Project Summary / DMAIC Format Description
The following worksheets outline the key information typically included in a DMAIC Six Sigma report.
DMAIC Definition: Define / Measure / Analyze / Implement / Control
The intent of this documentation is to fully document the testing methods, data analysis, and recommendations for the project.
The following is a summary of the worksheet pages included in this report.
Worksheet DMAIC
Number: Worksheet Title: Step: Purpose of Worksheet: Benefits of Worksheet: Challenges: Useful Links:
Thorough documentation that
documents assumptions and
prevents scope creep. The The SIPOC requires the project
information in SIPOC defines what owner to take painstaking efforts at
it included in the study. The the start of the project to document
SIPOC also defines what is NOT all the considerations. This sheet
in the study, which is very should be filled out first as the
Sheet 1 SIPOC Define Define boundaries around project. important. foundation of the project. http://www.isixsigma.com/library/content/c010429a.asp
Thought Maps come in many
http://www.isixsigma.com/li
different forms and really is
brary/content/c061030a.asp
dependant on the author's personal
preferences. Typically, the Thought
Map should document the critical
http://finance.isixsigma.com/l
path for project management
ibrary/content/c071128b.asp
Excellent tool to communicate purposes. The document should
Thought map communicates the \"thinking\" of the project owner. also detail key decision points in the
project leaders rationale for Especially valuable in the weeks, project. This approach tells future
decision making and strategy for months, years after a project is readers \"why\" a certain approach or
Sheet 2 Thought Map Define direction was taken.
completing the project. completed. http://www.isixsigma.com/dictionary/Thought_Process_Map_-_TMAP-825.htm
The author of the Process Map must
have solid understanding of the 1)
process steps, 2) desired output for
each step, and 3) required inputs for
Process mapping is extremely each step. This is the key document
valuable in promoting critical for identifying Inputs/Outputs in a
thinking regarding how a process process which also directly affects
works. Inputs/Outputs are often the FMEA. The author must include
easily identified by users. all the information known about the
Process mapping documents the However, the boundary conditions process. The risk of missing key
process step, desirable outputs, around each input and the inputs/outputs can result in
and required inputs for the process definition of dirable output is less generating the wrong conclusions at
Sheet 3 Process Map Define reviewed in the project. known. the end of the project. http://finance.isixsigma.com/dictionary/Process_Map-101.htm
FMEA (failure mode effects analysis)
requires the author have a solid
http://main.isixsigma.com/
understand of the cause and effects.
The author may not have 100% of forum/showmessage.asp?
the process at the time of wriing. messageID=15024
However, the scores for the Severity,
Occurrence, and Detection represent
http://main.isixsigma.com/
the current knowledge. These value
forum/showmessage.asp?
\"may\" change as the data analysis
FMEA is a critical tool for and conclusions are conducted. The messageID=30127
FMEA is linked to the Process Map. evaluating risk in a process. This RPN value is the total risk value for
The FMEA provides a quantitative tool quickly places focus on high each line item. This value may raise
analysis for risk. Sorting RPN RPN values. This accelerates the or lower based on learning through
scores allows the user to quickly learning curve for a new process the project. The FMEA is a \"living\"
target high risk areas for improved and helps avoid working on document that can be updated to
Sheet 4 FMEA Define controls. tangents in a project. reflect learning.
The measurement system is always
difficult and time consuming to verify. http://www.isixsigma.com/
This is one area that is often
dictionary/Measurement_S
overlooked or ignored. The
ystem_Analysis_-
recommendations of the project are
MSE is critical whenever a new
_MSA-277.htm
based on the assumption the
measurement process is
incorporated. The measurement measurement system for the
http://www.isixsigma.com
Measurement System Evaluation is system must be verified as response variable is dependable.
/library/content/c060628a
the key step for developing and acceptable. The measurement Also, the MSE protects the author
.asp
confirming the measurement error must be tested and from others challenging the output
Sheet 5 MSE Measure results and recommendations.
system needed to obtain data. documented.
Documentation of the raw scoring
data is important for validation of
the project results. Interested
readers may want to challenge the
recommendations and may want
to review the raw data. Showing Documenting raw data can be
the raw scoring data in the final difficult depending on the project.
The scoring data sheet contains the presentation shows the author is This project does not create many
raw data collected by inspector difficulties since there is not a lot of
willing to stand behind the data
Sheet 6 Raw Scoring Data Measure from each video inspection. data.
and recommendations.
The practical analysis step is often
overlooked in strutured problem
solving projects. The
observations from inspections
need to be documented and
factored into the final data
analysis. Also, a simple sorting of
data in Excel while color coding
the cells (ANOG) is a quick and
effective way to detect trends.
Many users want to overlook the This step is relatively straight forward
practical analysis and jump for this project. This approach
Practical Analysis data includes the directly to the analytical analysis. should be the most intuitive to the
inspector's observation recorded The practical analysis tools average reader since most
during inspection process and the provide a valuable insight which understand the rationale. The focus
Analysis of Goodness (ANOG) can supplement the graphical and should be on making the practical
Sheet 7 Practical Analysis Analyze result. analytical analysis. analysis simple and straight forward.
Graphical analysis is also another
perspective for evaluation on the
same response data. Graphical
analysis also provides the reader Graphical analysis can create
an easy to interpret tool which challlenges based on the graphical
supports the recommendations. method chosen. This project utilized
The author may tend to focus on spider charts to compare video
the analytical tools to document quality scores between all
results. But, future readers may alternatives. Other projects could
not understand the analytical
Graphical Analysis is another benefit from other graph types. The
method for evaluating the response tools. Future readers may grasp author's personal preference should
data. Graphs are used to represent the graphical analysis results determine the optimal graphing
Sheet 8 Graphical Analysis Analyze the data trends. easier. approach.
The analytical analysis can be
conducted using numerous tools. http://en.wikipedia.org/wiki
This study utilized the Taguchi
/Taguchi_methods
Signal-to-Noise calculation. The analytical analysis can create
Regardless of the analytical tools many challengers. The main
used, the author must use the question is which analytical
results in combination with the method/tool should use for the
practical and graphical analysis to project. The author needs to make
make the final conclusions. Other the final determination on which
Analytical Analysis is yet another tools typically used for analytical analytical tool for the project in
method for evaluating the data. analysis are ANOVA, DOE consideration. The main objective is
Typically, this section utilizes response plots, and regression use the correct tool which best
Sheet 9 Analytical Analysis Analyze predictive statistics. analysis. highlights performance differences.
The weighted decision matrix is
very important at documenting the http://en.wikipedia.org/wiki
final decision process. Future
/Decision_Matrix
readers may not understand the
rationale on how the
recommendations were
developed. This decision making
tool clearly doucments the weights The challenges with the decision
matrix is to accurately define all the
for each factor and how each
alternative solution were scored. factors that need to be considered in
Also, this decision making tool the matrix. The other significnat
shows that multiple considerations challenge is to get a representative
were taken into account. Many cross-section of participants who
Weighted decision matrix includes projects produce a sub-optimized provide weights to each factor. The
all the factors for decision making solution since only one decision matrix needs to have a
including the assigned \"weights\" on performance criteria is significant amount of thought and
Sheet 10 Decision Matrix Analyze each factor. considered. effort in development.
The process of generating
recommendations will almost always
create challenges. The
For this project, the recommendations need to take into
Implementation step is the account the highest scores from the
Worksheet is a list of 'Confirmation' video that was decision matrix. Also, the author
recommendations based on the posted to YouTube using the must include any \"lessons learned\"
Sheet 11 Recommendations Implement analysis methods in project. recommended settings. collected throughout the project.
The control aspect of the project
The control step in this project is perhaps is the most difficult. This
the documented results including control plan is supposed to \"lock in\"
the FMEA analysis. Typically, in the gains created by the project.
business environments, the This is where many projects fall
control method is a documentation short. The recommendations are
process where key requirements solid and helpful but the control plan
are documented for users to is weak. The objective is to tell the
follow. Training programs can be reader the measures are needed to
Control strategy is discussed on another control method realize the gains now and in the
Sheet 12 Control Plan Control this sheet. incorporated. future.

