The UK e-Retail Association
Justin Opie, Managing Director, IMRG

IMRG Hot Retail Trends
2014

www.imrg.org

@imrgupdate

...
The UK e-Retail Association

Introduction and Overview
Who are IMRG?
Last Christmas online
2013 Review
Hot Retail Trends 2...
The UK e-Retail Association
Who are

IMRG

?
Best practice

Connect

Voice of
e-retail

Data

Index

Tracks e-retail and m...
The UK e-Retail Association

2013

December

£11.1bn
Spent online in
December 2013

18%
YOY

10%
www.imrg.org

61.8% growt...
The UK e-Retail Association

2013
Twice

December

as much spent
via mobile
devices in
December 2013

5.7%
www.imrg.org

@...
The UK e-Retail Association

Sector Split Highlights
December 2013

No one sector
driving growth
of industry

Electrical s...
The UK e-Retail Association

2013

Driven by click
& collect

Review

Growth

16%
YOY

accelerated for the first
time sinc...
The UK e-Retail Association

2013

m-Retail

Growth in
sales via

186%

Sales

138%

v

Annual growth
recorded
during 2013...
The UK e-Retail Association

2013

Growth
rates

16%
e-retail conversion up (4.5%)
m-retail conversion up
(3.1%)

25%
www....
The UK e-Retail Association

2014

Hot Retail Trends

m-Retail
growth
Increase sales
of mobile
devices
Payments
Via mobile...
The UK e-Retail Association

2014

Hot Retail Trends

Connected
consumer
innovations &
technology

Personalisation
Richer,...
The UK e-Retail Association

Any
Questions?
www.imrg.org

@imrgupdate

IMRG e-Commerce Network

+44 (0)203 696 0980
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Imrg

  1. 1. The UK e-Retail Association Justin Opie, Managing Director, IMRG IMRG Hot Retail Trends 2014 www.imrg.org @imrgupdate http://www.linkedin.com/company/imrg +44 (0)203 696 0980
  2. 2. The UK e-Retail Association Introduction and Overview Who are IMRG? Last Christmas online 2013 Review Hot Retail Trends 2014 www.imrg.org @imrgupdate IMRG e-Commerce Network +44 (0)203 696 0980
  3. 3. The UK e-Retail Association Who are IMRG ? Best practice Connect Voice of e-retail Data Index Tracks e-retail and mretail sales from our membership of retailers. www.imrg.org Set & maintain robust e-retail standards @imrgupdate Conversion rates Basket sizes Range of categories IMRG e-Commerce Network +44 (0)203 696 0980
  4. 4. The UK e-Retail Association 2013 December £11.1bn Spent online in December 2013 18% YOY 10% www.imrg.org 61.8% growth in click & collect on the same period last year. up on @imrgupdate E-retail now accounts for 31.8% of their overall sales. IMRG e-Commerce Network +44 (0)203 696 0980
  5. 5. The UK e-Retail Association 2013 Twice December as much spent via mobile devices in December 2013 5.7% www.imrg.org @imrgupdate Total spend on mobile over Christmas £1.45bn £3bn of total retail sales now via mobile device IMRG e-Commerce Network +44 (0)203 696 0980
  6. 6. The UK e-Retail Association Sector Split Highlights December 2013 No one sector driving growth of industry Electrical sales in recovery 18% growth in December YOY Driven by popularity in mobile devices www.imrg.org @imrgupdate 17% YOY growth In particular Accessories & Lingerie IMRG e-Commerce Network +44 (0)203 696 0980
  7. 7. The UK e-Retail Association 2013 Driven by click & collect Review Growth 16% YOY accelerated for the first time since 21% of total retail sales from eretail www.imrg.org 2010 £91 @imrgupdate and Mobile bn online IMRG e-Commerce Network +44 (0)203 696 0980
  8. 8. The UK e-Retail Association 2013 m-Retail Growth in sales via 186% Sales 138% v Annual growth recorded during 2013 80% www.imrg.org 131% 292% Annual growth recorded during 2012 Smartphone Tablet of mobile sales via tablet devices in 2013 @imrgupdate IMRG e-Commerce Network +44 (0)203 696 0980
  9. 9. The UK e-Retail Association 2013 Growth rates 16% e-retail conversion up (4.5%) m-retail conversion up (3.1%) 25% www.imrg.org of multichannel sales come via click/reserve & collect @imrgupdate 17% Multichannel Pure-play ABV £78 in 2013 down 5% on 2012 IMRG e-Commerce Network +44 (0)203 696 0980
  10. 10. The UK e-Retail Association 2014 Hot Retail Trends m-Retail growth Increase sales of mobile devices Payments Via mobile smoothing the process www.imrg.org @imrgupdate Delivery revolution click & collect grow in popularity Cross-border implications of international trade IMRG e-Commerce Network X +44 (0)203 696 0980
  11. 11. The UK e-Retail Association 2014 Hot Retail Trends Connected consumer innovations & technology Personalisation Richer, contentdriven, social and customised Digital landscape – blurred lines between online and High Street www.imrg.org @imrgupdate 17% YOY £107 IMRG e-Commerce Network bn +44 (0)203 696 0980
  12. 12. The UK e-Retail Association Any Questions? www.imrg.org @imrgupdate IMRG e-Commerce Network +44 (0)203 696 0980
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