Rick Wilson, President and COOKEYNOTE
Rick Wilson, President and COOKEYNOTE
Ecommerce is Back
A Growing US Market (+12% in 2011) of $218B                           US Online Retail Forecast                           ...
Miva Merchant is the 4th Largest Ecommerce Platform           Ecommerce Distribution in Top 100,000 Sites                 ...
Ecommerce Marketplace                                                                              Websphere              ...
Recent Mentions  • Top Ten Ecommerce Technology company in 20121  • 1 of 25 Ecommerce Players in Forrester SMB    Overview...
New Distribution Partners
Miva Empresa 5.15  •   More than 40% faster than previous versions  •   MySQL caching  •   Compiler optimization  •   Conn...
Shipping Rules
Shipping Rules
Shipping Rules
Shipping Rules
Packaging Rules
Packaging Rules
Pack by Quantity
Pack by Weight
New Shipping Integrations
Packaging Boxes
Print UPS Label
Support  • Integrated Hostasaurus support  • Resolution focus  • World-class support commitment
New Support Enhancements  • 24/7/365 phone support  • VIP Support (Dedicated/Enterprise)
Customer Training Tools  •   Merchant Tutorials (now free)  •   Developer Training Series 1 & 2  •   Store Owner Training ...
Hosting Platform                  • Cisco blades                  • EMC storage array                  • VMWare Enterprise...
Hosting Benefits   • Better performance   • Advanced redundancy   • Lowered support burden
Enterprise Solution
What is an Enterprise Customer?  • $5M or more in online retail sales                          or  • Part of an existing l...
Enterprise Customer Challenges  • Hosting  • Development & coding standards  • Business process automation
Hosting  • Scalability  • Control  • Uptime/SLA    Hosting
Development  • Quality of build  • Deployment of    infrastructure                Hosting  • PCI / regulatory    standards...
Business Process Automation  • Shipping fulfillment  • ERP / accounting    integration                     Hosting  • CRM ...
Enterprise CustomerSymptom of Failure:                  Hosting                Symptom of Failure:• Man hours             ...
Miva Merchant  Bringing it all together with our enterprise solution                       Enterprise                     ...
Client Highlights
SeV      Mini-basket/checkout
Helmet City              Invoice Page
TRX      Mobile   Mobile product page
BTO Sports         Facebook (SearchSpring)
Spill 911            Navigation
Royal Swimming Pools          Quotes Management
WagginTails.com          Insparq
Direct Fix             Videos
Haan       Blog header
Professional Services
Professional Services   • Site Development   • Data Work   • Custom Programming
Professional Services for Web Developers   • Interactive Agencies   • Special Needs   • Unique Custom Programming
Fixed Price Professional Services
Mobile Commerce
Social Commerce
Site Audit
Smart Designs                      Floor Plan #1 #1                        Floor Plan   Floor Plan #1 #3     Floor Plan   ...
Sponsors   Presidential   Senator   Ambassador
THANK YOU
Rick Wilson Keynote Miva Merchant Conference 2012
Rick Wilson Keynote Miva Merchant Conference 2012
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Rick Wilson Keynote Miva Merchant Conference 2012

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This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.

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  • These are the shipping rules. If you have an instance of buying something the the checkout cannot calculate the shipping rule:1) We can redirect to another page (the drop down) for more information, or2) You can also use a “fall back shipping method”
  • You can add handling charges. You can have a fixed rate or you can charge a % of the total shipping amount. When appears in your invoice it can be included in the total or line item it out.
  • All of the available shipping methodsThis store offers all the above methodsThe popup window allows you to customize the sorted order you define
  • If you order a qty of items it will try to fit all the items in the predefined box dimensions to minimize total number of boxes shipped.
  • We defined 2 box dimensions.Create all boxes you
  • The process by which the merchant is fulfilling the order. This order has 5 products and the pop up shows you how to move product into different or a new box.
  • We have the most advanced server ever. We are proud and here are the benefits to you. Everyone on cloud on same control panel / billing system sig lowers the support burden. Easy to manage account. Every support rep has all the information when you call in. 
  • Scalability: ability to host large bursts of trafficControl of the Hosting environmentUptime: shared hosting has enterprise-level uptime
  • audiences: merchants and web developers – we have these services and we are careful not to cultivate Only serve 2% of our active clientsWe don't compete on priceWe don't poachWe are standard by what to measure by
  • If you want our help we will help youWe can white label our servicesYou won't need to turn down any work because it is too difficult
  • maybe TRX slide or direct fix (and show their checkout). $200 coupon at show. 
  • show sample (get from Phillip) - $50 coupon at show
  • show a generic report (get from Nathan)
  • if we have any live site we should show those – screen shots
  • Rick Wilson Keynote Miva Merchant Conference 2012

