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CERT and Social Media

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Presentation to the Community Emergency Response Team (CERT) volunteers for the City of Newport Beach State of CERT program on Friday, January 31, 2014. Presentation covers how volunteers can prepare …

Presentation to the Community Emergency Response Team (CERT) volunteers for the City of Newport Beach State of CERT program on Friday, January 31, 2014. Presentation covers how volunteers can prepare in advance of disaster to incorporate social media into regular volunteer work, as well as how to utilize social media as a volunteer to assist their agency with communication to the public and filtering information from the public as useful situation status information.

Published in: Social Media, Business, Technology

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  • 1. CERT and Social Media Newport Beach State of CERT 2014 @MaryJoFly #NBCERTSOC
  • 2. Where does social media fit in CERT?
  • 3. Engagement Spectrum IGNORE OBSERVE SHOUT DIALOGUE
  • 4. Learn the technology
  • 5. Read! Study! Share!
  • 6. Build your network
  • 7. Develop your team
  • 8. Let family and friends know you are safe
  • 9. Communicate your location
  • 10. Share what you know – SAFELY!
  • 11. Amplify your agency’s message
  • 12. Amplify volunteer and donation information
  • 13. Understand the grieving process
  • 14. Archive and after action reports
  • 15. Mary Jo Flynn Emergency Management Assistant Director Anaheim Fire & Rescue Department (714) 765-6955 maryjflynn@anaheim.net @MaryJoFly @AnaheimCERT About.me/mflynn