Interactive Agencies • Special Needs • Unique Custom Programming
  • Fixed Price Professional Services
  • Mobile Commerce
  • Social Commerce
  • Site Audit
  • Smart Designs Floor Plan #1 #1 Floor Plan Floor Plan #1 #3 Floor Plan Smart Smart Design #1 Design #2
  • Sponsors Presidential Senator Ambassador