Intellectual  Freedom,  Privacy &Social Media   Eli Edwards
Personal introduction          &   First Principles
What is privacy?• “The right to be left alone.” -- Supreme Court  Justice Louis Brandeis   • Privacy/autonomy - the right ...
The Legal Landscape         of Privacy                     USA              CANADA• COPPA                    • PIPEDA• FCR...
Privacy laws relevant to some of us (in the         U.S.)• COPPA  • Children’s Online Privacy Protection Act in a    nutsh...
More Privacy laws      relevant to us• Library Records    • There is no privacy protection for library patron      records...
But there is no privacy law for social media usage by adults• The Federal Trade Commission will crack down on websites tha...
Truth and ...
Findability:  a bug, not a feature?• Finding all sorts of information is the point of Web 2.0• The Streisand effect• It do...
... Consequences• Current employers may                • Future employers will  look up what you post                  loo...
Can Social Media Hurt     Your Career  In a 2010 paper commissioned by Microsoft,  70% of U.S. recruiters interviewed said...
Disturbing Events canhappen via social media• Harrassment           • Identity theft• Cyber-stalking        • Fraud/Phishi...
An Unfortunate, recent example
#TECHFAIL• Glitches and breaches and cyberattacks, oh my!   • MySpace photo glitch - pictures marked private     made avai...
#policyfail(?)• Twitter donates its archive of tweets to the Library  of Congress, shocking and dismaying many users• Face...
Emerging Issues• Business/Professional-oriented networks growing:  should you participate & on which ones?
Emerging Issues,            Con’t.• Some users attempt to control their privacy by using  pseudonyms for their accounts   ...
More Emerging issues• Facial recognition added to Facebook:   • When users upload photos to Facebook, the company’s     so...
One more emerging          issue• Convergence in the Digital Panopticon: Web-tracking & cookies + purchasing information +...
One Reaction to Social Media concerns re:     oversharing“Privacy is dead. Deal with it.”   -- Scott McNealy, CEO, Sun Mic...
Not a Privacy Warrior         Part I• “People have really gotten comfortable  not only sharing more information and  diffe...
Not a Privacy Warrior,        Part II• “If you have something that you dont  want anyone to know, maybe you  shouldnt be d...
“If you are not paying for it, you’re not the customer;           you’re the product being sold.”                - blue_be...
Users’ Reactions to     Privacy Issues• More awareness of privacy implications• More judicious use• More advocacy for more...
More Awareness• Reclaim Privacy:                • Browsing History  Automated review of your  FB privacy options          ...
People Don’t Really Post Their Phone  Numbers, Right?From my own Twitter stream, by someone           I’ve never met
More Judicious Use• People are starting to change their behavior:   • Erasing content   • Choosing what to post (a 2011 Pe...
Options for     Protecting Privacy• Diaspora - a privacy-sensitive social network (still in  closed “alpha”)• Reputation.com
Advocacy and             Education• Illustrating the privacy effects of social media:   • Pleaserobme.com - Website that s...
dotRights by the ACLU• Learn about how Facebook apps affect your  privacy• Quiz: What Facebook Quizzes Know About You?• An...
Why give this talk to       librarians• As information professionals who abide by standards of  intellectual freedom, we s...
Some Personal,     Common-sense rules• Those third party apps on social networks can get a lot of  user data, but aren’t f...
Some Additional            Resources• “Real Names Are an Abuse of Power,” danah boyd, zephoria.com• “Know Your Workplace R...
Thank you!      Eli Edwardshttp://www.madlibrarian.net      ms_eli@yahoo.com     Twitter: @miss_eli
Intellectual Freedom, Privacy and Social Media
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Intellectual Freedom, Privacy and Social Media

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Presentation to 2011 PNLA Conference, Spokane, WA on issues of privacy around social media.

