Motivation

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Motivation

  1. 1. On MotivationFrom Psychotherapy to Common Sense? Maurizio Morselli
  2. 2. Motivation What is your definition of motivation? Last time you felt motivated…what happened… 2
  3. 3. Motivation: An Alternative toPsychotherapy Why don’t employees do what they are supposed to do? 3
  4. 4. Motivation: An Alternative toPsychotherapy Why don’t employees do what they are supposed to do? SURVEY* SAYS! 1. They don’t know what they are supposed to do. 2. They don’t know how to do it. 3. They don’t know why they should do it. First item on the list was given as first and second choice 4. They think they are doing it (lack of feedback). 99% of the time. 5. There are obstacles beyond their control. 6. They think it will not work. 7. They think their way is better. 8. They think something is more important (priorities). 9. There is no positive consequence to them for doing it. 10. There is a negative consequence to them for doing it. 11. There is a positive consequence to them for not doing it. 12. There is no negative consequence to them for not doing it. 13. Personal limits (incapacity). 14. Personal problems. 15. Fear (they anticipate future negative consequences). 16. No one could do it. * Responses from 25, 000 supervisors and managers around the world. © 2000, Ferdinand Fournies 4
  5. 5. Motivation: An Alternative toPsychotherapy 3 Key Principles About Behavior and Performance Behavior that is followed by a positive consequence (to the individual behaving) will tend to repeat itself. Any consequence that occurs after an action and increases the frequency of that action, is called positive reinforcer. Behavior that is followed by a negative consequence or a painful event will decrease in frequency. 5
  6. 6. Motivating…Managing…Coaching…Leading : Which IsBest? Motivating Managing Coaching Leading EXAMPLES FROM YOUR EXPERIENCE? 6
  7. 7. Truth:EVERY SUCCESSFUL “LEADER” MUST ALSO BE A “COACH”
  8. 8. From Managing to Coaching Leader as coach continuumManaging CoachingFocus on: focus on:-Telling -exploring-Directing M O T I V A T I O N -facilitating-Authority -partnership-Immediate needs -long-term-Typically, one specific development Outcome -open to many possible outcomes 8
  9. 9. Coaching Is About Helping “You cannot teach a man anything. You can only help him discover it within himself.” -Galileo Galilei 9
  10. 10. Coaching: A Two-way Partnership Coaching is . . . Coaching is not . . .  A means for learning and  An opportunity to reactively correct development someone’s behaviors or actions  Guiding someone toward her or his  Commanding someone to do goals something  The mutual sharing of experiences  Being the expert or supervisor with and opinions to create agreed upon all the answers outcomes  About trying to address personal  About inspiring and supporting issues another personAdopted from Interaction Associates 10
  11. 11. Support Actions for Success: (Common Sense to Common Practice!)  Purpose and Values Provide Purpose and Worthwhile work  Empowerment  Relationships and Communication Unleashing and Developing Skills  Flexibility  Optimal Performance Creating Team Power  Recognition and Appreciation  Morale Accentuating The PositiveMaking Your Development Plan Happen! 11
  12. 12. A good manager provide an environmentopen to discovery and partnership “You cannot teach a man anything. You can only help him discover it within himself.” -Galileo Galilei 12

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