1. Molly Lester
(913) 558-4152 • 5lesters@sbcglobal.net • 15451 W 139th St • Olathe, KS • 66062
http://www.linkedin.com/in/mollylester
Qualifications
Proven leader bringing innovative problem-solving skills and years of practical, real-world experience to fast-paced
educational operations. Customer-focused, strategic planner with demonstrated record of achievement in tactical execution.
A quality-management trained leader who focuses on systems thinking and teamwork for continuous innovation. Strong
believer in the power of engagement in developing teams and producing creative solutions. Skilled in gaining the support of
others and building consensus. Background in human resources, training and development, communications, education
management. This is demonstrated by:
Skills and Capabilities Overview:
 Development & Implementation of  Development of training  Serving on key district committees
new programs: new employee curriculum based on andragogy  Presenting at state conferences through
orientation, performance principles AASPA and KSDC
management, recognition, exit data  Implementing customer service  Working with diverse teams and
Managing Leadership development oriented culture committed to people
and mentoring programs for school excellence  8 Years skills development
district supervisors and managers  Facilitating quality tools-based  Demonstrated budget management and
 Leadership development and process improvement cost containment
coaching  Leading accredited organizations Developing Marketing Plans for
 Needs and program assessment for and teams enrollment growth
large and small projects  Monthly sales forecasting  Serving as marketing chair for city
 Working with media and  Implementing training & wide fundraiser
community evaluation strategies  Supervision of business sales and
 Developing effective teams  Serving as communication liaison operations
 Driving strategic change initiatives for over 2000 classified employees
Employment History:
 TechSkills, LLC………………………………………………………………………………………………4/2010-Present
 Campus President/Director
 Olathe District Schools, Human Resources ………………………………………………………………...2004 to 2010
 Classified Personnel Development/Quality Management
 Kaplan Educational Centers……………………………………………….………………………………….2000 to 2004
 Area President/Director for Indianapolis/Kansas City Region
 Kaplan Educational Centers…………………………………………………………………………………..1998 to 2000
 Campus Manager Indianapolis
 Alta Colleges, Denver CO…………………………………………………………..………….......................1996 to 1998
 Financial Aid Administrator
 Career Development Advisor
 Vanguard Airlines…………………………………………………………………………………………….1993 to 1996
 Flight Attendant
Professional Experience:
Human Resources Achievements:
 Developed and Implemented Performance Management System for ~2,000 classified employees for Olathe District
Schools
 Worked with district employees to ensure compliance with specific state required training
 Worked with general administration and district counsel to update and monitor policies and procedures were in place for
classified staff
 Member of HR Leadership Team, Olathe District Schools
 Created online Exit Survey for Olathe District Schools using survey data collection tool in order to improve retention

2. Molly Lester
(913) 558-4152 • 5lesters@sbcglobal.net • 15451 W 139th St • Olathe, KS • 66062
http://www.linkedin.com/in/mollylester
 Tracked data on training and retention trends for Olathe District balance score card
 Analyzed assessment data on climate survey to improve district programs
 Communication vehicle for communicating district goals, policies, objectives and procedures to classified staff members
 Assisted with job descriptions and compensation plans
 Managed a staff of 10-20 exempt and non-exempt employees, budget expenditures, and delivery schedules for Kaplan
Educational Centers and TechSkills
 Hired, trained and supervised Center Managers, Marketers and Academic Managers
 Counsel and develop employees on performance improvement plans
 Developed/revised job descriptions for key positions at TechSkills
 Worked with district administrators and supervisors to assess the classified employee needs for the district
 Assisted with classified recruitment plans and activities
 P&L responsibility for area centers at Kaplan Educational Centers and TechSkills
 Track accumulation of staff development points/hours for professional development program
 Produce marketing materials for training programs at Kaplan and Olathe District Schools
Leadership Achievements:
 Lead Member of Classified Staff Advisory Council, an advisory group that is the voice for Classified Staff at Olathe
District Schools
 Member of numerous Olathe District leadership councils/committees to ensure continuous improvement (Diversity
Council, Quality Council, Staff Development Council, HR Coordination Committee, Ed Center Action Team, Employee
Assistance Committee, Climate Survey Task Force)
 Chair of Recognition Task Force to re-vamp recognition strategies for Olathe District Schools’ employees
 Developed and presented training curriculum at Leadership Academy annually for future leaders of the school district
 Communication liaison of District Crisis Management Team
 Assisted with writing and submitting policy implementations and revisions for classified staff
 Supervised multiple campus business sales and operations always remaining within the top 3 areas in the Midwest
Region for Kaplan Educational Centers sales and budget goals
 Hired, trained and supervised Campus Managers, Marketers and Academic Managers, Admissions Specialists, Career
Services as Area Director of Kaplan Educational Centers and TechSkills
 Established partnerships with area corporations to implement new programs at Kaplan Educational Centers in
Indianapolis and Kansas City for Kaplan and TechSkills
