INTERNAL PROCESSES & SYSTEMS (Evolving HR Processes)‏ KEY METRICS REVIEW & PLANNING (Staffing, Attrition, Performance, EVA)‏ EMPLOYEE ENGAGEMENT (Satisfaction, Career Aspirations & Celebrations )‏ SUPPORTING BUSINESS NEEDS (HR Structure, Recruitment, & Allocation)‏ CUSTOMER SATISFACTION (Competent Workforce, delivering quality)‏ NEW HR MANDATE DEVELOPMENT OF HR WORKFORCE (Competency Planning, & Development )‏

Need for HR Value – Changing Dynamics Company focus Nature of work Employee profile Employee aspiration Change in internal environment Change in external environment Competition Technology Globalization Local & foreign regulations

Company focus

Nature of work

Employee profile

Employee aspiration

Competition

Technology

Globalization

Local & foreign regulations

Role of HR Professionals Operational Monitor Short term Administrative Reactive Activity focus The Past The Future Strategic Partner Long term Consultative Proactive Solution focus

Operational

Monitor

Short term

Administrative

Reactive

Activity focus

Strategic

Partner

Long term

Consultative

Proactive

Solution focus

Emerging Roles for HR Professionals Human Capital Developer Functional Expert Employee Advocate Strategic Partner HR Leader

Evolution of HR Roles Employee Champion Administrative Expert Change Agent Strategic Partner Now onwards…. Till now…. Employee Advocate (EA), Human Capital (HC) Developer Functional Expert Strategic Partner Strategic Partner Leader M.L.PANDIA

Employee Champion

Administrative Expert

Change Agent

Strategic Partner

Employee Advocate (EA), Human Capital (HC) Developer

Functional Expert

Strategic Partner

Strategic Partner

Leader

M.L.PANDIA