Copyright ⓒ LG Academy. All Rights Reserved.
October 28, 2010
Yuhsoon Yun
Senior Vice President
All content in this materi...
Copyright ⓒ LG Academy. All Rights Reserved.
Copyright ⓒ LG Academy. All Rights Reserved.
A‐501
The First Radio in Korea (1959)
Copyright ⓒ LG Academy. All Rights Reserved.
LX9500
Full LED 3D TV (2010)
Copyright ⓒ LG Academy. All Rights Reserved.
Plastic Goods
The first plastic daily necessities in Korea (1952)
Copyright ⓒ LG Academy. All Rights Reserved.
Automotive Battery
LG Lithium-Ion Battery Pack for GM’s Volt (2009)
Copyright ⓒ LG Academy. All Rights Reserved.
Revolutionized corporate governance and transparency in Korea
‐ Established L...
Copyright ⓒ LG Academy. All Rights Reserved.
Foundation Chairman,
In‐Hwoi Koo Honorary Chairman,
Cha‐Kyung Koo
Chairman,
B...
Copyright ⓒ LG Academy. All Rights Reserved.
Customers always
come before
profits!
The 1st washing
machine in Korea
Artifi...
Copyright ⓒ LG Academy. All Rights Reserved.
“Every business success
depends on people. Thus, we
should treat people right...
Copyright ⓒ LG Academy. All Rights Reserved.
Whenever I was asked the question, “Even when siblings who share blood get in...
Copyright ⓒ LG Academy. All Rights Reserved.
“Downsizing in an economic
recession is not a clever idea in the
long run. We...
Copyright ⓒ LG Academy. All Rights Reserved.
“A company competes and grows with the power of its people.
A company’s ultim...
Copyright ⓒ LG Academy. All Rights Reserved.
Awakening
Self‐determination
Execution
Essence of Life
Creative Adaptation
Ne...
Copyright ⓒ LG Academy. All Rights Reserved.
• General 
Management
Skills & 
Knowledge
• Required 
Competency 
by Level
an...
Copyright ⓒ LG Academy. All Rights Reserved.
LG’s vision
Become a renowned company
which leads the market, receiving
socia...
Copyright ⓒ LG Academy. All Rights Reserved.
Solar Energy
Eco Solution
u‐Healthcare
Automobile Solution
17
Thank you !Thank you !
Copyright ⓒ LG Academy. All Rights Reserved.
e-LearningOnCampus
Executive
Development
Functional
Courses
Managerial
Skills...
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Lg always on your side yuhsoon yun, global hr forum 2010.pdf, seoul, korea

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The DNA of our growth is the LG Way: ‘Creating Value for Customers’ and ‘People Respecting Management’.

Since LG’s foundation in 1947, we have been persistently respecting customers with a wide variety of breakthrough products and services in Korea. It means that we have been continually considering customer value innovation as the key to providing convenience to people for more than 60 years. Furthermore, we concentrated our values and priorities on the customer instead of merely focusing on profits that could be earned.

This unyielding and tireless devotion to customer value is accomplished through ‘People Respecting Management’, which itself is based on creativity and autonomy. The core of ‘People Respecting Management is “Harmony”, which is our founding Chairman’s management philosophy. Its meaning is not limited to just familism or paternalism. But rather, it means to distribute profits among employees through a practice of mutual understanding based on rationality which is best for all parties concerned.

We will continue to provide customer value to earn sincere respect from people all over the world beyond our first 60 years. Far into the future, we will carry forth our vision that people will have a better life by using our products and services. We will try to contribute to society and humankind through our passion and can-do spirit towards our customers and the future.

In LG, HRD has been contributing greatly to achieve this vision into practice, as we try to develop LG people to practice ‘Creating Value for Customers’ based on ‘People Respecting Management’.

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Transcript of "Lg always on your side yuhsoon yun, global hr forum 2010.pdf, seoul, korea"

