Training Evaluation

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Presentation in the Workshop on Training of Trainers in Distance Education at IGNOU on 13/02/2010

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Training Evaluation

  1. 1. Management & Evaluation of Training
  2. 2. What happens without training? <ul><li>Difficulty in meeting organizational objectives </li></ul><ul><li>Change management is problematic </li></ul><ul><li>De-motivated staff </li></ul><ul><li>Underdeveloped staff, not able to perform within and outside </li></ul>
  3. 3. Training Policy <ul><li>Institutional commitment to training </li></ul><ul><li>A vision of training for development </li></ul><ul><li>Training needs identified and prioritized </li></ul><ul><li>Responsibilities related to training clearly defined </li></ul><ul><li>Training resources and administration in place </li></ul>
  4. 4. In-house Training <ul><li>Planning </li></ul><ul><li>Budgeting </li></ul><ul><li>Marketing </li></ul><ul><li>Preparing </li></ul><ul><li>Implementing </li></ul><ul><li>Evaluating </li></ul>
  5. 5. Planing in-house Training <ul><li>Training Needs Analysis done </li></ul><ul><li>Training design prepared </li></ul><ul><li>Prepare a course document or programme brief </li></ul>
  6. 6. Budgeting = Total Cost Number of Trainee
  7. 7. Marketing <ul><li>Is it necessary? </li></ul><ul><li>How to do it? </li></ul><ul><li>Who are the target audience? </li></ul>
  8. 8. Preparing <ul><li>Identifying Resource Persons </li></ul><ul><li>Preparing the Venue/Training site </li></ul><ul><li>Training kit and resources </li></ul><ul><li>Accommodation </li></ul><ul><li>Food and beverages </li></ul><ul><li>Logistics, vehicles, etc. </li></ul>
  9. 9. Implementing Training <ul><li>Implement the script as planned </li></ul><ul><li>Be ready to make quick changes and adopt/adapt </li></ul><ul><li>Smile all the way... </li></ul><ul><li>Make the participants comfortable </li></ul><ul><li>Accommodate reasonable requests </li></ul>
  10. 10. Evaluation of Training <ul><li>Provide valuable information on </li></ul><ul><li>Performance of the trainees </li></ul><ul><li>Performance of the trainers </li></ul><ul><li>Areas requiring improvement in the delivery of training </li></ul><ul><li>Changes that can be attributed to training </li></ul><ul><li>How much value can be placed on that change </li></ul><ul><li>Calculating return on investment </li></ul>
  11. 11. Principle of Training Evaluation <ul><li>Clarity of purpose </li></ul><ul><li>Objectivity </li></ul><ul><li>Integrated </li></ul><ul><li>Tailor-made not 'one size fits all' </li></ul>
  12. 12. Levels of Evaluation <ul><li>Level 1: Reaction </li></ul><ul><li>Level 2: Learning </li></ul><ul><li>Level 3: Performance </li></ul><ul><li>Level 4: Results </li></ul>
  13. 13. Transfer of Training <ul><li>Characteristics of the trainee </li></ul><ul><li>Training design </li></ul><ul><li>Work Environment </li></ul>
  14. 14. Return on Investment Cost-Benefit Ratio = Benefits of Training Total Cost of Training ROI % = Benefit of Training – Cost of Training Cost of Training X 100

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