SIPOC for Characterization Evaluation for YouTube Video Quality
Suppliers Inputs Process Outputs Customers Findings:
Requirements Requirements
Standardized
HP Pavilion m8000n. video
developed
AMD Athlon 64 X2 Dual
within video
Core Processor 5200.
editing
Windows Vista Home
software
edition with 3 GB of System must have the
RAM. Video system is processing capability to
NVIDIA GeForce run video editing software Stable operating Hard Drive storage
SIPOC defines the boundary
6150SE. Internet and render defined video environment for video space available for
Personal Computer broadband is ISP. files. editing software. rendered videos. PC functioning properly.
conditions for the project.
Recording Media - Mini
This type of document is
DV tape
CCD: 1/4 inch 680,000 Standardized
needed to communicate
pixels video
rendered into
Lens: f1.8 w/ 10:1
project conditions in the
various
optical zoon
formats and
Approx
short-term and long-term.
conditions
Resolution:
Horizontal Resolution Video data stored
This document helps answer
(camera) = 400 lines Camorder records video correctly on tape and
Camcorder - JVC Horizontal Resolution data to tape with optimal available for download
many of the fundamental
Model DVM70 (playback)= 380 lines video quality to PC PC system hard drive Camcorder functions properly
questions people ask
Rendered
videos are
uploaded to 1) Video editor working
YouTube to upload finished video
website
Broadband internet to video sharing site
Measured Speeds using connection must be Broadband Internet 2) Viewers on video
www.speedtest.net: operational and must not be bottleneck sharing site attempting
Internet Service Download: 7128 kbps functioning to measured for upload/download to view finished videos
Provider (Comcast) Upload: 2865 kbps speeds connectivity posted to sites Internet speeds acceptable and working properly
YouTube website is the
ultimate customer for
Visual quality
Software is capable of rendered videos. Files
scores
assigned to rendering the must be rendered
the 8
Software at latest update standardized video clip correctly for each
categories
Video Editing Pinnacle Studio 11 level and functioning into the formats defined format and
within each
Software Ultimate properly. identified in study. configuration. Pinnacle Studio 11 software working properly.
video
YouTube site receives
uploaded video files and
renders (again) into site
proprietary format. Video Each video targeted for The end customer is
ultimately posted as a use in study is anyone inspecting or
www.youtube.com \"public\" video for viewing successfully posted on judging the defined clips
Supporting
YouTube Website Username: mjpindy through site. YouTube site. for this study. YouTube account functioning properly.
data provided
Personal video archives to data table
for each
reviewed and 8 different
format option
video clips identified to
reflect a cross-section of
different shooting The end customer for
conditions. Intent is to Conditions include: 1) the standardized video
generate 1 standardized outdoors sunny clip is the inspector or
video clip for the study 2) outdoors cloudy socring judge. This
which reflects different 3) Indoors bright 1 Standardized video person will view the
Weighted
shooting challenges. 4) indoors dark clip with 8 conditions respective clips on
decision matrix
Each shooting condition 5) Indoors action identified (20 seconds YouTube and provide
- assign values
segment will be 20 sec 6) Outdoors action each) for a total of 160 visual scores to each
to weights and
Standardized video within the standardized 7) Colorful subjects seconds for the Std formatted version of the Standardized video clip successfully generated using the 8
score each video
clip video clip. 8) Text overlays. clip. standardized clip. conditions or segments identified.
format option
Standard video formats
identified and targeted YouTube site states
for this study. These each of these formats
formats may also be is acceptable per site YouTube site must be
Rank the
limited to the rendering Video Format to capability. The able to receive
weighted
capabilities of the editing Evaluate: 1) standardized clips will uploaded file, render in
scores for
software. Formats AVI be rendered using proprietary format, then
each video
selected represent the 2) Mpeg 1/2 these 4 formats (and at display within YouTube YouTube did not successfully receive and process the AVI
format option
Video Formats common formats used 3) Mpeg 4 differnet confurations display for normal file format. The WMV, MPEG1/2, and MPEG4 formats were
Evaluated today. 4) WMV levels within format). viewing. received and processed successfully.
Video Configurations:
1) Medium Quality - Each of the 4 video
this configuration identifed formats will have 3
as 320x240 frame size, different video
approx 400 KBPS, and configurations
29.97 frames per second. rendered. So, for
2) High Quality - this example, WMV format
Determine
Various video sizes also configuration targeted as will have clips
which video
evalued with this study. 640x480 frame size, generated as 1) WMV - YouTube site will have
format and
configuration
Formatting configuration approx 1000-2000 KBPS medium quality, 2) 12 videos listed on site
is the optimal
includes frame size, sampling, and 29.97 WMV - High quality, for visual scoring.
choice for
sampmling rate, and frames per second. and 3) WMV - HD Inspector or just will
future
frames per second. The 3) HD Setup - this setup. This will be view all 12 videos and Each video rendered as close as possible to each targeted
YouTube
standardized video will configuration targeted as repeated for each score. Each of the 12 configuration. The Pinnacle software may have some setup
postings
be rendered in each of 1280x720 frame size, format. A total of 12 videos will each contain limitations for custom configuration which may have
Video Configurations the 3 configurations 2000-4000 sampling, and video clips developed the standard 8 prevented \"exact\" settings. The resulting clips are
Established (frame listed for each of the 4 29.97 or higher frames for study (4 formats x 3 conditions (or considered to be close enough to targeted configuration to
size) video formats. per second. configurations). segments). maintain the validity of the evaluation.
The data table contains
key technical data or
observations on each of
the rendered videos
Data table provides the
targeted for scoring. The
data contained is Key technical data appropriate information
targeted to help provide summarized for each to properly score each Customer is anyone
information to accurate video format. Data must of the videos in the providing scores to the
score each video in the support the factors listed weighted decision weighted decision Appropriate level of information provided in data table.
in weighted matrix. matrix. matrix. Information sufficient to score each video in decision matrix.
Data Table weighted matrix.
Scoring system is from 1 Table provides data for
to 10 for each of the 8 each of the 12 videos
segments contained for in evaluation and the 8
each video (w/ 10 is best). conditions within each
Scoring method used video. A total of 96
must pass ICC test (Intra- cells are needed in
Video Quality scoring class correlation). This scoring table.
table contains the video test confirms the Summary statistics are Customer is anyone
scoring results for the 12 measurement system is also included in scoring evaluating or judging
Video Quality Scores rendered videos posted reliable for the sample table - average, range, the videos in study and Video scoring table developed and provides necessary data
Table to YouTube site. range defined in study. std deviation, etc. recording data. to evaluate performance differences.
Weighted Decision
Tables include a number
of \"factors\" for which Weighted Decision Each weighted factor
every video will be Matrix Factors: has a weight assigned
scored. These factors 1) Video File prior to scoring any of
include all the main Size on PC 2) the videos posted.
considerations for Rendering Speed These weights reflect
making a final decision. 3) Video Format the overall importance
This approach helps compatibility to YouTube of the collective inputs
minimize the potential for 4) Video Format needed to make final
sub-optimization by only compatibility to desktop conclusions. All factors
Customer is anyone
focusing on 1 PC must have a
cumulative sum total of providing scores to the
consideration. The user 5) Video aspect ratio
40 points. Users must weighted decision
has the ability to assign compatibility
weights to each factor 6) Ease of use for allocate the 40 points matrix. Values must be
which reflects the viewing option between all the 8
assigned to weighted
importance (or weight) in 7) Video factors. Scores must
factors prior to scoring
generating the final score Quality - desktop 8) be beween 1 and 10
the individual videos. Weighted values assigned to each factor in decision matrix.
Weighted Factors for each video. Video Quality - YouTube for each factor.

Scores assigned to each
of the 12 video clips in
study for each of the
factors in decision Individuals must review
matrix. Users assigning and score each of the Individuals provide
scores evaluate video files on YouTube. scores for all 8 factors Customer is anyone
information in data table These individuals must for each of the 12 reviewing the output of
and video quality table to review the scoring videos in study. the project. The scoring
assign the appropriate information and other Scores are from 0-10 results will determine
Scores for Individual scores to each cell in data to score each factor for each scoring cell the overall scoring
Video Clips decision matrix. in the decision matrix. (with 10 = best). outcome. Scores assigned to each of the 12 video clips in study.
A scoring total will be
generated for each of
the 12 videos
Final Recommendations:
The weighted score for evaluated in study.
each cell is the 'weighted The total scores for Recommended Format:
factor value' multiplied by each video represent MPEG1 Recommended
the 'individual scoring the weighted Display Size: 640x480
value' for each video. desirability score for Customer is anyone Recommended YouTube Quality Level:
The sum total for all 8 multiple decision interested in final Recommended to view viedeos in 'High Quality' mode
A total weighted score weighted factors will considerations. Final results of study. The Recommended YouTube Display:
will be calculated for become the evaluation conclusions of the final scores represent Default window size provides best quality
Weighted Scores each of the 12 videos in result for each video in study should be based the final analytical Viewing in full-screen mode is also
Generated the study. study. on these values. output of the study. acceptable

