WMS, the business caseTiU, LIS, MvdB, 23-05-2013
Why?21 Better service• Be where our users are.• Be part of the global information world: Google, WorldCat, Wikipedia.2 Reduce risk• LBS3: hardware outdated, instable, no support.• LBS3: system outdated, learning curve, support ended.3 Improve library workflows• Better integration, optimal workflows.• Economy of scale.4 IT-strategy• Simplify the digital library landscape.• Stop developing and using homegrown systems.• Outsourcing, cutting costs.• GetIt! (CQ2)• iPort• Place locator• Loan server• ARNO (UKB)• ...
why cloud services?• scalable• elastic• anytime, anywhere• any device (iPad …)• pay per usage• economy of scale &skills3cloud computing for libraries• technologyimprovements• integrated services• no upgrades• community power• online collaboration,easy sharing• findability
cloud services: risk & dangers• standard services• inflexibel• legal & privacy issues• poor integration withexisting systems oncampus and othercloud solutions• fixed subscriptionprice (e.g. per fte)4cloud computing for libraries• vendor lock-in• reliability (+ or -)• security
architectural & technical requirements• clear architecture, separated services, e.g.:– identity management– authentication & authorisation– payment services• well defined interfaces• open standards• secure channels• network access & bandwith5cloud computing for libraries
requirements for libraries• separation between front end and back end• separation of services– user account management– financial (licensing, fees, fines)• standardise (MARC21, RDA, …)• know your functional requirements (MoSCoW)• collaborate closely with IT6cloud computing for libraries
Tilburg University Library & cloud computingEducation• Google Apps for Education7cloud computing for librariesResearch• research data sets in Dataverse– back from Harvard to Utrecht (SURFsara)– the beginning of a community cloud (SURF)?Library• discovery: WorldCat Local (OCLC)• back-office: Worldshare Management Services (OCLC)
TiU and WMS: Where are we now?17Front end: WorldCat Local, operational since August 2012Back end: Worldshare Management Services: operational since March 2013
Have we met the (cloud computing) requirements for libraries?18• separation between front endand back end• separation of serviceso user account managemento financial (licensing, fees, fines)• open standards• requirements (MoSCoW)• collaborate closely with ITstill issuesnot yet, but will be done (partly)not yet (SAP)yes (MARC21), no (MODS, OpenURL)gaps!local IT not an issue, supplier IT can be
Have we gained generic cloud computing advantages?19scalableanytime, anywhereany devicediscoverabilityautomatic upgradesno more homegrown systemsless IT cost (maintenance)secureintegrated services+/-elasticreliable?economy of scale & skillstechnology improvementscommunity poweronline collaboration, easy sharing…pay per usage
Have we avoided cloud computing pitfalls?20• too ‘vanilla’• inflexible• legal & privacy issues• vendor lock-indefinitively, but changingpartly, even for TiU (‘launching customer’)more or less solvedprobably
Business Case21Succes OmissionReplacement of LS3 system. Only partial simplification of library systems landscape.Implementation of WCL (including WCKBase). No full replacement of TiU end-user discovery.Implementation of WMS. No integral management of print and electronic matter.Lower learning curve. No optimized workflows.Cost.No future costs for mandatory upgrades and migrations.Outsourcing of system and applications management. More work for library staff (temporarily).Growing functionality for TiU’s customers.Growing functionality for library staff.
Why go on?22An example from an OCLC press release 22 January, 2013:More publishers to add e-book metadata to WorldCatDUBLIN, Ohio, USA, 18 January 2013—OCLC has signed new agreementswith leading publishers around the world to add more e-book metadata toWorldCat, the most comprehensive online database of resources availablethrough libraries worldwide.OCLC Shared Print Management Program to help libraries collaborate andmanage collections using WorldCatDUBLIN, Ohio, USA, 22 January 2013—The new OCLC Shared PrintManagement Program is designed to help libraries register shared printcollections holdings in WorldCat so that they can collaborate closely to moreefficiently manage and share these collections.
common information infrastructure23cloud computing for librariesGoogle (Scholar)WorldCatWeb of ScienceScopusPubMedDISCOVERYCONTENTAmazon, BolDataMyExperimentResearchgateMendeleyBlogssearch/findread/publishuse/contributecollaborate/sharebuy
Final observation24WMS today is a fairly straight forward cloud based ILS. It has good functionalityand is comparatively user friendly but it is not yet very well suited for complexacademic libraries. That will change and you can thank TiU for that .