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Greensboro People In House
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Greensboro People In House

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  • 1. GREENSBORO CUSTOMER CARE CENTER Our People: In House
  • 2. Ethical and social imperative that is grounded in Deluxe’s core values to foster inclusiveness, understanding, acceptance, and respect in a multi-cultural society.
  • 3. CONTEST COMMITTEE Focus is on Deluxe rewarding employees for achieving various business initiatives including revenue.
  • 4. COMMUNITY VOLUNTEER COMMITTEE The mission is to build community relations that may involve supporting local schools, Habitat for Humanity and animal shelters. Employees who are a part of this committee often volunteer outside of scheduled shift hours.
  • 5. ACTIVITIES CO M M ITTEE Responsible for coordinating site events, including Sum m er Picnic and End of Year event. Crazy Hat Day
  • 6. EN G AG EM EN T CO M M ITTEE SITE ADVISORY COM M ITTEE Employees Safety & Security Committee Coordinates site Blood Drives and handles work station ergonomic consults.   The Engagement Committee Proudly Presents... Check Deluxe’s Positive Side! Put on YOUR thinking cap!
  • 7. STAR TRAK COMMITTEE Greensboro Customer Care site employee recognition program with a mission to provide a program that is easy to understand, promote participation and provide meaningful reward and recognition. EMPLOYEE RECOGNITION PROGRAM RecognizingRecognizing EncouragingEncouraging DevelopingDeveloping AssociatesAssociates Greensboro Customer Care
  • 8. The FISH! Philosophy includes four simple, interconnected practices: Be There: When people need you, they need all of you. Setting aside distractions and judgments to be fully present is a sign of respect. It improves communication and strengthens relationships. Play: You can be serious about your work without taking yourself so seriously. Play is a mindset more than a specific activity. It allows you to throw yourself with enthusiasm and creativity into whatever you are doing, in a way that is natural, not forced. "Playing” with ideas helps you find solutions to everyday challenges. Make Their Day: Simple gestures of thoughtfulness, thanks and recognition make people feel appreciated and valued. When you make someone else feel good, you feel good too. Choose Your Attitude: To actually choose how you respond to life, not just react, you must be intentional. When you get up, decide who you want to "be" today. Moment-to-moment awareness is key. Ask yourself throughout the day, "What is my attitude right now? Is it helping the people who depend on me? Is it helping me to be most effective?" FISH COMMITTEE Through The FISH! Philosophy, we build stronger relationships with the team members we work with, the customers we serve and the people we love.
  • 9. UNITED WAY COMMITTEE United Way envisions a world where all individuals and families achieve their human potential through education, income stability and healthy lives.
  • 10. CAREER DEVELOPMENT COMMITTEE Assist employees with managing their career goals in support of the business needs and workforce development initiatives. Our goal is to enable individuals to take advantage of future job opportunities and to ensure they have the resources necessary to design their career paths.
  • 11. GREENSBORO SENIOR MANAGERS Cheryl Anthony, Diana Ross and Kendra Johnson
  • 12. GREENSBORO TEAM LEADERS Tenure Information Chandra White- 10 years Maria Lopez- 10 years Cecelia Lewis-Street- 36 years Tiffany Harris- 18 years Laverne Hatcher- 9 years Carol Byrd- 15 years Laura Pacheco- 5 years Sherron Donnell- 14 years Tracey Parker- 25 years Tim Ward – 14 years
  • 13. SKILLS DEVELOPMENT MENTORS Provides ongoing coaching, feedback and mentoring of sales associates, support processes to enhance employee performance and provide tactical and administrative support to the Team Leader’s and Leadership staff. Stevondra Burton and Antwane Turner