Thought Map:
Purpose:
Thought Map (or Tmap) documents the author's thought process on how the project was developed.
Each project has a series of key decisions which formulate the critical path and milestone events.
Understanding the the author's thought process allows the reader to achieve a higher understand of how the project was developed.
Documentation of the project development is critical in the short-term and also long-term.
Users of the project recommendation can understand how the project was carried out.
Project Task: Task Response: Comments: Status:
Problem Statements: Basic definition provided Closed
Video quality loss is too high between desktop rendering and YouTube
Clearly document problem posting
statement Optimal rendering setup on video editing software not understood or
well defined
Target Audience for Report: Target audience defined Closed
Beginning to Intermediate video editors who are attempting to post video
Determine who target audience
clips to the YouTube site
is for report Interested readers wanting to read about using Six Sigma and Robust
engineering tools for a characterization study
Current Status Questions: Basic questions documented Closed
What video format to render?
What frame size to render?
What is the best frame rate?
Document key questions to be
Why are the YouTube videos blurry?
answered
Why isn’t the posted quality the same as desktop quality?
Why does shooting environment seem to affect YouTube viewing
quality?
Should I use YouTube differently?
Digital Video Compression Key technical issue defined Closed
Digital video goes through a series of compression process steps
between video camera and posting to Internet
Determine what key topics need Compression reduces video file size and processing load
special definition Smaller file sizes reduce demand on hard drive space
Compressed videos are easier to process by PC system
Compressed videos are easier to upload to Internet
Methodology for Evaluation:
Step 1: Define the input parameters to evaluate SIPOC form defines boundary conditions Closed
Step 2: Develop analysis tool Critical for obtaining response data Closed
Step 3: Design the test matrix (or inference space) Defines what we are studying Closed
Define methodology to comlete
Step 4: Render and post videos to YouTube Defines how videos were posted Closed
project
Step 5: Develop the measurement system MSE - critical for confirmation of data Closed
Step 6: Score video clips Scoring data as key response Closed
Step 7: Analyze Data Analysis methods defined Closed
Step 8: Complete weighted decision matrix Defines how final decision was made Closed
Step 9: Confirm results by posting a new video to YouTube New video confirms recommendations Closed
Step 10: Document recommendations Complete documentation of project Closed
Final recommendations developed on weighted decision matrix results Study Recommendations: Closed
Render videos using Mpeg 1 video format
Develop final recommendations
Render videos using 640x480 display size
YouTube videos must be viewed in ‘High Definition’
mode to realize best video quality possible
YouTube has allowed automatic ‘high quality’ viewing to
be enabled when the following prefix (&fmt=6)is added to
a URL address
YouTube ‘default window’ viewing is best-case quality
using these conditions
YouTube ‘full screen’ viewing can also be used with
acceptable quality results
WMV format at 640x480 display size is also acceptable
(close 2nd to Mpeg 1)
Mpeg2 and WMV 1280x720 options are also acceptable
File sizes significantly larger
Resolution is very good but observed choppy video
display
Presentation developed following the steps outlined above Presentation written in PowerPoint Closed
Develop presentation
Publish Report

Presentation saved in PDF format priror to posting to
Presentation posted on Slideshare (www.slideshare.com) Closed
Slideshare.
Publish Report
Project completed. Confirm files are saved in proper location Closed
Close Out Project

Process Map for Posting Evaluation Videos on YouTube:
Standardized Video AVI, Mpeg1/2, Mpeg4, 320x240, 680x240, Video Files stored on Videos viewable on
Desired Output Clip defined - 8 WMV formats desktop PC hard drive YouTube site
1280x720 display sizes
conditions
This process map
Step 1 Step 5
Step 2 Step 4
Step 3
documents the steps for
Generate Select Render Upload to
Process Step posting the videos on
Select format
video timeline Configuration Video YouTube YouTube. The FMEA will
utilize these process
steps, inputs, and
Clips of various Select Commonly used Select commonly used Editing software Format compatibility
outputs to highlight high
shooting conditions formats used on display size capability with YouTube
Required Inputs risk concerns
YouTube
Select common video Hard drive storage Internet upload speed
Short Segments
bit rates space
Editing software
(20 sec each) Active YouTube
compatibility for Select common frame PC processing account
rendering
rate capability
Process Map for Inspecting and Scoring Videos:
Inspector views in Std
Inspector locates Inspector evaluates Inspector can assign a Repeat process for all 8
Desired Output window, full-screen – also This process map
proper video name quality of segment score for the segment shooting conditions
std or high quality mode documents the steps for
posted on YouTube
Step 1 inspecting each video
Step 5
Step 2 Step 4
Step 3
Determine View the first per the quality criteria
Stop video after
Identify first clip to Record scores
Process Step shooting
viewing format to defined. The FMEA will
first condition
view on sheet
use condition
utilize these process
steps, inputs, and
Score sheet to identify Score sheet to identify YouTube access to Media program on PC Blank scoring sheet
outputs to highlight high
correct video names the proper viewing size video has easy access to available to inspector
risk concerns
(std window, full stop/start button
Required Inputs Access to YouTube Inspector PC
screen) User identifies correct
channel with posts or functioning properly Access to view boxes to assign scores
hyperlinks in this Score sheet to identify
segment again if
Internet service
presentation proper quality level
needed
download capability
(default or high quality
sufficient
mode)
Process mapping is the method for documenting the process steps, required inputs, and desired outcomes. The process map is a critical step in accurately defining all the
variables within a process. This information will be utilized when developing the FMEA. The FMEA takes the inverse of the desired outcome for each process step and labels this as
the 'potential failure mode'. The FMEA then takes each required input from the process map and relables this as a potential cause for the failure mode.
The process map and FMEA documents are linked together in this fashion. The FMEA will only be as good as the resolution of the process map. The process map must include all
the critical infomation regarding the process.
The process map is an excellent tool to develop a solid understanding of a new process. The work in developing a thorough process map is upfront in a project. This may be time
consuming in the early stages of the project but will generate benefits (and reduce risk) later in the project.

