Ad402 create self-service apps in minutes with ibm forms experience builder


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IBM Forms Experience Builder breakout presentation from IBM Connect 2014

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Ad402 create self-service apps in minutes with ibm forms experience builder

  1. 1. AD402: Create Self-Service Apps in Minutes with IBM Forms Experience Builder Marty Lechleider, IBM © 2014 IBM Corporation
  2. 2. Web forms are one of the interaction patterns self service Web Forms are one of the interaction enrollment feedback request application registration survey patterns ... Web Forms Apps … along with dynamic Web Content and Social Dynamic Web Content content interaction Social structured interaction people interaction
  3. 3. IBM® Forms Experience Builder Lets non-technical users create sophisticated web form applications  Build complete solutions with database, reports, charting, workflow, notifications, access control and more  Comprehensive service architecture  Easily extend with common web development skills
  4. 4. IBM Forms Experience Builder Based on a Modern Web Architecture Single software deployment for everything design view results deploy manage use Integrate into other apps
  5. 5. IBM Forms Experience Builder Social Standalone FEB Survey Widgets Digital Experience FEB Portlet IBM Connections 4.5 WebSphere Portal 7 or 8 FEB WebSphere Application Server WebSphere Application Server DB2 LDAP SMTP WebSphere Application Server
  6. 6. Demo time! See the demo at: 6
  7. 7. Demo  Create a multi-page training request application with – Services to pre-populate fields – Workflow stages, roles and privileges for approval – JavaScript – Rules  Add it to Portal  Make it Responsive with CSS All from scratch in less than 15 minutes 7
  8. 8. Example Applications Surveys, Polls & Feedback Program & Event Registration Financial Applications & Transactions Reservations & Scheduling Business Forecasting and Project Tracking Promotional Offers and Campaigns 8
  9. 9. Example Applications HR Self Service Customer Service Time & Attendance Bid Preparation and Proposal Review Employee Onboarding Opportunity Tracking 9
  10. 10. Example Applications ● ● ● ● Lets citizens combine different transportation options into one coordinated product Makes it easier to get from point A to point B Helping to takes personal vehicles off the road FEB + Portal + WCM + IBM BPM 10
  11. 11. Example Applications ● ● ● ● ● Patient journals Surgical consent forms Service requests Apps built by business users & IT Integrated with Portal and Children's medical systems 11
  12. 12. Example Applications ● ● ● ● ● Migrated & converted 700+ forms from legacy system to Forms Experience Builder and WebSphere Portal Partner (Streebo) provided wizard to facilitate mass conversion to Forms Experience Builder Improvement in internal compliance and audit results Highly scalable and multi- channel (mobile) adaptable Revised forms helped in improving the TAT by ~ 22% 12
  13. 13. Example Applications ● ● ● Developed a Forms Experience Builder-based application for Snow Removal Estimation. Uses controlled variables (snow occurrence, market rates, production factors, etc.) to standardize and automate much of the snow estimating process. Benefits of the solution include: ● ● ● More consistent and profitable pricing Decreased administrative cost for providing estimates. Reduced risk exposure to liability claims thru better job awareness, consistent job performance planning, and scope of work capture 13
  14. 14. Example Applications IBM CIO Lab ● Delivered FEB as a “self-service” tool to IBM business users Savings Annual estimated cost avoidance to IBM business at over $6.4M ● IBM Lotus Greehouse ● FEB as a “self-service” tool for IBM'rs, partners and customers ● Over 10,000 FEB applications ● No support or training ● One person who looks after the deployment as part of their job 14
  15. 15. Add value by integrating FEB into your Digital Experience Personalized self service   Integrate with profile information to provide a custom experience Integrate with existing systems to provide exceptional self-service Add offers and campaigns Capture new leads  Engage customers in marketing programs Monitor and track results  Easy access to results with IT involvement  15
  16. 16. FEB based Community Surveys in IBM Connections Survey widgets  Show list of active surveys  Display featured surveys  View featured results Survey events  Receive updates  Participate or view results Survey designer  Create polls and surveys  Manage surveys 16 Community Navigation Sidebar
  17. 17. Why Customers Love Forms Experience Builder Speed  Non-technical users can build sophisticated web applications Agility  Make changes and fine tune web form experiences in minutes Integration  Excellent fit with IBM Digital Experience and Social software Cloud Economics  A single shared deployment for all your needs Easily Extended  IT can collaborate with business users to extend applications using readily available web development skills 17
  18. 18. Resources 18
  19. 19. Sample Apps to Help you Get Started 19
  20. 20. Videos to Help you Learn 20
  21. 21. Education to help you develop your skills “Using the IBM Forms Experience Builder you will learn to use the simple web-based user interface to develop interactive form driven applications, integrate role based security, implement the integrated lightweight routing for approvals and notifications, explore personalized integration with WebSphere Portal, and leverage open standards utilizing REST API services.” 21
  22. 22. Resources to help build and demo apps FEB on Greenhouse FEB on Dev Works communityUuid=05651788-f17f-4309-a5c6-698e67acd9c1 22
  23. 23. Engage Online   SocialBiz User Group – Join the epicenter of Notes and Collaboration user groups Follow us on Twitter Engage – @IBMConnect and @IBMSocialBiz Online  LinkedIn – Participate in the IBM Social Business group on LinkedIn:  Facebook – Like IBM Social Business on Facebook  Social Business Insights blog – Read and engage with our bloggers 23
  24. 24.  Access Connect Online to complete your session surveys using any: – Web or mobile browser – Connect Online kiosk onsite 24
  25. 25. Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved.  U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  IBM, the IBM logo,, are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at 25