Case Study                          Travel & TransportationCustomization and Integration of E-Ticketing Solution for Leadi...
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Customization and integration of e ticketing solution

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Customization and Integration of E-Ticketing Solution for Leading NA Airlines

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Customization and integration of e ticketing solution

  1. 1. Case Study Travel & TransportationCustomization and Integration of E-Ticketing Solution for Leading NA AirlinesCustomer ProfileLeading North American airline with large international operations. Business Need BenefitsThe airline wanted to integrate the off-the shelf E-Ticketing solution with the reservation anddeparture control systems. E-Ticketing implementation enabled: Smooth handling of itinerary changesSolution and last minute travel decisionsHexaware has extensive expertise in providing E-Ticketing solutions, being the preferred partner Elimination of printing, postage,for development of end-to-end E-Ticketing functionality as part of the new generation PSS shipping, storage and accounting costsproduct development for leading airline product vendors. Increasing usage of self-service heck-in Easy retrieval of details in case of loss of PNR/ticketThe airline was the first airline to provide interlining facility for E-Ticket in domestic market. More efficient Revenue AccountingHexaware helped in extending the interline functionality to the international sector. This requiredcustomizing the system to the client’s business requirements and also integrating with theReservation and Departure Control Systems.Technology Environment Hardware – UNISYS 2200 series Mainframe, IBM Mainframe, UNIX Application – USAS - Unisys Standard Airline System, IBM TPF Database – Oracle 9i, DMS2200, TPF/DF, Messaging – EDIFACT Handler, Browser Interface - OLTP© Hexaware Technologies. All rights reserved. www.hexaware.com

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