Commitment to Excellence<br />Email to win, meeting magic & office effectiveness potpourri<br />
Commitment to Excellence<br />
Objectives<br />Smarter email habits<br />Post-meeting follow-up<br />Office tips odds & ends<br />
Email to win<br />Save time, make friends, laugh more<br />
Email to win<br />How many emails do you get every day?<br />
Email to win<br />Email = Respect<br />
Email to win<br />Email = Time<br />
Email to win<br />Email = Love<br />
Checking email<br />Email is our lifeblood<br />Don’t miss events/responsibilities/projects<br />Respect others’ work<br />
Reading email<br />
Most important first!<br />Time-sensitive<br />Pic, Mike, Blakely<br />Your manager<br />
Team next<br />Team members<br />Projects you’re working on<br />Partners<br />
Lists last<br />Mass emails<br />Daily updates<br />Fun stuff<br />
Response time<br />Most important – ASAP<br />Team – half-day max<br />Lists – time-permitting<br />
Target your emails<br />1 email = 1 idea<br />
When to include people on email<br />Directly involved?<br />Valuable POV?<br />Will they be annoyed if NOT included?<br /...
Writing email<br />Brevity is the soul of wit<br />
Writing email<br />One-liners are beautiful<br />
The Rule of 5 BlackBerry Screens<br />Any longer, make it a call<br />
Format to read<br />Bullet<br />Bold<br />Short grafs – 4 lines max<br />
Your subject line should say it all<br />FWD: re: re: RE: pd8293 stuff<br />OR<br />Matt: EchoDitto agreement for review –...
Respect = cleaning it up<br />10 seconds makes life easier<br />
Take things offline<br />Passions rising<br />Overly complex<br />Not getting anywhere<br />Making somebody look bad<br />
Matt’s Go-To Email Tips<br />Mow through<br />Batches don’t work<br />Name in subject gets a response<br />
Meeting magic<br />The art of the follow-up<br />
We’ve covered meetings<br />Target, objectives, agenda<br />Resulting in<br />Shorter meetings<br />More productive meetin...
Room for improvement<br />Set-up & follow-through<br />Resulting in<br />Smarter scheduling<br />Better post-meeting resul...
Set up meetings smarter<br />Check the calendar – and keep your calendar updated<br />Get your own dial-in<br />FreeConfer...
It’s all about the follow-through<br />Turn ideas into results<br />
At the end of the meeting<br />State deliverables<br />State timeline<br />Send notes<br />Schedule due dates<br />
Run the meeting, own results<br />1 owner<br />Rally results<br />Educate staff<br />
Great developers ship<br />
Office effectiveness potpourri<br />A grabbag of workplace delight!<br />
Too busy to remember it all<br />
Documents: Name it smart<br />agreement.doc<br />or<br />DRAFT 350-ACE partnership agreement 11510 - EA.doc<br />
Documents: Name it smart<br />Always a draft<br />All organizations listed<br />Clear title<br />Date<br />Time, if revise...
