Citizen Superheroes (given at Web Directions North 08)

...and other tales from gov’t 2.0 Citizen superheroes

starring: Tara 'miss rogue' hunt superpowers include: • empathic customer sensory • human behavior precognition • people refocus beams • enhanced word of mouth spreading

the scene Canada we are in the heartland of heroes...Canada.

The Villians

a.k .a. Tho se by- go ne 1.0 era beh avi our s centralization secrets distrust

The Heroes

a.k .a. the cor et ene ts of we b2 .0 openness collaboration community

and of course...trust Trust is at the heart of web 2.0

There is a whole generation of people who embrace these heroes

New York Mag: quot;Say Everythingquot; Feb 12, 2007 nymag.com/news/features/27341/

CHANGE 1: THEY THINK OF THEMSELVES AS HAVING AN AUDIENCE CHANGE 2: THEY HAVE ARCHIVED THEIR ADOLESCENCE CHANGE 3: THEIR SKIN IS THICKER THAN YOURS

Meanwhile...somewhere around the planet...

I waited for the Caltrain for over an hour because I just couldn’t read that confusing time table! Arrrrrgh! the case of the horriﬁc data citizens cal & chris save the day

You know, Chris, I haven't the this is alot of foggiest. Let's So, they log onto the Caltrain site... fun, but i need to check the get going. do you schedule! know when the next Caltrain is? GADZOOKS! HOW DO THEY EXPECT US TO UNDERSTAND THIS? not long ago... That will never do...plotting a scheme to improve that I must nasty interface... help, too! And the two of them go off to redesign...

The next day...

grid From...

Wow Cal!! This looks great!!! TO... I know! People can actually figure out when the next train will be now!!!

To be continued...

speaking of transit, let's come back to Canada to see what's happening here...

the TTC goes to camp citizen superheroes strike again!

...it all starts with a discussion, mostly on blogs, started by Robert Oullette, who says the TTC needs a bit of citizen intervention quot;barcampquot; style... The TTc is such a rockin' system, too bad the website suxor! Well, you know...we really don't have to put up with that. Let's get together with a bunch of people 'barcamp' style and make some changes!

...flashback sequence... Ryanne Hodsen - “What the heck is Barcamp?” http://ryanedit.blogspot.com/2006/06/barcampsf.html

ooooo... pretty cool, but what does this have to do with transit? I know what you are thinking... how does Barcamp become transitcamp? HEY! Are you reading my mind? Sorry... superpowers, remember?

Barcamps are characterized by the lack of prescheduling and the phenomenon known as...

Hi!! I'm Mark Kuznicki and I'm Passionate about Civic Engagement! And there was music... So this guy and a bunch of others put this thing on... Is that a Maquette?! Fun! And Designs for the new TTC website... And Ideas for transit in the future...

...and all is well that ends well... http://transitcamp.org/ video: http://youtube.com/watch?v=PDkEPvIwarI

http://vancouver.transitcamp.org/ the grid karen fung http://www.flickr.com/photos/jmv/2098818828/ http://www.flickr.com/photos/roland/2097460694/ schedules buttons http://www.flickr.com/photos/dustinq/2102436629/ http://www.flickr.com/photos/arianek/2096171259/

, 2008 area 3-24campbay Feb 2ansit ming.org/tr Co amp barc To be continued...

...now off to find our next citizen superhero!!!

san diego is burning the multi-citizen hero squad

As the fires raged around them, citizens with cameras, phones, computers and other technology recorded...

They reported on everything they could find out so that others could find their loved ones...

They made maps from data gathered from various sources (mostly other citizens recording openly online)...

They took over 10,000 photos, many of which were used by news stations...