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  • Intellectual Freedom, Privacy and Social Media

    1. 1. Intellectual Freedom, Privacy &Social Media Eli Edwards
    2. 2. Personal introduction & First Principles
    3. 3. What is privacy?• “The right to be left alone.” -- Supreme Court Justice Louis Brandeis • Privacy/autonomy - the right to do things as one sees fit without unreasonable government interference: ex. - right to marry, right to bear children, etc. • Information privacy - the right to keep one’s personal data out of the hands/view of others
    4. 4. The Legal Landscape of Privacy USA CANADA• COPPA • PIPEDA• FCRA • PIPA• 1974 Privacy act • FIPIPA• USA PATRIOT Act• VPPA• TCPA •
    5. 5. Privacy laws relevant to some of us (in the U.S.)• COPPA • Children’s Online Privacy Protection Act in a nutshell: commercial websites Collecting online information from minors under 13 years of age -- higher standard of consent, collection practices, what can be displayed, what can be sold
    6. 6. More Privacy laws relevant to us• Library Records • There is no privacy protection for library patron records/information at the federal level • 48 States have legislation that protects library patron records @ the state level • However, those states protect records, not online activity, even if it’s on library computers
    7. 7. But there is no privacy law for social media usage by adults• The Federal Trade Commission will crack down on websites that violate their own privacy policies or COPPA• Former Congressman Rick Boucher (D-WVa.) introduced an Online Privacy Bill, but he was voted out of office last year• The Deleting Online Predators Act was introduced in 2006-2007 but died in a senatorial committee.
    8. 8. Truth and ...
    9. 9. Findability: a bug, not a feature?• Finding all sorts of information is the point of Web 2.0• The Streisand effect• It doesn’t necessarily occur to many people just how easy it is to stumble upon information about themselves • According to danah boyd, some teens are affronted at the thought of their parents, teachers, future employers, looking at their profiles
    10. 10. ... Consequences• Current employers may • Future employers will look up what you post look up what you post • “Complaint issued against New • “I Flunked My Social Media York nonprofit for unlawfully Background Check. Will discharging employees following You?” - Gizmodo Facebook posts” - National Labor Relations Board • The Sad Saga of Stacy the Drunken Pirate (“Court • “NLRB Says Newspaper’s Firing Rules Against Teacher in of Reporter Over Twitter Posts “MySpace ‘Drunken Pirate’ Was Lawful” - American Bar Case”)- Washington Post Association Journal
    11. 11. Can Social Media Hurt Your Career In a 2010 paper commissioned by Microsoft, 70% of U.S. recruiters interviewed said that they’ve rejected job candidates on the basis of information they found out about the candidates that were available online. -- Reputation in a Connected World
    12. 12. Disturbing Events canhappen via social media• Harrassment • Identity theft• Cyber-stalking • Fraud/Phishing• Sexual predation of • Hate speech minors propagation• Hoaxes • Organizing criminal/ terrorist activity
    13. 13. An Unfortunate, recent example
    14. 14. #TECHFAIL• Glitches and breaches and cyberattacks, oh my! • MySpace photo glitch - pictures marked private made available to the public due to bad code • Sony PlayStation Network was attacked by a group of programmers calling themselves LulzSec -- users’ account information, including credit card numbers was taken, reports of unauthorized uses arose
    15. 15. #policyfail(?)• Twitter donates its archive of tweets to the Library of Congress, shocking and dismaying many users• Facebook has undergone considerable criticism of: • How its privacy features work • How often their interface and privacy policies have been changed • Not allowing pseudonymous accounts (more on this later)
    16. 16. Emerging Issues• Business/Professional-oriented networks growing: should you participate & on which ones?