Severity (SEV): Severity regards the impact to the project if the failure mode occures
Score: 1 (not severe) to 5 (very severe)
Occurrence (OCC): Occurrence regards how often this failure mode may occur
Score: 1 (not frequent) to 5 (very frequent)
FMEA for Posting Videos to YouTube: The standard FMEA (left side) is sorted by process step
Detection (DET): Detection regards how likely the failure mode can be caught to prevent escape
order (step 1...then step 2...etc.). The RPN sorted FMEA
Score: 1 (controls will detect failure) to 5 (no detection capability)
RPN: RPN represents total RISK for each line item (RPN = SEV x OCC x DET) (on right side) is sorted from highest RPN value (highest
Score: Higher RPN values represent higher risk
risk) to lowest RPN value (lowest risk). This formt quickly
highlights the areas of risk where additional attention
and/or controls may be needed.
Line Items Sorted by
Process Step Line Items Sorted by RPN
Number Number
FMEA process step Process Step/Input Potential Failure Potential Failure S Potential O Current Controls D R Actions Recommended FMEA Process Step/Input Potential Failure Potential Failure S Potential O Current Controls DR Actions
number Mode Effects E Causes C P: for Preventive type E P process Mode Effects E Causes C P: for Preventive type EP Recommended
V C D: for Detection type T N step V C D: for Detection type TN
number
Continue to study video
quality characteristics of
videos observed on
Project Project Additional studies will
recommendations are Clips selected do not P: Range of YouTube to determine recommendations are Video bit rate not be needed to define
Standardized incorrect due to represent a broad shooting conditions what shooting conditions incorrect due to properly matched to P: SIPOC defines the contribution of video bit
video clip not incorrect defined enough cross-section must be defined early may drive variation in Video rendered in incorrect defined display size and targeted bit rate rate to the video quality
1 Generate video timeline 5 3 2 30 quality 3 Select Configuration 5 4 3 60
properly defined evaluation tool of shooting conditions in project. incorrect display size evaluation tool format ranges for evaluation of posted videos
Project Project Video frame rates Additional studies will
recommendations are recommendations are (frames/sec) do not P: SIPOC defines be needed to define
Standardized incorrect due to Clips selected are not P: Duration of clip incorrect due to properly match targeted frame rate. contribution of video
video clip not incorrect defined the corrent length of controlled during No additional actions Video rendered in incorrect defined display size and bit Software defaults to frame rate to the video
1 Generate video timeline properly defined evaluation tool 5 time (too long) 1 editing process 1 5 needed 3 Select Configuration incorrect display size evaluation tool 5 rate 4 standard 29.97 fps. 2 40 quality of posted videos
In evaluation, AVI clips
Project Project did not upload properly
recommendations are P: Operator selects recommendations are Format compatibility P: YouTube technical and cannot be viewed,
Incorrect video incorrect due to Format selected is not either AVI, MPEG1/2, Videos not viewable incorrect due to issue exists resulting guide outlines which even though YouTube
format selected to incorrect defined compatible to MPEG4, or WMV at No additional actions on YouTube site incorrect defined in not uploading video formats are states AVI files are
2 Select Format render video evaluation tool 5 YouTube 1 time of rendering 1 5 needed 5 Upload to YouTube after upload attempt evaluation tool 5 correctly 2 acceptable for upload 4 40 acceptable
Highest RPN Values represent the higher risk elemen
P: Pinnacle Studio
11 is the software
Project Project
this process map. The rank order allows the user to a
recommendations are Video editing software used in evaluation recommendations are
Incorrect video incorrect due to not compatible for which is capable of Videos not viewable incorrect due to YouTube account is Not much can be done
areas for additional controls to potential further redu
format selected to incorrect defined producing desired rendering videos in No additional actions on YouTube site incorrect defined not active when users P: Videos are for this line item IF the
2 Select Format render video evaluation tool 5 video format 1 defined formats 1 5 needed 5 Upload to YouTube after upload attempt evaluation tool 5 want to view video 2 uploaded as 'public' 4 40 YouTube site is down.
RPN scores.
Continue to study video
quality characteristics
Project Project of videos observed on
recommendations are Non-standard display recommendations are Clips selected do not P: Range of shooting YouTube to determine
Video rendered in incorrect due to size was selected for P: SIPOC defines Standardized video incorrect due to represent a broad conditions must be what shooting
incorrect display incorrect defined rendering that is not the standard format No additional actions clip not properly incorrect defined enough cross-section defined early in conditions may drive
3 Select Configuration size evaluation tool 5 common 1 for evaluation 1 5 needed 1 Generate video timeline defined evaluation tool 5 of shooting conditions 3 project. 2 30 variation in quality
P: Current internet
provider is Cable
Project Additional studies will be Project Internet service is not broadband D:
recommendations are Video bit rate not needed to define recommendations are fast enough to Internet broadand
Error messages will
Video rendered in incorrect due to properly matched to P: SIPOC defines contribution of video bit Videos not viewable incorrect due to adequately upload / show if connectivity speeds
incorrect display incorrect defined display size and the targeted bit rate rate to the video quality of on YouTube site incorrect defined download video upload/download issue tested and confirmed at
3 Select Configuration size evaluation tool 5 format 4 ranges for evaluation 3 60 posted videos 5 Upload to YouTube after upload attempt evaluation tool 5 content 2 exist 3 30 www.speedtest.com
Project Additional studies will be Project
recommendations are needed to define recommendations are
Video frame rates P: SIPOC defines Processing capability
Video rendered in incorrect due to (frames/sec) do not targeted frame rate. contribution of video Video not rendered incorrect due to of system PC is not P: Pinnacle Studio will
incorrect display incorrect defined properly match display Software defaults to frame rate to the video correctly - not stored incorrect defined enough to reliably alarm or lock up if No additional actions
3 Select Configuration size evaluation tool 5 size and bit rate 4 standard 29.97 fps. 2 40 quality of posted videos 4 Render Video on PC hard drive evaluation tool 5 render video 2 processing issues exist 2 20 needed
Project Project
Video not recommendations are D: Pinnacle Studio recommendations are
rendered correctly incorrect due to Video editing software 11 software will Standardized video incorrect due to Clips selected are not P: Duration of clip
- not stored on PC incorrect defined not rendering video alarm or lock up if No additional actions clip not properly incorrect defined the corrent length of controlled during No additional actions
4 Render Video hard drive evaluation tool 5 correctly 1 software error occurs 1 5 needed 1 Generate video timeline defined evaluation tool 5 time (too long) 1 editing process 1 5 needed
P: Pinnacle Studio
11 software will
Project Project
Video not recommendations are alarm or not initiate recommendations are P: Operator selects
rendered correctly incorrect due to System PC hard drive rendering if hard Incorrect video incorrect due to Format selected is either AVI, MPEG1/2,
- not stored on PC incorrect defined space not available to drive space is not No additional actions format selected to incorrect defined not compatible to MPEG4, or WMV at No additional actions
4 Render Video 5 1 available 1 5 2 Select Format 5 1 1 5
hard drive evaluation tool store rendered video needed render video evaluation tool YouTube time of rendering needed
P: Pinnacle Studio 11
Project Project Video editing is the software used in
Video not recommendations are Processing capability P: Pinnacle Studio recommendations are software not evaluation which is
rendered correctly incorrect due to of system PC is not will alarm or lock up if Incorrect video incorrect due to compatible for capable of rendering
- not stored on PC incorrect defined enough to reliably processing issues No additional actions format selected to incorrect defined producing desired videos in defined No additional actions
4 Render Video hard drive evaluation tool 5 render video 2 exist 2 20 needed 2 Select Format render video evaluation tool 5 video format 1 formats 1 5 needed
P: YouTube
Videos not Project technical guide In evaluation, AVI clips did Project
viewable on recommendations are Format compatibility not upload properly and recommendations are Non-standard display
outlines which video
YouTube site incorrect due to issue exists resulting cannot be viewed, even incorrect due to size was selected for P: SIPOC defines the
formats are
after upload incorrect defined in not uploading acceptable for though YouTube states Video rendered in incorrect defined rendering that is not standard format for No additional actions
5 Upload to YouTube attempt evaluation tool 5 correctly 2 upload 4 40 AVI files are acceptable 3 Select Configuration incorrect display size evaluation tool 5 common 1 evaluation 1 5 needed
P: Current internet
provider is Cable
Videos not Project Internet service is not broadband D: Project
viewable on recommendations are fast enough to Error messages will Internet broadand recommendations are Video editing D: Pinnacle Studio 11
YouTube site incorrect due to adequately upload / show if connectivity speeds tested Video not rendered incorrect due to software not software will alarm or
after upload incorrect defined download video upload/download and confirmed at correctly - not stored incorrect defined rendering video lock up if software No additional actions
5 Upload to YouTube 5 2 issue exist 3 30 4 Render Video 5 1 1 5
attempt evaluation tool content www.speedtest.com on PC hard drive evaluation tool correctly error occurs needed
Videos not Project Project P: Pinnacle Studio 11
viewable on recommendations are recommendations are software will alarm or
YouTube site incorrect due to YouTube account is Not much can be done for Video not rendered incorrect due to System PC hard drive not initiate rendering if
after upload incorrect defined not active when users P: Videos are this line item IF the correctly - not stored incorrect defined space not available to hard drive space is not No additional actions
5 Upload to YouTube attempt evaluation tool 5 want to view video 2 uploaded as 'public' 4 40 YouTube site is down. 4 Render Video on PC hard drive evaluation tool 5 store rendered video 1 available 1 5 needed
Severity (SEV): Severity regards the impact to the project if the failure mode occures
Score: 1 (not severe) to 10 (very severe)
Occurrence (OCC): Occurrence regards how often this failure mode may occur
Score: 1 (not frequent) to 10 (very frequent)
FMEA for Posting Videos to YouTube: Detection (DET): Detection regards how likely the failure mode can be caught to prevent escape
Score: 1 (controls will detect failure) to 10 (no detection capability)
RPN: RPN represents total RISK for each line item (RPN = SEV x OCC x DET)
Score: Higher RPN values represent higher risk
FMEA process step Process Step/Input Potential Failure Potential Failure S Potential O Current Controls D R Actions Recommended FMEA Process Step/Input Potential Failure Potential Failure S Potential O Current Controls D R Actions
number Mode Effects E Causes C P: for Preventive type E P process Mode Effects E Causes C P: for Preventive type E P Recommended
V C D: for Detection type T N step V C D: for Detection type T N
number
Review score sheet
and make sure cells
and text are large
Project Score sheet Project enough to read. Add
Inspector recommendations are incorrectly identifies P: Score sheet is recommendations are Inspector incorrectly additional lines and/or
incorrectly incorrect due to video name and/or standardized so incorrect due to logs video quality D: Inspector to viual guidelines to help
Identify first video clip to identifies targeted incorrect defined inspector mixes up the every inspector uses Inspector incorrectly incorrect defined scores into the wrong recheck entries after a guide the inspector to
1 review video file name evaluation tool 5 names on sheet 1 the same sheet 1 5 5 Record scoreson sheet records scores evaluation tool 5 box on score sheet 3 video is viewed 5 75 correct cell.
Score sheet does not
identify which display
Project P: Presentation Inspector views Project Review score sheet to
size the operator
Inspector recommendations are Inspector does not stored in both PPT video in wrong recommendations are P: Score sheet is make sure the display
should use and/or the
incorrectly incorrect due to have access to format and PDF Determine viewing display size or wrong incorrect due to inspector mixes up standardized so every size and quality level
Identify first video clip to identifies targeted incorrect defined hyperlinks to clips format and posted on format to use (window quality level within incorrect defined the targeted display inspector uses the are position next to
1 review video file name evaluation tool 5 posted on YouTube 3 Slideshare 2 30 2 size) YouTube evaluation tool 5 size 3 same sheet 4 60 data entry fields
Score sheet does not
identify which quality
Inspector views Score sheet does not
video in wrong Project identify which display Inspector views Project level the operator Review score sheet to
Highest RPN Values represent the higher risk elements
display size or recommendations are size the operator P: Score sheet is video in wrong recommendations are should use and/or the P: Score sheet is make sure the display
wrong quality incorrect due to should use and/or the standardized so display size or wrong incorrect due to inspector mixes up standardized so every size and quality level
this process map. The rank order allows the user to as
the targeted quality
Determine viewing format level within incorrect defined inspector mixes up the every inspector uses Determine viewing quality level within incorrect defined inspector uses the are position next to
level
areas for additional controls to potential further reduce
2 to use (window size) YouTube evaluation tool 5 targeted display size 3 the same sheet 4 60 2 format to use YouTube evaluation tool 5 3 same sheet 4 60 data entry fields
RPN scores.
Inspector views Score sheet does not
video in wrong Project identify which quality Inspector does not Project
display size or recommendations are level the operator P: Score sheet is successfully recommendations are Inspector's PC not P: SIPOC defines the
wrong quality incorrect due to should use and/or the standardized so evaluate the quality incorrect due to functioning properly download speed of Additional studies may
Determine viewing format level within incorrect defined inspector mixes up the every inspector uses View the first shooting level of each incorrect defined resulting in video not author's PC as a be needed if download
2 5 targeted quality level 3 4 60 3 5 2 4 40
to use YouTube evaluation tool the same sheet condition shooting condition evaluation tool displayed properly baseline speed is a real issue.
Inspector does
not successfully Project Project
recommendations are recommendations are Inspector does not P: Presentation stored Confirmation the
evaluate the
quality level of incorrect due to YouTube does not P: YouTube videos Inspector incorrectly incorrect due to have access to in both PPT format and presentation uploaded
View the first shooting each shooting incorrect defined allow access to are set to utilize Identify first video clip identifies targeted incorrect defined hyperlinks to clips PDF format and to Slideshare has
3 condition condition evaluation tool 5 targeted video 1 public viewing option 3 15 1 to review video file name evaluation tool 5 posted on YouTube 3 posted on Slideshare 2 30 capability for hyperlinks
Inspector does
not successfully Project Inspector does not Project Inspector's PC
recommendations are Inspector's PC not P: SIPOC defines successfully recommendations are downloading P: SIPOC defines the
evaluate the
incorrect due to functioning properly the download speed evaluate the quality incorrect due to capability not fast download speed of Additional studies may
quality level of
View the first shooting each shooting incorrect defined resulting in video not of author's PC as a View the first shooting level of each incorrect defined enough resulting in author's PC as a be needed if download
3 5 2 4 40 3 5 2 3 30
condition condition evaluation tool displayed properly baseline condition shooting condition evaluation tool display issues baseline speed is a real issue.
Inspector does
not successfully Project Inspector's PC Project Media player not
evaluate the recommendations are downloading P: SIPOC defines recommendations are stopped after each
quality level of incorrect due to capability not fast the download speed Inspector does not incorrect due to shooting segment D: Inspector will be
View the first shooting each shooting incorrect defined enough resulting in of author's PC as a Stop video after first stop video after each incorrect defined due to difficulty in required to stop if No additional actions
3 condition condition evaluation tool 5 display issues 2 baseline 3 30 4 shotting condition shooting condition evaluation tool 5 controlling player 1 pssible. 4 20 needed
Project Media player not Inspector does not Project
Inspector does recommendations are stopped after each successfully recommendations are
not stop video D: Inspector will be YouTube does not P: YouTube videos
incorrect due to shooting segment due evaluate the quality incorrect due to
Stop video after first after each incorrect defined to difficulty in required to stop if View the first shooting level of each incorrect defined allow access to are set to utilize public No additional actions
4 shotting condition shooting condition evaluation tool 5 controlling player 1 pssible. 4 20 3 condition shooting condition evaluation tool 5 targeted video 1 viewing option 3 15 needed
Project Project
Inspector does recommendations are Inspector cannot view recommendations are
not stop video incorrect due to video file a 2nd time if D: Media player will incorrect due to Blank scoring sheet P: Scoring sheets will
Stop video after first after each incorrect defined needed due to media allow video files to be Inspector incorrectly incorrect defined not available to be pre-printed for any No additional actions
4 shotting condition shooting condition evaluation tool 5 player issues 1 viewed multiple times 1 5 5 Record scoreson sheet records scores evaluation tool 5 inspector when neeed 3 future inspectors 1 15 needed
Project Project Score sheet
P: Score sheet is
recommendations are recommendations are incorrectly identifies
Inspector incorrect due to Blank scoring sheet P: Scoring sheets Inspector incorrectly incorrect due to video name and/or standardized so every
incorrectly incorrect defined not available to will be pre-printed for Identify first video clip identifies targeted incorrect defined inspector mixes up inspector uses the No additional actions
5 Record scoreson sheet records scores evaluation tool 5 inspector when neeed 3 any future inspectors 1 15 1 to review video file name evaluation tool 5 the names on sheet 1 same sheet 1 5 needed
Project Project
recommendations are recommendations are
Inspector incorrectly Inspector cannot view
Inspector incorrect due to logs video quality D: Inspector to Inspector does not incorrect due to video file a 2nd time if D: Media player will
incorrectly incorrect defined scores into the wrong recheck entries after Stop video after first stop video after each incorrect defined needed due to media allow video files to be No additional actions
5 Record scoreson sheet records scores evaluation tool 5 box on score sheet 3 a video is viewed 5 75 4 shotting condition shooting condition evaluation tool 5 player issues 1 viewed multiple times 1 5 needed

