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Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea
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Technology enabled learning j.w. jay chung, global hr forum 2010.pdf, seoul, korea

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In this session, participants will learn to redefine learning and to make education more exciting through the use of 3D virtual space, such as in Second Life. They will also hear about how commuting …

In this session, participants will learn to redefine learning and to make education more exciting through the use of 3D virtual space, such as in Second Life. They will also hear about how commuting in the morning can become a learning experience supported by high-speed wireless audio podcasts, and how game-like simulations can enable learning by doing. They will come to understand how blogs, wikis, and RSS can be used to enhance communication and skills. This session will be filled with real examples of demos, simulations, podcasts, and video learning systems. Lessons will be offered on how the training of hard and soft skills can be practiced in the virtual space through various means, including flying between 3D objects, virtual role play, brainstorming, and chatting online with experts, etc. We are seeing the entry of a new generation of workers into the labor market who enjoy games and networking online. They are motivated to participate and contribute as a member of the organization, and the Web, wireless, and mobile technologies they are familiar with maximize learning efficiency and motivate all generations of workers to achieve more. Leading business organizations like IBM, Ericsson, Nike and EMC are including in their training programs activities, simulations, networking, play, and collaboration components to propel their staff to higher performance.

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  • 1. Technology Enabled Learning Dr. J.W. Jay Chung Director and APAC Manufacturing Practice Lead Internet Business Solutions Group, Cisco Systems Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 1Internet Business Solutions Group
  • 2. Today’s Agenday g H th W ld i Ch i L iHow the World is Changing Learning EnvironmentEnvironment Who’s going to learn today and tomorrow?Who s going to learn today and tomorrow? Case Studies from Global EnterprisesCase Studies from Global Enterprises Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 2Internet Business Solutions Group
  • 3. e-Learning Evolution: ThThen LearningLearning ExperienceExperience, Environment, Communications Organized Training Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 3Internet Business Solutions Group
  • 4. e-Learning Evolution: NNow LearningLearning Experience, Environment, Organized Training Communications Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 4Internet Business Solutions Group
  • 5. Today’s Empowered End Usery p Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 5Internet Business Solutions Group
  • 6. Future Workforce with Abundant T h l E dTechnology Exposed Gen Z (born in the early to mid-1990s) has differences with other groups ing expectations, capabilities, execution, culture and technical savvy C i f d iCost cutting pressure for educating Millennials, which is growing importance as workforce (in 2014, this group will consist a half of US workforce). This group leans toward the smarter, t h l d i th d f l itechnology-driven methods of learning: collaborative problem-solving; social networking; organic, user-driven, ti i t ti / l i f lparticipatory, anytime/anyplace informal experiences; immersive 3D environments Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 6Internet Business Solutions Group Source: IBM, 2010
  • 7. Black & Decker, Push & Pull Reinforcement Tools for Better Learning ExperienceTools for Better Learning Experience Manage Training Cost And Make Sales Staff More KnowledgeableSales Staff More Knowledgeable – Accountability for learning ffi i t t ki f t i l t i i d– efficient tracking of materials, training, and impact Video, Social Networking andVideo, Social Networking and Mobile provides just-in-time Training and enhances sales materials – Mobile & Social / web 2.0 – Global reach – User created materials for tacit knowledge sharing Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 7Internet Business Solutions Group Source: Forrester Research, 2010
  • 8. What Comes in Tomorrow? 3D Telepresence Mobile Learning3D Telepresence Mobile Learning 3D Virtual World And Social Media… Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 8Internet Business Solutions Group
  • 9. Cisco Learning Enabled by Collaboration Technologiesg 9
  • 10. eLearning suits our environmentg 62,000 employees in 67 countries 50% of employees at Cisco < 4 yrs Fast changing and complex product set Centers of product knowledge in US Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 10Internet Business Solutions Group 101010 Everyone is connected
  • 11. Cisco eLearning Evolutiong AI driven with past present future Impact Fully interactive learning environment with ability for AI driven with knowledge and learning agents finding and delivering the Comprehensive online solution with i l ti y learners to gather knowledge from anywhere and delivering the right content just in time using highly engaging virtual reality Simple online simulations, communities & assessment in addition to sophisticated communicate and learn from anyone using all available t h l i y simulations acting directly on the brain. Cl CBT & offline materials online learning WBT, VC & VODs sophisticated multimedia WBT technologies. Ad d th i ll b ti l i t l Mobile, Video, Web 2.0 and informal tools AI, VR, ++ Classroom only materials Multimedia Desktop Learning and Content management systems Advanced authoring, collaborative learning tools Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 11Internet Business Solutions Group Increasing technology componentSource: Cisco Learning & Development, 2005
  • 12. Streaming Video: A V i t f T l f Diff t PA Variety of Tools for Different Purposes Gl b l CMN St di fVODD kt ith Global CMN Studios for Live and VoD Broadcasts VOD Workstation Desktop with Webcam Cisco generates over 120 new live events every month Cisco 700 new VoD modules every month Studios around the world Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 12Internet Business Solutions Group Dozen’s of self-service VoD stations WW Over 15,000 laptop camera’s deployed
  • 13. Video Conferencing: A V i t f T l f Diff t PA Variety of Tools for Different Purposes Home / Office Video CUVA Home / Office Video Conferencing units TelePresence Video conferencing at Cisco has grown slowly but Telepresence is changing the game Approx 1200 video conferencing units deployed globally Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 13Internet Business Solutions Group 45,000 Cisco VT Advantage cameras have deployed throughout the world
  • 14. New Business / Communication Models… Web 2 0Web 2.0 Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 14Internet Business Solutions Group
  • 15. Next Generation Directory Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 15Internet Business Solutions Group
  • 16. Integrated Video Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 16Internet Business Solutions Group
  • 17. Cisco Book – What Cisco Stands ForCisco Book – What Cisco Stands For Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 17Internet Business Solutions Group
  • 18. Cisco’s Top Ten Lessons Learnedp #1 Implement Start Now ( ll i k ) #2 Partner with Several Vendors #1 Implement - Start Now (small is okay) #4 #3 Shorter is Better #5 IT Is Your Best Friend #4 Marketing is your Friend #6 Plan & Build for Personalization IT Is Your Best Friend #8 C i ti & C t t #7 Metrics: Company Impact #9 Virtual Project Teams #8 Communication & Content Cisco ConfidentialCisco IBSG © 2010 Cisco and/or its affiliates. All rights reserved. 18Internet Business Solutions Group #10 Business Drivers j 18© 2001, Cisco Systems, Inc. All rights reserved.Presentation_ID

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