Listening Skill

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Listening Skill

  1. 1. Listening Skills “ was I paying attention” presenter :- Vikas sarolia
  2. 2. WHAT IS LISTENING ? <ul><li>Listening is the ability to understand and respond effectively to oral communication. </li></ul><ul><li>If we were supposed to talk more than we listen, we would have two mouths and one ear. </li></ul><ul><li>……… MARK TWAIN </li></ul>
  3. 3. <ul><li>Listening Is With The Mind </li></ul><ul><li>Hearing With The Senses </li></ul><ul><li>Listening Is Conscious. </li></ul><ul><li>An Active Process Of Eliciting Information </li></ul><ul><li>Ideas, Attitudes And Emotions </li></ul><ul><li>Interpersonal, Oral Exchange </li></ul>Meaning…
  4. 4. HOW TO IMPROVE YOUR LISTENING SKILLS ? <ul><li>Accept that listening is hard work. </li></ul><ul><li>Prepare to listen & have a positive attitude. </li></ul><ul><li>Keep an open mind & resist distractions. </li></ul><ul><li>Understand & concentrate on the text. </li></ul><ul><li>Listen not only with your ears but also with your eyes. </li></ul><ul><li>Hold your tongue & delay Judgment. </li></ul>
  5. 5. Most people tend to be &quot;hard of listening&quot; rather than &quot;hard of hearing.&quot;
  6. 6. Barriers in listening… <ul><li>Poor perception </li></ul><ul><li>Noise </li></ul><ul><li>Lack of motivation </li></ul><ul><li>False listening </li></ul><ul><li>More thinking than listening </li></ul><ul><li>Personal reactions </li></ul><ul><li>Lack of interest </li></ul>
  7. 7. The Process of Listening…
  8. 8. HOW TO INCREASE LISTENING EFFICIENCY ? <ul><li>C --- Concentrate on what the speaker is saying. </li></ul><ul><li>A --- Acknowledge with correct body language. </li></ul><ul><li>R --- Research to understand what the speaker is saying. </li></ul><ul><li>E --- Exercise control. </li></ul><ul><li>S --- Sense the non- verbal message. </li></ul><ul><li>S --- Structure – put the message in order. </li></ul>
  9. 9. THE TEN COMMANDMENTS – KEITH DAVIS… <ul><li>Stop Talking. </li></ul><ul><li>Put The Talker At Ease. </li></ul><ul><li>Show Him That You Want To Listen. </li></ul><ul><li>Remove Distractions. </li></ul><ul><li>Empathize With Him. </li></ul><ul><li>Be Patient. </li></ul><ul><li>Hold Your Temper. </li></ul><ul><li>Go Easy On Arguments And Criticism. </li></ul><ul><li>Ask Questions. </li></ul><ul><li>Stop Talking again </li></ul>
  10. 10. Types of Listening… <ul><li>Active and Passive </li></ul><ul><li>Positive and Negative </li></ul><ul><li>Observation </li></ul><ul><li>Selective </li></ul><ul><li>Evaluating </li></ul><ul><li>Active </li></ul>
  11. 11. Difference between hearing and listening… <ul><li>Hearing is passive, while listening is active. </li></ul><ul><li>Listening is with mind and hearing is with ears. </li></ul><ul><li>Listening is a process of making evaluation and judgment of the thought, while hearing is only a simple reception of sound. </li></ul>
  12. 12. Listening skills practice makes perfect… THANK YOU FOR YOUR ATTENTION!!!

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