Twitter and Breaking News
Reflections on the Air France 447 Incident



Munindra Khaund
My Timeline
    Approximately 6:30AM CST, Alan Clendenning
     [Associated Press] reports about missing Air
     France ...
Twitter Tools Used
    On Twitter Search, I searched for –
       “airfrance” OR Air France

    Translate to English
 ...
Nature of Tweets
    Tweets are mostly sympathetic – thoughts and
     prayers – going out to missing individuals, relati...
Nature of Tweets
    Few relevant resources shared – Air France Press
     Release, contact numbers for relatives and
   ...
Official Information*
    Air France sets up page for Press Releases
    Danish Foreign Ministry confirms Danes in missi...
Media Stories
    Main story -- GM Files For Bankruptcy
       New York Times, Los Angeles Times, Washington Post, Chica...
Comparing Tweets
                  #mumbai                     #airfrance
    Very large volume of tweets      Volume of...
In Sympathy




Munindra Khaund   ‹9›   2 June 2009
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Twitter and Breaking News: Reflections on the Air France 447 Incident

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The slides are my reflections on following initial tweets [on Twitter] pertaining to missing Air France 447 flight.

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Twitter and Breaking News: Reflections on the Air France 447 Incident

  1. 1. Twitter and Breaking News Reflections on the Air France 447 Incident Munindra Khaund
  2. 2. My Timeline  Approximately 6:30AM CST, Alan Clendenning [Associated Press] reports about missing Air France 447 flight  Twenty-three minutes later I send a solemn tweet  Begin to follow tweets pertaining to Air France incident for a few hours  Subsequent slides are my reflections on the tweets pertaining to the incident Munindra Khaund ‹2› 2 June 2009
  3. 3. Twitter Tools Used  On Twitter Search, I searched for –  “airfrance” OR Air France  Translate to English  Tweets are in several languages [in addition to English] – Danish, German, Norwegian, Russian, Chinese. Twitter translate tool helps to keep up with incident details.  Trending  “Susan Boyle”, “musicmonday”, and “e3” topping trends.  “Atlantic” trending on Twitter.  “airfrance” not trending but “Air France” appears in top-10 trends after several hours; later progresses to second on the list. Munindra Khaund ‹3› 2 June 2009
  4. 4. Nature of Tweets  Tweets are mostly sympathetic – thoughts and prayers – going out to missing individuals, relatives, and friends.  Few tweets analyze flight details – technology, weather, angle of descent, etc.  A couple of tweets seeks airline safety experts  Several „I feel lucky‟ tweets about not being on the flight or relative being on another flight to Paris  Numerous [in bad taste] comments about LOST and the missing Air France aircraft Munindra Khaund ‹4› 2 June 2009
  5. 5. Nature of Tweets  Few relevant resources shared – Air France Press Release, contact numbers for relatives and friends.  Few retweets of shared resources  Very different scenario on Twitter in comparison to the Mumbai Attacks that I followed last November, which had several retweets of important resources  Several references to the irony of “2009: Year of France in Brazil” and the missing flight  References to Brazilian prince travelling on missing flight Munindra Khaund ‹5› 2 June 2009
  6. 6. Official Information*  Air France sets up page for Press Releases  Danish Foreign Ministry confirms Danes in missing flight  Aftenposten.no confirms Norwegian passengers in missing flight  French minister confirms passengers were mostly Brazilians and French  Michelin confirms executives in missing flight * ~4.5 hours after the incident was first reported Munindra Khaund ‹6› 2 June 2009
  7. 7. Media Stories  Main story -- GM Files For Bankruptcy  New York Times, Los Angeles Times, Washington Post, Chicago Tribune, CNN, MSNBC  Breaking News on local newspaper  “Illini, Mizzou calling off annual St. Louis football game”  “Teen accused of stealing alcohol”  “Accident leads to marijuana charge”  “Chicago police office shot dead on South Side”  “Air France Flight 447” page appears on Wikipedia  Air France sets up website – “Flight Air France 447 Rio de Janeiro - Paris-Charles de Gaulle”  New website launched – flightairfrance447.com Munindra Khaund ‹7› 2 June 2009
  8. 8. Comparing Tweets #mumbai #airfrance  Very large volume of tweets  Volume of tweets is medium  Tweets primarily in English  Tweets in several languages  Up-to-date tweets due to  More reflective tweets due to access to incident zones location of incident zone  Several retweets of important  Few retweets of resources; resources – telephone only contact numbers are numbers, websites, etc. from Air France  Few incidences of finger-  Numerous tweets that joked pointing but checks & about the missing plane and balances in effect by tweeps its reference to LOST Munindra Khaund ‹#› 2 June 2009
  9. 9. In Sympathy Munindra Khaund ‹9› 2 June 2009

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