Collaborative CRM: The Center of the Enterprise 2.0 Universe: Sugarcon 2010
by MindTouch
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This is Aaron Fulkerson's (@roebot) deck from Sugarcon 2010 where he spoke about a gapless process and personalized experience for prospective customers, end users and partners. Specifically his ...
This is Aaron Fulkerson's (@roebot) deck from Sugarcon 2010 where he spoke about a gapless process and personalized experience for prospective customers, end users and partners. Specifically his vision of this being enabled by Social CRM (SCRM).
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