Cross-Country Connections: Implementing Learning 2.0 in a Multistate Medical Library System Melissa L. Rethlefsen Mayo Clinic Libraries, Rochester, MN Ann M. Farrell Mayo Clinic Libraries, Jacksonville, FL

Purpose To assess satisfaction with a 13-week Learning 2.0 course and to determine whether knowledge and use of Library 2.0/Web 2.0 concepts and tools by library staff increased

Hypothesis Knowledge and use of Web 2.0 tools will increase

Program Description

Methodology Retrospective pre-test/post test design 4-month post-program follow-up survey Weekly progress logs measured satisfaction

Program Completion

Completion by Job and Locale

Reasons for Not Finishing

Too Busy

Average Level of Knowledge 1 is no knowledge, 5 is expert level knowledge 3.24 After 1.98 Before

Mean Knowledge: Before and After 1 is no knowledge 5 is expert level knowledge

Knowledge: Mean Change and Wilcoxon Signed-Rank p -Values p<.0001 0.73 YouTube p<.0001 1.56 Social Bookmarking p<.0001 1.07 Flickr p<.0001 1.69 Online Collaboration Tools p<.0001 1.52 Mash-ups p<.0001 0.82 Wikis p<.0001 0.86 Podcasts p<.0001 1.42 RSS Readers p<.0001 0.90 Social Networking p<.0001 1.33 RSS Feeds p<.0001 1.61 Tagging p<.0001 1.61 Creating Blogs p<.0001 1.70 Social OPACs p<.0001 1.03 Blogs p Value Mean Change p Value Mean Change

Perceived Amount Learned

Amount Learned by Overall Satisfaction

Overall Satisfaction: Completers vs. Non-completers Average Satisfaction Completers: 1.3 Non-completers: 2.4 All responders: 1.6

Weekly Satisfaction Levels

Perceived Easiest and Hardest Weeks

THANK YOU SO MUCH!! It was a fantastic opportunity It was a pain finding the time to devote to the activities but it was really worth it!

I find it interesting that we are being &quot;forced&quot; to create a blog when Mayo does not approve of their use. Our Library runs on minimal staff and I feel that my time at work is better spent helping the patrons and performing my job responsibilities. I became overwhelmed on the second program when we had to do our own blog. I work at night, alone and there was no one to ask for help .

Mean Perceived Usefulness to Mayo Libraries 1 is most useful, 5 is least useful

Perceived Most Useful 2.0 Tool for Mayo Libraries

Continued 2.0 Tool Use by Program Completers

Tool Use after 4 Months

Community and Sharing

Significant Increase in Knowledge Use of Web 2.0 Tools by Staff and Libraries Increased Positive Experience That Built Community

Lessons Learned: Keep the lessons simple and short Offer comprehensive instructions, liaisons for tech newbies Consider hands-on classes or meetings Participants need to take responsibility for their own learning

Lessons Learned:

Keep the lessons simple and short

Offer comprehensive instructions, liaisons for tech newbies

Consider hands-on classes or meetings

Participants need to take responsibility for their own learning

Learning 2.0 Programs Require Time

And a Positive Attitude to Learning

Thank You! All images are Creative Commons licensed on Flickr.