Order #: Video File: Condition: Viewing Style: Score #1: Score #2: Difference:
1 Mpeg 4 – 320x240 ‘Inside-dark’ segment Full Screen Viewing - default
3 n/a
(Mpeg4
quality
Medium Quality on YouTube)
2 'Indoor-action' segment Full Screen Viewing - default
Mpeg 1/2 – 320x240 3 n/a
quality
(Mpeg1/2 Medium Quality on YouTube)
3 'Inside-dark' segment Full Screen Viewing - default
Mpeg 1/2 – 640x480 5 n/a
quality
(Mpeg1/2 High Quality on YouTube)
4 'Outside-sunny' segment Full Screen Viewing - default
WMV – 320x240 4 n/a
(WMV
quality
Medium Quality on YouTube)
5 'Outside-cloudy' segment Full Screen Viewing - default
WMV - 1280x720 3 n/a
(WMV HD
quality
Quality on YouTube)
6 'Outdoor-action' segment Standard YouTube Display -
Mpeg 4 – 640x480 (Mpeg4 High
8 n/a
viewed in High Quality
Quality on YouTube)
7 Mpeg 1/2 - 640x480 'Inside-bright' segment Standard YouTube Display -
8 n/a
(Mpeg1/2
viewed in High Quality
High Quality on YouTube)
8 Mpeg 1/2 - 640x480 'Outdoor-action' segment Standard YouTube Display -
(Mpeg1/2
8 n/a
viewed in High Quality
High Quality on YouTube)
9 WMV - 640x480 'Outside-cloudy' segment Standard YouTube Display -
7 n/a
(WMV High
viewed in High Quality
Quality on YouTube)
10 WMV - 640x480 'Colors' segment Standard YouTube Display -
8 n/a
(WMV High
viewed in High Quality
Quality on YouTube)
Order #: Video File: Condition: Viewing Style: Score #2:
1 Mpeg 4 – 320x240 3
‘Inside-dark’ segment Full Screen Viewing - default
(Mpeg4
quality
Medium Quality on YouTube)
2 3
'Indoor-action' segment Full Screen Viewing - default
Mpeg 1/2 – 320x240
quality
(Mpeg1/2 Medium Quality on YouTube)
3 4
Full Screen Viewing - default
'Inside-dark' segment
Mpeg 1/2 – 640x480
quality
(Mpeg1/2 High Quality on YouTube)
4 3
Full Screen Viewing - default
'Outside-sunny' segment
WMV – 320x240 (WMV
quality
Medium Quality on YouTube)
5 4
'Outside-cloudy' segment Full Screen Viewing - default
WMV - 1280x720 (WMV HD
quality
Quality on YouTube)
6 7
'Outdoor-action' segment Standard YouTube Display -
Mpeg 4 – 640x480 (Mpeg4 High
viewed in High Quality
Quality on YouTube)
7 Mpeg 1/2 - 640x480 8
'Inside-bright' segment Standard YouTube Display -
(Mpeg1/2
viewed in High Quality
High Quality on YouTube)
Standard YouTube Display -
8 Mpeg 1/2 - 640x480 8
'Outdoor-action' segment
(Mpeg1/2
viewed in High Quality
High Quality on YouTube)
9 WMV - 640x480 7
'Outside-cloudy' segment Standard YouTube Display -
(WMV High
viewed in High Quality
Quality on YouTube)
10 8
Standard YouTube Display -
WMV - 640x480 'Colors' segment
(WMV High
viewed in High Quality
Quality on YouTube)
Order #: Video File: Condition: Viewing Style: Score Score Difference:
1 Mpeg 4 – 320x240 ‘Inside-dark’ segment Full Screen Viewing - default
3 3 0
(Mpeg4
quality
Medium Quality on YouTube)
2 'Indoor-action' segment Full Screen Viewing - default
Mpeg 1/2 – 320x240 3 3 0
quality
(Mpeg1/2 Medium Quality on YouTube)
3 'Inside-dark' segment Full Screen Viewing - default
Mpeg 1/2 – 640x480 5 4 1
quality
(Mpeg1/2 High Quality on YouTube)
4 'Outside-sunny' segment Full Screen Viewing - default
WMV – 320x240 4 3 1
(WMV
quality
Medium Quality on YouTube)
5 'Outside-cloudy' segment Full Screen Viewing - default
WMV - 1280x720 3 4 -1
(WMV HD
quality
Quality on YouTube)
6 'Outdoor-action' segment Standard YouTube Display -
Mpeg 4 – 640x480 8 7 1
(Mpeg4 High
viewed in High Quality
Quality on YouTube)
7 Mpeg 1/2 - 640x480 'Inside-bright' segment Standard YouTube Display -
8 8 0
(Mpeg1/2
viewed in High Quality
High Quality on YouTube)
8 Mpeg 1/2 - 640x480 'Outdoor-action' segment Standard YouTube Display -
8 8 0
(Mpeg1/2
viewed in High Quality
High Quality on YouTube)
9 WMV - 640x480 'Outside-cloudy' segment Standard YouTube Display -
7 7 0
(WMV High
viewed in High Quality
Quality on YouTube)
10 WMV - 640x480 'Colors' segment Standard YouTube Display -
8 8 0
(WMV High
viewed in High Quality
Quality on YouTube)
Correlation Value = 0.96
Value is > 0.90 requirement
Measurement system is acceptable for this project

