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How I Hire

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A company is only as good as its team, which is why the hiring process is so critical as you build out your venture. And anyone who has made a bad hire along the way knows that hiring the wrong …

A company is only as good as its team, which is why the hiring process is so critical as you build out your venture. And anyone who has made a bad hire along the way knows that hiring the wrong person can cost you far more than time and money. This presentation shares a framework comprised of three areas of focus critical to hiring success.

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  • Great slide show, pretty much sums up all the nessesary component to be hiring IMO!
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  • And sometimes my ONLY question
  • And sometimes my ONLY question
  • Hire the right person not the right now person!
  • startups that relied relatively heavily on the founders’ personal networks received valuations that were 37% higher than those received by startups that barely tapped the founders’ networks. 6Wasserman, Noam (2012-03-25). The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup (Kauffman Foundation Series on Innovation and Entrepreneurship) (p. 213). Princeton University Press. Kindle Edition.
  • cofounders with complementary skills but similar value systems can form a more effective whole.Wasserman, Noam (2012-03-25). The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup (Kauffman Foundation Series on Innovation and Entrepreneurship) (pp. 98-99). Princeton University Press. Kindle Edition.
  • Needs EG: get paid enough to feel secureWantsEG: to be recognized, rewarded, achieve, learn, grow, get promotedLove EG: to contribute, make a difference, enjoy work
  • Transcript