    17. 17. Emerging Issues, Con’t.• Some users attempt to control their privacy by using pseudonyms for their accounts • Is this good or bad? For other users? For the sites? • Facebook has a clear policy of banning non-legal names for personal accounts • Google+ currently has an unclear policy regarding pseudonyms, but users have had accounts suspended for possibly violating the community standards due to supposed use of a non-standard name
    18. 18. More Emerging issues• Facial recognition added to Facebook: • When users upload photos to Facebook, the company’s software will try to match up faces with those of other users. If it finds a match, the user will be prompted to tag the photo with the name. As Sophos points out, “the tagging is still done by your friends, not by Facebook, but rather creepily Facebook is now pushing your friends to go ahead and tag you. Remember, Facebook does not give you any right to pre-approve tags. Instead the onus is on you to untag yourself in any photo a friend has tagged you in.” - Digital Trends
    19. 19. One more emerging issue• Convergence in the Digital Panopticon: Web-tracking & cookies + purchasing information + social media content = IMMENSE DIGITAL DOSSIER - “Web tracking has become a privacy time bomb,” USA Today, Aug. 3, 2011
    20. 20. One Reaction to Social Media concerns re: oversharing“Privacy is dead. Deal with it.” -- Scott McNealy, CEO, Sun Microsystems
    21. 21. Not a Privacy Warrior Part I• “People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people. That social norm is just something that has evolved over time. We view it as our role in the system to constantly be innovating and be updating what our system is to reflect what the current social norms are. ... [W]e viewed that as a really important thing, to always keep a beginners mind and what would we do if we were starting the company now and we decided that these would be the social norms now and we just went for it.” - Mark Zuckerberg, 1/8/2010 Founder & CEO, Facebook
    22. 22. Not a Privacy Warrior, Part II• “If you have something that you dont want anyone to know, maybe you shouldnt be doing it in the first place.” - 12/3/09• “I dont believe society understands what happens when everything is available, knowable and recorded by everyone all the time.” - 8/14/10• “[Schmidt] predicts, apparently seriously, that every young person one day will be entitled automatically to change his or her name on reaching Eric Schmidt, adulthood in order to disown youthful hijinks stored on their friends social Former Google CEO media sites.” - Wall St. Journal, 8/14/10
    23. 23. “If you are not paying for it, you’re not the customer; you’re the product being sold.” - blue_beetle, Metafilter
    24. 24. Users’ Reactions to Privacy Issues• More awareness of privacy implications• More judicious use• More advocacy for more and better interfaces/ policies/choices
    25. 25. More Awareness• Reclaim Privacy: • Browsing History Automated review of your FB privacy options • Vacation plans• 8 Things You Shouldn’t • Public posts w/ your Give a Social address or phone Network(including): number • Exact birth date (esp. w/ • Compromising or birth location) sensitive pictures/posts • Money
    26. 26. People Don’t Really Post Their Phone Numbers, Right?From my own Twitter stream, by someone I’ve never met
    27. 27. More Judicious Use• People are starting to change their behavior: • Erasing content • Choosing what to post (a 2011 Pew study found that people are less likely to share personal health information on Facebook than other topics, citing potential access by strangers and marketers) • Using available privacy options
    28. 28. Options for Protecting Privacy• Diaspora - a privacy-sensitive social network (still in closed “alpha”)• Reputation.com
    29. 29. Advocacy and Education• Illustrating the privacy effects of social media: • Pleaserobme.com - Website that scrapes Twitter and location-based networks for messages that indicate 1) where someone lives and 2) that they’re not at home • The Night I Was Cyberstalked/How I Became a Foursquare Stalker - UK Guardian stories about an experiment with social media and personal information
    30. 30. dotRights by the ACLU• Learn about how Facebook apps affect your privacy• Quiz: What Facebook Quizzes Know About You?• Analysis of major social media actions affecting privacy and security
    31. 31. Why give this talk to librarians• As information professionals who abide by standards of intellectual freedom, we should care about privacy, particularly in regards to information seeking behavior.• As users of social media, we should model good practices, instruct our constituencies on how to protect their personal information, and help advocate for our users• As information professionals, many of us may be in a position to access and use information gleaned from social media about job candidates, students, third parties, etc.• As users of social media -- we want to protect our privacy, too!
    32. 32. Some Personal, Common-sense rules• Those third party apps on social networks can get a lot of user data, but aren’t fully vetted by the network - be careful• If you don’t want to use your own picture, you don’t have to ..• Some people have the following mindset: anything I post online could end up public, regardless of what precautions I take• You can’t control what other people post about you, but you can control what you post about others - be respectful
    33. 33. Some Additional Resources• “Real Names Are an Abuse of Power,” danah boyd, zephoria.com• “Know Your Workplace Rights!” Bureau of National Affairs• “Social Media: The Privacy and Security Repercussions,” Johnny Widerlund, Search Engine Watch• “Social Insecurity: What Millions of Online Users Don’t Know Can Hurt Them,” Consumer Reports• Choose Privacy Week, American Library Association
    34. 34. Thank you! Eli Edwardshttp://www.madlibrarian.net ms_eli@yahoo.com Twitter: @miss_eli

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