'Default' YouTube View Quality Setting - Full Screen Viewing
Medium High HD Medium High HD Medium High HD Medium High HD
Video Quality Scores - Internet Site: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI Range: Std Dev:
Condition 1 4 4 4 4 4 5 4 4 4 n/a n/a n/a 1 0.3
Condition 2 4 4 4 4 4 5 4 4 3 n/a n/a n/a 2 0.5
Condition 3 4 4 4 4 4 4 4 4 3 n/a n/a n/a 1 0.3
Condition 4 3 4 4 4 5 5 4 4 4 n/a n/a n/a 2 0.6
Condition 5 3 4 3 3 3 4 3 3 4 n/a n/a n/a 1 0.5
Condition 6 4 4 4 4 4 4 4 4 4 n/a n/a n/a 0 0.0
Condition 7 4 4 4 4 4 4 4 4 4 n/a n/a n/a 0 0.0
Condition 8 2 3 3 2 3 3 3 3 3 n/a n/a n/a 1 0.4
Average: 3.5 3.9 3.8 3.6 3.9 4.3 3.8 3.8 3.6 #DIV/0! #DIV/0! #DIV/0!
Std Dev: 0.8 0.4 0.5 0.7 0.6 0.7 0.5 0.5 0.5 #DIV/0! #DIV/0! #DIV/0!
Range: 2.0 1.0 1.0 2.0 2.0 2.0 1.0 1.0 1.0 Err:502 Err:502 Err:502
'View in High Quality' YouTube View Quality Setting - Full Screen Viewing
Medium High HD Medium High HD Medium High HD Medium High HD
Video Quality Scores - Internet Site: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI Range: Std Dev:
Condition 1 4 6 5 4 6 5 4 6 5 n/a n/a n/a 2 0.9
Condition 2 4 7 6 4 7 6 4 7 6 n/a n/a n/a 3 1.3
Condition 3 4 7 6 4 7 6 4 7 6 n/a n/a n/a 3 1.3
Condition 4 3 6 6 4 7 6 4 7 6 n/a n/a n/a 4 1.4
Condition 5 3 7 6 3 7 6 3 7 6 n/a n/a n/a 4 1.8
Condition 6 4 7 6 4 7 6 4 7 6 n/a n/a n/a 3 1.3
Condition 7 4 7 6 4 7 6 4 7 6 n/a n/a n/a 3 1.3
Condition 8 2 5 5 2 6 5 3 5 6 n/a n/a n/a 4 1.6
Average: 3.5 6.5 5.8 3.6 6.8 5.8 3.8 6.6 5.9 #DIV/0! #DIV/0! #DIV/0!
Std Dev: 0.8 0.8 0.5 0.7 0.5 0.5 0.5 0.7 0.4 #DIV/0! #DIV/0! #DIV/0!
Range: 2.0 2.0 1.0 2.0 1.0 1.0 1.0 2.0 1.0 Err:502 Err:502 Err:502
'View in High Quality' YouTube View Quality Setting - Standard Window Size
Medium High HD Medium High HD Medium High HD Medium High HD
Video Quality Scores - Internet Site: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI Range: Std Dev:
Condition 1 6 8 7 5 8 8 5 6 7 n/a n/a n/a 3 1.2
Condition 2 6 7 7 5 8 7 4 7 7 n/a n/a n/a 4 1.2
Condition 3 5 8 7 5 8 7 5 7 7 n/a n/a n/a 3 1.2
Condition 4 5 8 7 5 8 7 5 7 7 n/a n/a n/a 3 1.2
Condition 5 4 8 7 4 8 7 4 7 7 n/a n/a n/a 4 1.7
Condition 6 4 8 7 5 8 7 4 7 7 n/a n/a n/a 4 1.6
Condition 7 5 9 7 5 8 7 5 8 7 n/a n/a n/a 4 1.5
Condition 8 4 8 7 5 8 7 4 7 8 n/a n/a n/a 4 1.7
Average: 4.9 8.0 7.0 4.9 8.0 7.1 4.5 7.0 7.1 #DIV/0! #DIV/0! #DIV/0!
Std Dev: 0.8 0.5 0.0 0.4 0.0 0.4 0.5 0.5 0.4 #DIV/0! #DIV/0! #DIV/0!
Range: 2.0 2.0 0.0 1.0 0.0 1.0 1.0 2.0 1.0 Err:502 Err:502 Err:502
Videos viewed on Desktop using Windows Media Player - Full Screen Viewing
Medium High HD Medium High HD Medium High HD Medium High HD
Video Quality Scores - Desktop: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI Range: Std Dev:
Condition 1 3 4 4 5 7 8 5 6 7 5 7 7 5 1.6
Condition 2 3 4 4 5 7 8 5 7 7 5 7 7 5 1.6
Condition 3 2 3 4 6 7 8 5 7 7 5 7 8 6 2.0
Condition 4 3 4 4 5 7 8 5 7 8 4 8 7 5 1.9
Condition 5 3 4 4 4 6 7 4 6 7 4 7 7 4 1.5
Condition 6 3 4 4 5 7 8 5 7 7 5 7 7 5 1.6
Condition 7 3 4 4 5 7 8 5 7 7 6 7 7 5 1.6
Condition 8 2 3 4 4 7 7 4 5 7 3 6 6 5 1.7
Average: 2.8 3.8 4.0 4.9 6.9 7.8 4.8 6.5 7.1 4.6 7 7
Std Dev: 0.5 0.5 0.0 0.6 0.4 0.5 0.5 0.8 0.4 0.9 0.53 0.53
Range: 1 1 0 2 1 1 1 2 1 3 2 2