 Work with government workforce agencies to assist students with job placement
 Established partnerships with area schools to implement pre-college programs to include Shawnee Mission North High
School, St. Thomas Aquinas, Lawrence High School
 Developed, coordinated, and supervised advertising campaigns and promotional programs on college campuses and
within the community in Indianapolis and Kansas City
 Developed strategies to meet challenging sales goals which included grass roots marketing campaigns
 Chaired and co-chaired fundraising committees for Junior League of Kansas City in order to raise money for children’s
literacy
 Successfully led TechSkills’ campus through re-accreditation process to obtain a new three year grant of accreditation,
training staff on accreditation as well as education development
 Reached out to new communities to develop new business (Kaplan & TechSkills)
 Served as lead flight attendant for Vanguard Airlines, managing in-flight crew operations
Change Management and Organizational Improvement Achievements:
 Developed and implemented Performance Management System for non-teaching staff designed to provide specific,
actionable feedback to employees about their current performance and future career development. The goal of the
classified staff evaluation program is to create an environment in which the employee can realize personal satisfaction
and fulfillment while working to accomplish the goals of the district as well as improve job skills that ultimately affect
student learning
 Participated in district wide training initiative as a member of Diversity Council. The goal of initiative was to increase
awareness of all levels of diversity and develop an all inclusive environment
 Developed and implemented Change Management training for classified staff
 Developed and implemented Customer Service Series Training for ~2,000 classified employees
 Assess climate survey data to improve outcomes of target data

3. Molly Lester
(913) 558-4152 • 5lesters@sbcglobal.net • 15451 W 139th St • Olathe, KS • 66062
http://www.linkedin.com/in/mollylester
 Implemented online training assessments and program development based on assessment data
 Chair of Customer Service Committee (Kaplan)
Training and Development Management Achievements:
 Developed and managed Leadership curriculum development for managers and staff
 Managed & analyzed training program evaluations for 2000+ staff
 Developed and teach Supervisor/Leadership Training Series
 Administered needs assessments to understand level of engagement
 Managed the internal marketing of all management training programs at the district
 Developed and implemented New Employee Orientation Program
 Program leader for revisions of all leadership training
 Developed in-class materials/curriculum for staff and instructors for professional development courses
 Present seminars for groups of 10 to 600 participants
 Evaluate training programs to ensure continuous improvement in employee relations
Fundraising Experience:
 Served as Step-up chair and Co-chair for marketing committee for Junior League of Kansas City’s largest fund raiser
Holiday Mart which raises over $600,000.
 Served as Special Events Chair for Junior League Holiday Mart. Worked with Kansas City Ballet to set up our
Nutcracker event where children could listen to a reading of the Nutcracker and interact with Life-size Nutcracker
characters.
 Worked in the Junior League’s oldest fundraiser, the Resale Boutique, located at 63 rd and Troost serving underprivileged
community members. The boutique helps give grants and services to those in great need.
 Helped raise awareness of Hooked on Books campaign which is a city-wide book drive with the goal of getting books
into the hands of at risk children.
Education and Memberships:
 Baker University, March 2010: Master of Science in Business Management
 Colorado State University, 1997: Post Graduate work in education
 Kansas State University, 1992: Bachelor of Arts English Literature
 Member of SHRM
 Member of AASPA
 Member of ASTD
Technology Proficiency
 Microsoft PowerPoint & Publisher  Adobe Professional
 Microsoft Access  Adobe InDesign & Illustrator
 Microsoft Excel & Word  Adobe Photoshop
 Survey Monkey  Smart Draw
 Microsoft Visio  IBM iSeries platform with CIMS
database for training, personnel &
financial software
Volunteer Experience
Junior League of Kansas City/Indianapolis
 Member of Junior League organization in Indianapolis and Kansas City
 Worked with programs to promote children’s literacy in community for at-risk children
 Worked in Resale Boutique to raise funds for community and children’s literacy
 PR/Marketing Step Up Chair Holiday Mart 2002 (Junior League’s largest fund raiser)
 PR/Marketing Chair Holiday Mart 2003
 Special Events Chair Holiday Mart 2004
Trainer, Perfor manc e Improvement, Perfor manc e C onsul tant, Organiz ational D evel opment, Performance Specialist, Trai ning M anager , Trai ning Dir ector, Tr aini ng Super vis or, Innovator, R eporti ng, Proj ect M anag er, Pr oject Admi nistr ator , Leaders hip D evelopment, Leaders hip Executi ve, Executi ve Coac h, Sal es Tr aini ng, C ustomer Ser vice, Instr ucti onal D esigner, Ins truc tional D evelopment, Tr aini ng Evaluati on, M easur ement, Instr uctor, Ins tructi onal D esign, Innovator, Leader , Mentoring, High Potenti al, F ast Trac k, Tr aini ng Support, Di versity, H uman R es ourc es, Communic ati on, Infl uenc e, Orientati on, Perfor manc e M anagement, Perfor manc e Appr aisal, Monitoring, Tr aini ng & Devel opment, Empl oyee Devel opment, Exec uti ve D evel opment, Pr ogram M anager, Pr ogram Leader, Pr ogr am Eval uation, Program Desig n, Program Development, T eam Leader, T eamwor k, Team F acilitation, Facilitati on, Lear ning, C oachi ng, F eedbac k, Dir ecti on, Direc tor, Specialist