Documents: 1 page or bust<br />“If I had more time, I would’ve made it shorter”<br />
Format to read<br />Bullet<br />Bold<br />Short grafs – 4 lines max<br />
Managing up<br /><ul><li>Get out in front
Send unsolicited updates
Set meetings
Send follow-up
Friendly reminders</li></li></ul><li>Bulletproof yourself<br />Pre-emptive strike – of information<br />
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Staff Meeting 011910 Commitment To Excellence

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Staff Meeting 011910 Commitment To Excellence

  1. 1. Commitment to Excellence<br />Email to win, meeting magic & office effectiveness potpourri<br />
  2. 2. Commitment to Excellence<br />
  3. 3. Objectives<br />Smarter email habits<br />Post-meeting follow-up<br />Office tips odds & ends<br />
  4. 4. Email to win<br />Save time, make friends, laugh more<br />
  5. 5. Email to win<br />How many emails do you get every day?<br />
  6. 6. Email to win<br />Email = Respect<br />
  7. 7. Email to win<br />Email = Time<br />
  8. 8. Email to win<br />Email = Love<br />
  9. 9. Checking email<br />Email is our lifeblood<br />Don’t miss events/responsibilities/projects<br />Respect others’ work<br />
  10. 10. Reading email<br />
  11. 11. Most important first!<br />Time-sensitive<br />Pic, Mike, Blakely<br />Your manager<br />
  12. 12. Team next<br />Team members<br />Projects you’re working on<br />Partners<br />
  13. 13. Lists last<br />Mass emails<br />Daily updates<br />Fun stuff<br />
  14. 14. Response time<br />Most important – ASAP<br />Team – half-day max<br />Lists – time-permitting<br />
  15. 15. Target your emails<br />1 email = 1 idea<br />
  16. 16. When to include people on email<br />Directly involved?<br />Valuable POV?<br />Will they be annoyed if NOT included?<br />When in doubt: include<br />
  17. 17. Writing email<br />Brevity is the soul of wit<br />
  18. 18. Writing email<br />One-liners are beautiful<br />
  19. 19. The Rule of 5 BlackBerry Screens<br />Any longer, make it a call<br />
  20. 20. Format to read<br />Bullet<br />Bold<br />Short grafs – 4 lines max<br />
  21. 21. Your subject line should say it all<br />FWD: re: re: RE: pd8293 stuff<br />OR<br />Matt: EchoDitto agreement for review – due today<br />
  22. 22. Respect = cleaning it up<br />10 seconds makes life easier<br />
  23. 23. Take things offline<br />Passions rising<br />Overly complex<br />Not getting anywhere<br />Making somebody look bad<br />
  24. 24. Matt’s Go-To Email Tips<br />Mow through<br />Batches don’t work<br />Name in subject gets a response<br />
  25. 25. Meeting magic<br />The art of the follow-up<br />
  26. 26. We’ve covered meetings<br />Target, objectives, agenda<br />Resulting in<br />Shorter meetings<br />More productive meetings<br />Better ideas<br />
  27. 27. Room for improvement<br />Set-up & follow-through<br />Resulting in<br />Smarter scheduling<br />Better post-meeting results<br />Finishing faster<br />
  28. 28. Set up meetings smarter<br />Check the calendar – and keep your calendar updated<br />Get your own dial-in<br />FreeConferenceCall.com<br />Include more in invite<br />Dial-in info<br />Agenda<br />
  29. 29. It’s all about the follow-through<br />Turn ideas into results<br />
  30. 30. At the end of the meeting<br />State deliverables<br />State timeline<br />Send notes<br />Schedule due dates<br />
  31. 31. Run the meeting, own results<br />1 owner<br />Rally results<br />Educate staff<br />
  32. 32. Great developers ship<br />
  33. 33. Office effectiveness potpourri<br />A grabbag of workplace delight!<br />
  34. 34. Too busy to remember it all<br />
  35. 35. Documents: Name it smart<br />agreement.doc<br />or<br />DRAFT 350-ACE partnership agreement 11510 - EA.doc<br />
  36. 36. Documents: Name it smart<br />Always a draft<br />All organizations listed<br />Clear title<br />Date<br />Time, if revised that day<br />Initials of last editor<br />
  37. 37. Documents: 1 page or bust<br />“If I had more time, I would’ve made it shorter”<br />
  38. 38. Format to read<br />Bullet<br />Bold<br />Short grafs – 4 lines max<br />
  39. 39. Managing up<br /><ul><li>Get out in front
  40. 40. Send unsolicited updates
  41. 41. Set meetings
  42. 42. Send follow-up
  43. 43. Friendly reminders</li></li></ul><li>Bulletproof yourself<br />Pre-emptive strike – of information<br />
  44. 44. Start new conversations<br /><ul><li>Show successes
  45. 45. Ask for help when stuck</li></li></ul><li>Make life easier<br />They will notice!<br />
  46. 46. Matt Stewart<br />@mjfstewart<br />
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