One fine body…
- Greater Omaha Area, United States
- Work Product Operations Manager
- Industry Technology / Software / Internet
- About Using data driven analysis, I partner with our dev teams (eng, product, design, web dev) to ensure member feedback gets baked into a subset of LinkedIn products during the entire product lifecycle. This includes: --bringing member insights to the table during ideation stages (design review) based on precedent of previous product launches. --use SQL and other CRM reporting tools to analyze member feedback during small, incremental ramps in order to catch issues early, as well as flesh out top pain points for mature products. --create scalable internal training content that educates our customer support teams on our products. This includes videos, FAQ’s, etc. --write external Help Cont...
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