'Default' YouTube View Quality Setting - Full Screen Viewing
Medium High HD Medium High HD Medium High HD
Mpeg 4 - 320x240 Mpeg 4 - 640x480 Mpeg 4 - 1290x720 Mpeg 1/2 - 320x240 Mpeg 1/2 - 640x480 Mpeg 1/2 - 1288x720 WMV - 320x240 WMV - 640x480 WMV - 1280x720
Condition 1 Outside - Sunny 4 4 4 4 4 5 4 4 4
Condition 2 Outside - Cloudy 4 4 4 4 4 5 4 4 3
Condition 3 Inside - Bright 4 4 4 4 4 4 4 4 3
Condition 4 Inside - Dark 3 4 4 4 5 5 4 4 4
Condition 5 Indoor - Action 3 4 3 3 3 4 3 3 4
Condition 6 Outdoor - Action 4 4 4 4 4 4 4 4 4
Condition 7 Colors 4 4 4 4 4 4 4 4 4
Condition 8 Text 2 3 3 2 3 3 3 3 3
'View in High Quality' YouTube View Quality Setting - Full Screen Viewing
Medium High HD Medium High HD Medium High HD
Mpeg 4 - 320x240 Mpeg 4 - 640x480 Mpeg 4 - 1290x720 Mpeg 1/2 - 320x240 Mpeg 1/2 - 640x480 Mpeg 1/2 - 1288x720 WMV - 320x240 WMV - 640x480 WMV - 1280x720
Condition 1 Outside - Sunny 4 6 5 4 6 5 4 6 5
Condition 2 Outside - Cloudy 4 7 6 4 7 6 4 7 6
Condition 3 Inside - Bright 4 7 6 4 7 6 4 7 6
Condition 4 Inside - Dark 3 6 6 4 7 6 4 7 6
Condition 5 Indoor - Action 3 7 6 3 7 6 3 7 6
Condition 6 Outdoor - Action 4 7 6 4 7 6 4 7 6
Condition 7 Colors 4 7 6 4 7 6 4 7 6
Condition 8 Text 2 5 5 2 6 5 3 5 6
'View in High Quality' YouTube View Quality Setting - Standard Window Size
Medium High HD Medium High HD Medium High HD
Mpeg 4 - 320x240 Mpeg 4 - 640x480 Mpeg 4 - 1290x720 Mpeg 1/2 - 320x240 Mpeg 1/2 - 640x480 Mpeg 1/2 - 1288x720 WMV - 320x240 WMV - 640x480 WMV - 1280x720
Condition 1 Outside - Sunny 6 8 7 5 8 8 5 6 7
Condition 2 Outside - Cloudy 6 7 7 5 8 7 4 7 7
Condition 3 Inside - Bright 5 8 7 5 8 7 5 7 7
Condition 4 Inside - Dark 5 8 7 5 8 7 5 7 7
Condition 5 Indoor - Action 4 8 7 4 8 7 4 7 7
Condition 6 Outdoor - Action 4 8 7 5 8 7 4 7 7
Condition 7 Colors 5 9 7 5 8 7 5 8 7
Condition 8 Text 4 8 7 5 8 7 4 7 8
Videos viewed on Desktop using Windows Media Player - Full Screen Viewing
Medium High HD Medium High HD Medium High HD
Mpeg 4 - 320x240 Mpeg 4 - 640x480 Mpeg 4 - 1290x720 Mpeg 1/2 - 320x240 Mpeg 1/2 - 640x480 Mpeg 1/2 - 1288x720 WMV - 320x240 WMV - 640x480 WMV - 1280x720
Condition 1 Outside - Sunny 3 4 4 5 7 8 5 6 7
Condition 2 Outside - Cloudy 3 4 4 5 7 8 5 7 7
Condition 3 Inside - Bright 2 3 4 6 7 8 5 7 7
Condition 4 Inside - Dark 3 4 4 5 7 8 5 7 8
Condition 5 Indoor - Action 3 4 4 4 6 7 4 6 7
Condition 6 Outdoor - Action 3 4 4 5 7 8 5 7 7
Condition 7 Colors 3 4 4 5 7 8 5 7 7
Condition 8 Text 2 3 4 4 7 7 4 5 7
Condition 7 - Colors: Condition 8 - Text:
Full Screen - Full Screen - Std Window - Full Screen - Std Window -
'Default' YouTube YouTube 'High YouTube 'High Full Screen - 'Default' YouTube 'High YouTube 'High
Resolution Resolution' Resolution' YouTube Resolution Resolution' Resolution'
Mpeg 1/2 - 640x480 4 7 8 Mpeg 1/2 - 640x480 3 6 8
Mpeg 1/2 - 1280x720 4 6 7 Mpeg 1/2 - 1280x720 3 5 7
WMV - 640x 480 4 7 8 WMV - 640x 480 3 5 7
WMV - 1280x720 4 6 7 WMV - 1280x720 3 6 8
Mpeg 4 - 640x480 4 7 9 Mpeg 4 - 640x480 2 5 8
Mpeg 4 - 1290x720 4 6 7 Mpeg 4 - 1290x720 3 5 7

ANOG Analysis:
Format: Size: Viewing Mode: Average Scores:
Mpeg 4 640x480 Std Window - high quality 8.0
Mpeg 1/2 640x480 Std Window - high quality 8.0
Mpeg 1/2 1280x720 Std Window - high quality 7.1
WMV 1280x720 Std Window - high quality 7.1
Mpeg 4 1280x720 Std Window - high quality 7.0
WMV 640x480 Std Window - high quality 7.0
Mpeg 1/2 640x480 Full Screen - high quality 6.8
WMV 640x480 Full Screen - high quality 6.6
Mpeg 4 640x480 Full Screen - high quality 6.5
ANOG is a color-coded
WMV 1280x720 Full Screen - high quality 5.9
Mpeg 4 1280x720 Full Screen - high quality 5.8 perspective of ranked
Mpeg 1/2 1280x720 Full Screen - high quality 5.8 scores - user looks for
Mpeg 4 320x240 Std Window - high quality 4.9 color patterns or trends
Mpeg 1/2 320x240 Std Window - high quality 4.9
in each column
WMV 320x240 Std Window - high quality 4.5
Mpeg 1/2 1280x720 Full Screen - def quality 4.3
Mpeg 4 640x480 Full Screen - def quality 3.9
Mpeg 1/2 640x480 Full Screen - def quality 3.9
Mpeg 4 1280x720 Full Screen - def quality 3.8
WMV 320x240 Full Screen - def quality 3.8
WMV 640x480 Full Screen - def quality 3.8
WMV 320x240 Full Screen - high quality 3.8
Mpeg 1/2 320x240 Full Screen - def quality 3.6
WMV 1280x720 Full Screen - def quality 3.6
Mpeg 1/2 320x240 Full Screen - high quality 3.6
Mpeg 4 320x240 Full Screen - def quality 3.5
Mpeg 4 320x240 Full Screen - high quality 3.5
Note: Average scores calculated over all 8 shooting conditions

Full Screen Viewing - YouTube 'Default\" Resolution Full Screen Viewing - YouTube 'High Resolution' Selected
Mpeg 4 - 320x240 Mpeg 4 - 320x240
10 10
Mpeg 4 - 640x480 WMV - 1280x720 Mpeg 4 - 640x480 WMV - 1280x720
Outside - Sunny Outside - Sunny
8 8
Outside - Cloudy Outside - Cloudy
6 6
Inside - Bright Inside - Bright
4 4
Inside - Dark Inside - Dark
Mpeg 4 - 1290x720 WMV - 640x480
2 Mpeg 4 - 1290x720 WMV - 640x480
2
Indoor - Action Indoor - Action
0 0
Outdoor - Action Outdoor - Action
Colors Colors
Text Text
Mpeg 1/2 - 320x240 WMV - 320x240 Mpeg 1/2 - 320x240 WMV - 320x240
Mpeg 1/2 - 640x480 1/2 - 1288x720
Mpeg Mpeg 1/2 - 640x480 1/2 - 1288x720
Mpeg
Std Display Window - YouTube 'High Resolution' Selected Condition 7 -Colors
Mpeg 4 - 320x240 Mpeg 1/2 - 640x480
10 10
Mpeg 4 - 640x480 WMV - 1280x720
Outside - Sunny
8 8
Outside - Cloudy Mpeg 1/2 - 1280x720 Mpeg 4 - 1290x720
6 6
Inside - Bright Full Screen - 'Default'
4 4
YouTube Resolution
Inside - Dark
Mpeg 4 - 1290x720 WMV - 640x480
2 2
Full Screen - YouTube 'High
Indoor - Action
0
0 Resolution'
Outdoor - Action
Std Window - YouTube 'High
Colors
Resolution'
Text
WMV - 640x 480 Mpeg 4 - 640x480
Mpeg 1/2 - 320x240 WMV - 320x240
Mpeg 1/2 - 640x480 1/2 - 1288x720
Mpeg WMV - 1280x720
Condition 8 - Text Overlay
Mpeg 1/2 - 640x480
10
8
Mpeg 1/2 - 1280x720 Mpeg 4 - 1290x720
6 Full Screen - 'Default'
4 YouTube Resolution
2 Full Screen - YouTube 'High
0 Resolution'
Std Window - YouTube 'High
Resolution'
WMV - 640x 480 Mpeg 4 - 640x480
WMV - 1280x720