    1. 1. Rick Wilson, President and COOKEYNOTE
    2. 2. Rick Wilson, President and COOKEYNOTE
    3. 3. Ecommerce is Back
    4. 4. A Growing US Market (+12% in 2011) of $218B US Online Retail Forecast $279 $259 $240 $218 $197 $176 (in billions) $157 2009 2010 2011 2012 2013 2014 2015 Revenue $157 $176 $197 $218 $240 $259 $279 % Change 11% 13% 12% 10% 10% 8% 8%
    5. 5. Miva Merchant is the 4th Largest Ecommerce Platform Ecommerce Distribution in Top 100,000 Sites TheFind Upfront Yahoo Store Magento Miva Merchant Volusion osCommerce AspDotNetStorefront Miva Merchant VirtueMart Zen Cart * Builtwith.com “Ecommerce Usage Statistics February 2012”
    6. 6. Ecommerce Marketplace Websphere ATG NetSuite completeness of functionality MIVA MERCHANT Magento Volusion Shopify Yahoo Store Amazon Ebay Paypal pricing
    7. 7. Recent Mentions • Top Ten Ecommerce Technology company in 20121 • 1 of 25 Ecommerce Players in Forrester SMB Overview2 • 2012 Top Ecommerce Solution Firm3 • Third Best SEO Shopping Cart Software4 1. Forrester “Market Overview: SMB eCommerce Solutions”, July 2010 2. Builtwith.com “Ecommerce Usage Statistics February 2012 3. International Business Times, February 2012 4. Topseos.com, March 2012
    8. 8. New Distribution Partners
    9. 9. Miva Empresa 5.15 • More than 40% faster than previous versions • MySQL caching • Compiler optimization • Connection management
    10. 10. Shipping Rules
    11. 11. Shipping Rules
    12. 12. Shipping Rules
    13. 13. Shipping Rules
    14. 14. Packaging Rules
    15. 15. Packaging Rules
    16. 16. Pack by Quantity
    17. 17. Pack by Weight
    18. 18. New Shipping Integrations
    19. 19. Packaging Boxes
    20. 20. Print UPS Label
    21. 21. Support • Integrated Hostasaurus support • Resolution focus • World-class support commitment
    22. 22. New Support Enhancements • 24/7/365 phone support • VIP Support (Dedicated/Enterprise)
    23. 23. Customer Training Tools • Merchant Tutorials (now free) • Developer Training Series 1 & 2 • Store Owner Training Series (coming soon) • Updated end user documentation • New API docs and www.mivascript.com
    24. 24. Hosting Platform • Cisco blades • EMC storage array • VMWare Enterprise Cisco Certified Computing System Cluster
    25. 25. Hosting Benefits • Better performance • Advanced redundancy • Lowered support burden
    26. 26. Enterprise Solution
    27. 27. What is an Enterprise Customer? • $5M or more in online retail sales or • Part of an existing large enterprise or • High growth business
    28. 28. Enterprise Customer Challenges • Hosting • Development & coding standards • Business process automation
    29. 29. Hosting • Scalability • Control • Uptime/SLA Hosting
    30. 30. Development • Quality of build • Deployment of infrastructure Hosting • PCI / regulatory standards • Corporate controls Development process
    31. 31. Business Process Automation • Shipping fulfillment • ERP / accounting integration Hosting • CRM / sales process integration Business Development Process Automation
    32. 32. Enterprise CustomerSymptom of Failure: Hosting Symptom of Failure:• Man hours • Downtime• Manual processes • Broken site Enterprise Customer Business Development Process Automation Symptom of Failure: • Low conversion rate • Unexpected results
    33. 33. Miva Merchant Bringing it all together with our enterprise solution Enterprise Customer
    34. 34. Client Highlights
    35. 35. SeV Mini-basket/checkout
    36. 36. Helmet City Invoice Page
    37. 37. TRX Mobile Mobile product page
    38. 38. BTO Sports Facebook (SearchSpring)
    39. 39. Spill 911 Navigation
    40. 40. Royal Swimming Pools Quotes Management
    41. 41. WagginTails.com Insparq
    42. 42. Direct Fix Videos
    43. 43. Haan Blog header
    44. 44. Professional Services
    45. 45. Professional Services • Site Development • Data Work • Custom Programming
    46. 46. Professional Services for Web Developers • Interactive Agencies • Special Needs • Unique Custom Programming
    47. 47. Fixed Price Professional Services
    48. 48. Mobile Commerce
    49. 49. Social Commerce
    50. 50. Site Audit
    51. 51. Smart Designs Floor Plan #1 #1 Floor Plan Floor Plan #1 #3 Floor Plan Smart Smart Design #1 Design #2
    52. 52. Sponsors Presidential Senator Ambassador
    53. 53. THANK YOU

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