The use of digital technologies that enable companies to collaboratively plan , design , develop , manage , and research products , services , and innovative EC application..
commerce C for Collaborative C
Benefit Cost Reduction As a result of Fewer stocks out Less exception processing Reduced inventory Throughout the supply chain Lower materials costs Increased sales volume Increased competitive advantage Increased Revenue Better Customer Retention
barriers technical reasons security and privacy internal resistance lack of internal skill
Gathering and making available experts opinions, as well as providing them to partners
Learning is also facilitated by KM
Knowledge management (KM) Knowledge Management C – commerce &
CPFR Collaborative planning, forecasting, and replenishment Project in which suppliers and retailers collaborate in their planning and demand forecasting to optimize flow of materials along the supply chain