    • 1. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 1 #innovationlab @mjskok #startupsecrets www.mjskok.com STARTUP SECRETS MICHAEL J SKOK An insider‟s guide to unfair competitive advantage Hi Harvard innovation lab “How I Hire” twitter: @mjskok mjskok.com North Bridge Venture Partners
    • 2. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 2 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: Assess 3 key things … Can they be successful at the job? Will they really love the job? Will they fit and reinforce? EKS IQ CQ Attitude Aptitude Ability
    • 3. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 3 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: Can they be successful at the job? Do they have the EKS: – Experience – Knowledge – Skills And where applicable, the IQ – Intelligence – Smarts AttitudeAbility
    • 4. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 4 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: Will they really love the job? • Can you find people‟s passion? – If people love what they do, they tend to do it well – If they do it well, they tend to be successful • Can you – Find a fit for what they love to do? – Set them up for success? AttitudeAbility
    • 5. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 5 #innovationlab @mjskok #startupsecrets www.mjskok.com My first interview question? What are you passionate about? – sometimes my ONLY question!
    • 6. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 6 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: Will they really love the job? AttitudeAbility Uncover their Passion Love it Do Well Success Reward People who are really passionate about their work tend to love what they do, take pride in it, and the results and rewards all follow. This creates a self reinforcing positive virtuous cycle of success
    • 7. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 7 #innovationlab @mjskok #startupsecrets www.mjskok.com It doesn‟t have to be all about work… "I never did a day's work in my life. It was all fun.” Thomas A. Edison
    • 8. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 8 #innovationlab @mjskok #startupsecrets www.mjskok.com Another revealing question? What would you choose to do if today was your last day of work?
    • 9. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 9 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring is more than a science… Beyond, EKS, IQ… • Think about what will set someone up for success in your situation / team / organization – Street smarts vs. Book smarts? – Judgement vs. Intellect? – Effort vs. Ability? • Think about how to find a FIT…
    • 10. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 10 #innovationlab @mjskok #startupsecrets www.mjskok.com EQ: Emotional Quotient • Inter-personal skills, connections & relationships are vital in a startup • 3 Examples – “Speed teaming” • Form and re-form rapidly – eg around problem solving • Cross functional and interdisciplinary teams often best – Customer intimacy • Often vital in product development, support etc – Leverage: building relationships with key stakeholders • Shareholders – for strong investor support • Suppliers – for faster time to market • Partners – for leveraging other‟s capabilities
    • 11. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 11 #innovationlab @mjskok #startupsecrets www.mjskok.com Startup Secret: Hire for EQ, CQ • EKS: Experience, Knowledge, Skills • IQ: Intelligence Quotient • EQ: Emotional Quotient – Fit with your team etc • CQ: Cultural Quality – Fit with your values etc “the fit between personalities was so much more important than just finding people who were very good” Dick Costolo, CEO Twitter Wasserman, Noam (2012-03-25). The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup (Kauffman Foundation Series on Innovation and Entrepreneurship) (p. 216). Princeton University Press
    • 12. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 12 #innovationlab @mjskok #startupsecrets www.mjskok.com Startup Secret: Hire for CQ do QC • EKS: Experience, Knowledge, Skills • IQ: Intelligence Quotient • EQ: Emotional Quotient • CQ: Cultural Quality – FIT with your values etc • QC: Quality Control – Is each hire Additive or Dilutive to your culture? – Is each hire Multiplying or Dividing your culture?
    • 13. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 13 #innovationlab @mjskok #startupsecrets www.mjskok.com Everyone wants „A+‟ players…
    • 14. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 14 #innovationlab @mjskok #startupsecrets www.mjskok.com Startup Secret: Hire 3As • Attitude • Aptitude • Ability Attitude Aptitude Ability
    • 15. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 15 #innovationlab @mjskok #startupsecrets www.mjskok.com Startup Secret: Hire 3As, 3+s + Aware (self) + Authentic + Athlete Attitude Aptitude Ability
    • 16. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 16 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: 3 key things lead to the “Golden Triangle” Can they be successful at the job? Will they really love the job? Will they fit and reinforce? EKS IQ CQ Attitude Aptitude Ability
    • 17. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 17 #innovationlab @mjskok #startupsecrets www.mjskok.com Hiring: The tools • EKS – Resume • Interviews • IQ – Proof, eg • Problem solving – e.g. Engineers – code • CQ – Interactions, observation • Trust the process EKS IQ CQ Attitude Aptitude Ability REALReferences
    • 18. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 18 #innovationlab @mjskok #startupsecrets www.mjskok.com Summary – Hiring • EKS, IQ = can they be successful at the job? – Check with REAL references • CQ, EQ (Cultural Quality) = will they fit & reinforce? – Do QC (Quality Control) for additive vs. dilutive to your culture • Uncover their Passion = will they really love the job? – Separate from needs • Golden Triangle = all the above and A+ players: – Look for 3As: Attitude, Aptitude, Ability +++ Aware, Authentic, Athlete
    • 19. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 19 #innovationlab @mjskok #startupsecrets www.mjskok.com 3 practical startup hiring tips Because I hear these questions all the time…
    • 20. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 20 #innovationlab @mjskok #startupsecrets www.mjskok.com Tip 1: hiring known quantities… Just hire people you know & have worked well with in past? YES – proven teaming, fit NO – every situation is different » “vs. it worked like this in the past!” – diversity of background can be good » “think different” “startups that relied relatively heavily on the founders’ personal networks received valuations that were 37% higher than those received by startups that barely tapped the founders’ networks” Wasserman
    • 21. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 21 #innovationlab @mjskok #startupsecrets www.mjskok.com Tip 1: hiring known quantities… Just hire people you know and you have worked well with in past? YES – proven teaming, fit NO – every situation is different » “vs. it worked like this in the past!” – diversity of background can be good » “think different”
    • 22. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 22 #innovationlab @mjskok #startupsecrets www.mjskok.com Tip 2: balance Youth AND Experience Youth or Experience? YES! Youth what‟s possible? + Experience what to consider = Success balance
    • 23. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 23 #innovationlab @mjskok #startupsecrets www.mjskok.com Tip 3: Listen don‟t sell! • Find out what the candidate needs, wants, loves • And FIT it to a position you have • Great interviewers ask great questions and really listen and observe – To really understand the candidate – Find the fit • They don‟t sell if there‟s not a fit – Everyone loses when you hire and fire
    • 24. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 24 #innovationlab @mjskok #startupsecrets www.mjskok.com Tip 3: Listen don‟t sell! • Find out what the candidate needs, wants, loves • And FIT it to a position you have • Great interviewers ask great questions and really listen and observe – To really understand the candidate – Find the fit • They don‟t sell if there‟s not a fit – Everyone loses when you hire and fire
    • 25. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 25 #innovationlab @mjskok #startupsecrets www.mjskok.com Therefore great interviewing is… • 3 things – Questioning – Listening – Observing EG can you hear and separate what your candidate • needs ? • wants ? • loves ?
    • 26. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 26 #innovationlab @mjskok #startupsecrets www.mjskok.com Startup Secret: Find Mutual Fit • FIT what the candidate needs, wants, loves • To a position you have (or NOT!) • Ask great questions and really listen and observe – To really understand the candidate – Find the fit • Don‟t sell if there‟s not a fit – Everyone loses when you hire and fire • If you‟ve got a mutual FIT – The candidate will select you – As much as you hire them
    • 27. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 27 #innovationlab @mjskok #startupsecrets www.mjskok.com For further information including interview questions to go with this approach see links:- “3 steps to making A+ hires that fit” and “Hiring questions for the perfect fit”
    • 28. Harvard innovation lab : Michael J Skok : Startup Secrets : Hiring Hi 28 #innovationlab @mjskok #startupsecrets www.mjskok.com STARTUP SECRETS MICHAEL J SKOK An insider‟s guide to unfair competitive advantage Hi Harvard innovation lab “How I Hire” twitter: @mjskok mjskok.com North Bridge Venture Partners

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