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Blockbuster Controls
(and how they got that way)
Dennis Lonergan, Eidolon Communications @eidolonnyc
Moira Kavanagh Crosby, MKDM @mkdm
Luke Franklin, ASPCA @aspca
Krissy Conway, NPCA @npca
#AtTheBridge
Blockbuster Ingredients
Blockbuster Ingredients
Offers
“Premia”
Impact
• visual
• emotional
• restrained
Action
Relevance
Message
Metrics
Blockbuster Offers
CTRAD: $.41
CTRAD: $.39
CTRAD: $.37
CTRAD $.31 
Blockbuster Premiums
Blockbuster Impact
(Emotional)
Blockbuster Visual
Impact
Blockbuster Visual
Restraint
Blockbuster Action
Blockbuster Relevance
Blockbuster Message
Reality Check
Reality Check
Smart Production
Reality Check
Audience Selection
Reality Check
Cost/Donor
Reality Check
Website Integration
ASPCA Voucher Package - Original
History
• Tested Jan 2007
• Rolled out as Co-
Control late 2007
• Initial tests showed
this package to
bring in a higher
average gift and
a higher response
rate.
History
• By Mid-2009, we began
testing different formats
as results started to
plateau
• This iteration tested
ASPCA animals
ASPCA Animal Voucher
History
• This iteration
tested Voucher
Offer w/ ASPCA
animals with a
slightly higher
ask string.
Feed Offer Voucher – Number of Animals
History
• This iteration
tested
Voucher Offer
w/ ASPCA
animals
Feed Offer Voucher – Length of Time
History
• This iteration
tested Sarah
McLachlan in the
creative.
• Each of these had
multiple
variations.
• Ultimately, Sarah
was the winning
package.
Sarah Voucher
ASPCA Voucher Package - Current
History
• In use since
early 2012
• 36 iterations
tested to reach
this point.
• Since January
2007, mailed
more than
55MM pieces.
Key Learnings
• Test each element that
makes cost-effective sense.
• Back Test to ensure you
don’t stray too far from
spirit of original package.
• All ideas are good ideas,
with budget in mind.
• Never stop testing a control.
• Ideal scenario is to be able
to rest packages as well.
• Test new packages as well.
ASPCA Voucher Package - Current
NPCA’s Mission – To Protect and Enhance America’s
National Park System for Present and Future
Generations
Moira Kavanagh Crosby
MKDM
mkdmc.com
#AtTheBridge
Dennis Lonergan
Eidolon Communications
eidolonnyc.com
Thank you!

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Blockbuster Controls (and how they got that way) - Bridge Conference 2013