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Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
Social media and superstorm sandy
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Social media and superstorm sandy

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  • 1. Social Media and Superstorm Sandy 2012 LESSONS LEARNED
  • 2. LESSON 1 Residents will use social media to ask for emergency assistancehttp://bit.ly/Sandy911
  • 3. LESSON 2 Cell tower access, smart phones and mobile friendly solutions empower mobile user’s resilience
  • 4. LESSON 3 Spontaneous volunteers will show up and organize without you
  • 5. LESSON 4 Pinterest and Instagram became new communication tools
  • 6. LESSON 5 Photo verification and rumor control required photo forensics
  • 7. LESSON 6 Crisis mapping and crowd sourcing provided timely information
  • 8. Next Steps1. NDPTC Training “Social Media for Natural Disaster Response and Recovery (PER- 300)”scheduled for March2. Complete a SWOT analysis of EOC social media monitoring capabilities and gaps with a multi-departmental team3. Develop a strategy document and SOPs for message handling that arrive via social media4. Expand a trusted agent monitoring team to support the hotline room
  • 9. Phone: (714) 765-6955Mary Jo Flynn Email: maryjflynn@anaheim.net Twitter: @AnaheimCERTEmergencyManagement AssistantDirector Facebook: Anaheim CERT, Anaheim RACES Pinterest: Anaheim CERT YouTube: Anaheim RACES

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