...The traditional news outlets have done a fantastic job of sensationalizing the already sensational...If their goal was simply to make me anxious, then job well done... from: http://sitening.com/blog/2007/10/22/ san-diego-wildfire-updates-with-google- maps/

Fortunately, we have the Internet, with its Web 2.0, open API’s, and several clever people who have been able to assemble some very useful information. Here’s my favorite of the bunch. It’s a Google Map of the San Diego area, with polygons and icons showing the perimeter of the ﬁre at various times throughout the past few days, along with road closings, shelter locations, and other updates. from: http://sitening.com/blog/2007/10/22/ san-diego-wildfire-updates-with-google- maps/

ordinary people doing the league of super citizens extraordinary things

Citizen Heroes in the United Kingdom

Citizen Heroes in CHICAGO

citizen superheroes across the USA

Citizen Heroes in Wausau

Citizen Heroes in Quebec

Citizen Superheroes in Toronto, and across Canada

engaging citizen heroes in ann arbor, michigan

engaging citizen heroes in new zealand

Library of Congress engages citizen Superheroes

There are thousands of heroes out there who we haven't covered here...

back to the scene of action: Canada

So, how do I engage this energy?

ENCOURAG E COLLAB ORATION

how to encourage collaboration 1.be a platform (provide APIs - make data available)

“ A quot;platformquot; is a system that can be programmed and therefore customized by outside developers – users – and in that way, adapted to countless needs and niches that the platform's original developers could ” not have possibly contemplated, much less had time to accommodate. –Marc Andreessen, http://blog.pmarca.com/2007/09/the-three- kinds.html talk to me about stuff like Microformats, APIs and OpenID afterwards!

how to encourage collaboration 1.be a platform (provide 6.show progress APIs - make data available) 7. take simple, small steps 8.reach out to people from 2.publish everything different backgrounds openly and industries 3.be available 9.view the public as a 4.embrace the chaos partner, not a recipient 5.reward contributors 10.run real, open betas

government 2.0 = partnering with engaged citizens

Like me.

And Chris.

and Cal (iamcaltrain). http://ﬂickr.com/photos/laughingsquid/108769433/

and Mark (transitcamp). http://ﬂickr.com/photos/willpate/528996211/

and Nate (#sandiegofire). http://ﬂickr.com/photos/chris_radcliff/362190770

100% authentic certiﬁed wholehearted trust government 2.0=trust

http://www.slideshare.net/missrogue

About those rockin’ images • Many of them are purchased from iStockPhoto.com • Those borrowed from Flickr are: • Cal Henderson: http://flickr.com/photos/laughingsquid/108769433/ • California Fires: http://www.flickr.com/photos/slworking/1721837998/ • Caltrain: http://www.flickr.com/photos/roland/156255158 • Chris and Cal Yell: http://www.flickr.com/photos/stewart/84223661/ • Chris and Cal Laugh: http://www.flickr.com/photos/foolswisdom/86710196/ • TTC street shot: http://www.flickr.com/photos/tracer/117014378/ • Transit Waiting Area: http://www.flickr.com/photos/mag/374819180/ • Accordian Guy: http://www.flickr.com/photos/willpate/381425426/ • Design Slam TransitCamp: http://www.flickr.com/photos/brycej/380827536/ • Whiteboard TransitCamp: http://www.flickr.com/photos/rdi/379668453/ • The Grid TransitCamp: http://www.flickr.com/photos/brycej/380816409/ • And the song, of course, “Somebody’s Watching Me” by Rockwell (classic)

sites of note: • barcamp.org • kpbs.org/fires • transitcamp.org • microformats.org • getsatisfaction.com/annarbor • openid.net • twitter.com/nateritter • oauth.net • citizenwausau.com • faircopyrightforcanada.ca • chicagocrime.org • everyblock.com • iamcaltrain.com • flickr.com/commons • fixmystreet.org • creativecommons.org • groups.google.com • wikipedia.org • www.safeas.govt.nz • coworking.info • wiki.participation.e.govt.nz • flickr.com • maps.google.com • technorati.com

Tara Hunt tara@citizenagency.com 415.694.1951 skype: tarahunt747 www.citizenagency.com www.horsepigcow.com

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Citizen Superheroes (given at Web Directions North 08)

by Tara Hunt on Feb 05, 2008

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Citizen Superheroes (given at Web Directions North 08) — Presentation Transcript