  1. 1. Copyright ⓒ LG Academy. All Rights Reserved. October 28, 2010 Yuhsoon Yun Senior Vice President All content in this material cannot be printed, copied, and distributed without permission of LG Academy
  2. 2. Copyright ⓒ LG Academy. All Rights Reserved.
  3. 3. Copyright ⓒ LG Academy. All Rights Reserved. A‐501 The First Radio in Korea (1959)
  4. 4. Copyright ⓒ LG Academy. All Rights Reserved. LX9500 Full LED 3D TV (2010)
  5. 5. Copyright ⓒ LG Academy. All Rights Reserved. Plastic Goods The first plastic daily necessities in Korea (1952)
  6. 6. Copyright ⓒ LG Academy. All Rights Reserved. Automotive Battery LG Lithium-Ion Battery Pack for GM’s Volt (2009)
  7. 7. Copyright ⓒ LG Academy. All Rights Reserved. Revolutionized corporate governance and transparency in Korea ‐ Established LG Corp. in 2003 Pioneered Korea’s Chemicals and Electronics Industries ‐ Established LG Chem in 1947 and LG Electronics in 1958 Pioneered Korea’s energy (petroleum refining) industry Started exporting consumer electronics  under the GoldStar brand Started developing core competence in petrochemicals,  precision engineering, semiconductors, information  technology, and pharmaceuticals Reshaped business concentration into three domains :  Electronics, Chemicals and Telecommunications & Services
  8. 8. Copyright ⓒ LG Academy. All Rights Reserved. Foundation Chairman, In‐Hwoi Koo Honorary Chairman, Cha‐Kyung Koo Chairman, Bon‐Moo Koo “The flavor of toothpaste for Koreans who eat kimchi should be differentiated from that of toothpaste for westerners who eat bread. We need to provide Korean people with goods that are pleasing to their palate.” “What is the value that customers both want and need? It should be a value that is of economical and practical help, which will lead customers to use it continuously with complete satisfaction.” “We have to lead the market through not only providing what the customers want, but also creating actual value that the customers themselves do not even realize.”
  9. 9. Copyright ⓒ LG Academy. All Rights Reserved. Customers always come before profits! The 1st washing machine in Korea Artificial intelligence washing machine Steam TROMM Discover what customers want and provide values that exceed their expectations! Change customers’ lifestyles!
  10. 10. Copyright ⓒ LG Academy. All Rights Reserved. “Every business success depends on people. Thus, we should treat people right.” “ Collective abilities of ten ordinary people shine brighter than that of one brilliant person.” Foundation Chairman, In‐Hwoi Koo Honorary Chairman, Cha‐Kyung Koo “The People are the Company.” “ Trust makes people fully motivated and most excited.”
  11. 11. Copyright ⓒ LG Academy. All Rights Reserved. Whenever I was asked the question, “Even when siblings who share blood get into fights trying to take more from  others, how could you have carried on your business with your in‐laws for more than 40 years  without any conflict?”, I always gave them a clear answer. “Because we do business rationally.” It was all possible because the basic principles were already hammered out after sufficient amount of  discussions, and everyone tried their best to follow the principles. Also, each person was precisely  rewarded for his efforts and performance results.  ‐ Excerpt from ‘This is the only way’ Honorary Chairman, Koo Cha Kyung ‐
  12. 12. Copyright ⓒ LG Academy. All Rights Reserved. “Downsizing in an economic recession is not a clever idea in the long run. We should not stop hiring people for any reason.” “Layoffs during economic downturns makes turning around difficult and affects our members’ devotion.”
  13. 13. Copyright ⓒ LG Academy. All Rights Reserved. “A company competes and grows with the power of its people. A company’s ultimate goal, human prosperity and happiness, can also be achieved only by creativity and endless endeavor of people. So developing talented people is a company’s mission, strategy, and social responsibility.” 1988.11.29. Koo Cha Kyung, Honorary Chairman At the opening ceremony of LG Academy
  14. 14. Copyright ⓒ LG Academy. All Rights Reserved. Awakening Self‐determination Execution Essence of Life Creative Adaptation New Birth Educating 『 No 1』pursuing LG people to practice 『Creating value for customers』, 『People respecting』, and 『"Jeong-Do” Management』
  15. 15. Copyright ⓒ LG Academy. All Rights Reserved. • General  Management Skills &  Knowledge • Required  Competency  by Level and Function • ‘LG Way’ based Thinking  and Doing • Problem Solving • Functional  Skills &  Knowledge 1988 1999 2002 2006 Launched 「LG Entrepreneur Development Training Plan」 Introduced Competency Based Learning to LGA Embedded ‘LG Way’ in all of LGA’s program Opened LG Academy Strategic Viewpoint Contents Methods From Short-term results to Sustainable Growth From Individual Abilities to Organizational Value Creation From Repetitive Instillation to Participatory/Collaborative Learning
  16. 16. Copyright ⓒ LG Academy. All Rights Reserved. LG’s vision Become a renowned company which leads the market, receiving social recognition Raison d'être “Jeong-Do* (正道)” Management No.1 LG Creating Value for Customers People Respecting Management Exercise fair competition and Ethical business practices by core competencies Vision Code of Conduct Management Philosophy * The English translation of "Jeong-Do" is "the right way." "Jeong-Do" Management is the way we display our uncompromising integrity in pursuing LG's management principles. Fundamental principles of organizational management ‘LG Way’ is our shared value, organizational DNA, and guiding principle
  17. 17. Copyright ⓒ LG Academy. All Rights Reserved. Solar Energy Eco Solution u‐Healthcare Automobile Solution
  18. 18. 17 Thank you !Thank you !
  19. 19. Copyright ⓒ LG Academy. All Rights Reserved. e-LearningOnCampus Executive Development Functional Courses Managerial Skills Language Courses LG MBA IMPM * • Pre‐MBA • Marketing/Sales • Strategy • Procurement • Finance & Accounting • HR • Manufacturing • IT • Leadership • Problem Solving • Communication • Project Management • Performance  Management • Team Building • Innovation • Online MBA • English • Chinese • Japanese Marketing Strategy Procurement Finance & Accounting College HR College Coaching Problem Solving Presentation Negotiation Business English Business Chinese Global Business Executive Entry- Level Senior Level Mid- Level * International Masters Program in Practicing Management ** Global CEO Conference ***Entrepreneur Development Program EnDP *** New Executive Pre‐Executive General Manager Manager Assistant Manager New Employees Mandatory Managerial Courses • LG Way • Pre‐Program for  each level  GCC **CEO

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