Signal-to-Noise Rank Orders: Signal-to-Noise Rank Orders: Signal-to-Noise Rank Orders:
Evaluation Condition #1: Evaluation Condition #2: Evaluation Condition #3:
Viewing Mode: Full Screen Viewing Mode: Full Screen Viewing Mode: Standard YouTube window size
Quality Level: YouTube Default quality mode Quality Level: YouTube High Quality mode Quality Level: YouTube High Quality mode
Format: Size: S/N Ratio: Rank: Format: Size: S/N Ratio: Rank: Format: Size: S/N Ratio: Rank:
Mpeg 1/2 1280x720 -15.3 1 Mpeg 1/2 640x480 -10.3 1 Mpeg 1/2 640x480 -6.0 1
Mpeg 4 640x480 -15.8 2 WMV 640x480 -10.7 2 Mpeg 4 640x480 -6.3 2
Mpeg 1/2 640x480 -15.8 2 Mpeg 4 640x480 -11.1 3 Mpeg 1/2 1280x720 -9.2 3
Mpeg 4 1280x720 -15.9 4 WMV 1280x720 -12.3 4 WMV 1280x720 -9.2 3
WMV 320x240 -15.9 4 Mpeg 4 1280x720 -12.6 5 Mpeg 4 1280x720 -9.5 5
WMV 640x480 -15.9 4 Mpeg 1/2 1280x720 -12.6 5 WMV 640x480 -9.7 6
Mpeg 1/2 320x240 -16.1 7 WMV 320x240 -15.9 7 Mpeg 1/2 320x240 -14.2 7
WMV 1280x720 -16.1 7 Mpeg 1/2 320x240 -16.1 8 Mpeg 4 320x240 -14.3 8
Mpeg 4 320x240 -16.3 9 Mpeg 4 320x240 -16.3 9 WMV 320x240 -14.8 9

Evaluation Data:
Medium High HD Medium High HD Medium High HD Medium High HD
Format: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI
Display Size: 320x240 640x480 1290x720 320x240 640x480 1288x720 320x240 640x480 1280x720 320x240 640x480 1290x720
Video Bit Rate: 300 kbps 3800 kbps 3800 kbps 400 kbps 4000 kbps 6000 kbps 400 kbps 1943 kbps 5000 kbps 90% 90% 90%
Frames per Second: 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 29.97 fps 59.94 fps
Audio Format: Mpeg Layer 4
Mpeg Layer 4
Mpeg Layer 4
Mpeg Layer 2
Mpeg Layer 2
Mpeg Layer 2 WMA WMA WMA ?? ?? ??
Audio Bit Rate: 128 kbps 128 kbps 128 kbps 224 kbps 224 kbps 224 kbps 16 bit 16 bit 16 bit ?? ?? ??
Frequency: 48 kHz 48 kHz 48 kHz 44.1 kHz 44.1 kHz 48 kHz 48 kHz 48 kHz 48 kHz 48 kHz 48 kHz 48 kHz
Not Not Not
Video Compatibility to Internet Site: compatible compatible compatible
Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible
Not Not Not
Video Compatibility to Desktop Player: compatible compatible compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible Compatible
Video Aspect Ratio: 4:3 4:3 Wide 4:3 4:3 Wide 4:3 4:3 Wide 4:3 4:3 Wide
Length of Video Clip: 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec 160 sec
Rendered Video File Size: 7.4 MB 67.3 MB 76.8 MB 65.6 MB 76.2 MB 124 MB 7.85 MB 43 MB 101.2 MB 84.2 MB 246.9 MB 680.7 MB
Est Time to Render: 5 min 10 min 15 min 5 min 7 min 10 min 5 min 10 min 15 min 2 min 5 min 10 min
Input Video Format (used in Pinnacle 11): Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2 Mpeg 2
Weighted Scores: Data Input Sheet - Individual Scores for each Video Format
320x240 640x480 1280x720 320x240 640x480 1280x720 320x240 640x480 1280x720 320x240 640x480 1280x720
Assigned
Decision Factors: Weights: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI
Video File Size 3 10 7 6 7 6 4 10 8 5 5 3 1
Rendering Speed 2 8 5 2 8 6 4 8 5 2 10 8 4
Video format compatibility to Internet site 9 10 10 10 10 10 10 10 10 10 0 0 0
Video format compatibility to PC desktop 5 3 3 3 10 10 10 10 10 10 10 10 10
Video Aspect Ratio Compatibility 3 10 10 7 10 10 7 10 10 7 10 10 7
Ease of upload to Internet site 2 8 8 8 8 8 8 8 8 8 8 8 8
Video Quality - Desktop 8 7 9 10 7 9 10 7 9 10 7 9 10
Video Quality - Internet Site 8 5 8 7 5 8 8 5 7 8 0 0 0
40
Weighted Score Calculations for each Video Format
Medium High HD Medium High HD Medium High HD Medium High HD
Decision Factors: Mpeg 4 Mpeg 4 Mpeg 4 Mpeg 1/2 Mpeg 1/2 Mpeg 1/2 WMV WMV WMV AVI AVI AVI
Video File Size 3 30 21 18 21 18 12 30 24 15 15 9 3
Rendering Speed 2 16 10 4 16 12 8 16 10 4 20 16 8
Video format compatibility to Internet site 9 90 90 90 90 90 90 90 90 90 0 0 0
Video format compatibility to PC desktop 5 15 15 15 50 50 50 50 50 50 50 50 50
Video Aspect Ratio Compatibility 3 30 30 21 30 30 21 30 30 21 30 30 21
Ease of upload to Internet site 2 16 16 16 16 16 16 16 16 16 16 16 16
Video Quality - Desktop 8 56 72 80 56 72 80 56 72 80 56 72 80
Video Quality - Internet Site 8 40 64 56 40 64 64 40 56 64 0 0 0
293 318 300 319 352 341 328 348 340 187 193 178
Scoring Total:
Rank Order: 9 7 8 6 1 3 5 2 4 10 11 12

Implementation Phase:
Project Recommendations:
Project results in the following recommendations for future use:
1. Utilize MPEG1 video format
2. Utilize the 640x480 size for rendering
3. View all videos on YouTube in 'High Quality' mode for best results
4. For highest quality, view videos in YouTube in 'Default' window size
5. YouTube videos can also be viewed in Full Screen as well with acceptable results
Confirmation:
A new video was rendered in Pinnacle Studio utilizing the recommendations listed above
The new video was posted to YouTube and the quality level was scored.
Results: Quality level from new video confirms expected results.
http://www.youtube.com/watch?v=yHpDyapRQmc
YouTube Link:
 New video rendered using the Mpeg 1 format and the 640x480 display size –
video posted to YouTube for confirmation of quality level
 YouTube Link to Confirmation Video:
 http://www.youtube.com/watch?v=yHpDyapRQmc
Evaluation Condition #1 Evaluation Condition #2 Evaluation Condition #3
Viewed in YouTube ‘Full Screen’ Viewed in YouTube ‘Full Screen’ Viewed in YouTube ‘Default
size in ‘Default Quality’ mode size in ‘High Quality’ mode Window’ size in ‘High Quality’
mode
Quality Score: 5 Quality Score: 7 Quality Score: 8
Score confirms expected quality Score confirms expected quality Score confirms expected quality
level for this condition level for this condition level for this condition
Scoring results from Confirmation Profile match expected quality level for each
viewing mode – Ready to document findings and conclusions

Control Plan:
Objective: Control plan documents how to \"lock in\" gains realized from the project recommendations
Strategy:
1. Standard approach is to target documentation report and other initiatives such as training
2. The control plan for this project incluces the structured reports generated - DMAIC report and presentation
3. Publish results to Slideshare for further discussion with readers
4. Use this project as a building block for additional studies using the same tools
5. Document results and request critical feeback from readers
Posting Link:
1. Presentation is posted at Slideshare.com under username MJPINDY
2. Link is attached: http://www.slideshare.net/mjpindy/you-tube-video-quality-characterization-study-presentation