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1
ISO 29990 in Japan and Asia
Hisao Nojima, President
Japan Association for Management of Training and Education (JAMOTE)
...
2
Outline
Background of international standardization in
the education and training service field
Future development in Ja...
3
Looking back past 15 years…
New industrial revolution by information technology (IT)
Dramatic change in industry structu...
4
In Japan…
Deterioration of economic environment
Breakdown of the Japanese-style management
→ Rise in the unemployment ra...
5
Demographic shifts
(Source) United Nations, World Population Prospects,
The 2002 Revision, Population Database
Ministry ...
6
Shift of international marriage ratio
Shift of number of international marriage by Japanese citizen (nationwide)
Ministr...
7
When the barrier of education and training services between countries is
removed,
Issue of how to assure the internation...
8
Why the international standardization is
important in Japan today
Learners
Increasing # of troubles and issues relating ...
9
Structure of deliberative associations and
deliberative committees in Japan
Ministry of Economy,
Trade and Industry
(Cer...
10
Copyright © 2010 JAMOTE. All Rights Reserved.
Classification of major education and training
services providers in Japa...
11
Examples of the impact of ISO29990 on
education and training services in Japan
Learner
Neutral indicator for the qualit...
ISO29990 in Asia
Utilization possibilities as the mutual educational
foundation
Standardization of education and training ...
Reinforcement of the cooperation between learners and providers
Clear specification of curriculum and visualization of lea...
◆Trend of competence assessment
Specification assessment (knowledge-based)
⇒ Performance assessment (“Can Do”-based)
① Pla...
Understanding career options
Understanding coursework to achieve career goals
Assuring the quality of programs
Managing ac...
Human resource development model developed by
industry-government-academia cooperation
Learning
outcome
NeedsGuidelines Ed...
Education and training record system (1)
17
Education and training record system (2)
18
Application of education and training records
19
•Education/training
records
•Program content
•Outcome(evaluation,
acquire...
Towards Asia PASS
20
Country A Country B
Future trends in Asia
Further globalization of economic activities
Division of la...
Thank you for your attention!
21
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Iso 29990 in japan and asia kumi nakamura, global hr forum 2010.pdf, seoul, korea

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Japan has gone through major societal changes such as the deterioration of traditional work environment, diversified work styles and meritocracy due to the new industrial revolution caused by information and commutation technology and global economic activities. This presentation discusses the significance of international standardization activities (ISO29990) in the filed of non-formal education and training services in Japan to cope with these societal changes. It also provides the brief explanation of education and training record systems developed and experimented by the Research Institute of Information Technology in Education, Waseda University, and its possible implications in Japan and Asia.

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Transcript of "Iso 29990 in japan and asia kumi nakamura, global hr forum 2010.pdf, seoul, korea"

  1. 1. 1 ISO 29990 in Japan and Asia Hisao Nojima, President Japan Association for Management of Training and Education (JAMOTE) Professor of Seijo University Kazuo Miyazawa, Researcher (principal) Research Institute of Information Technology in Education, Waseda University Kumi Nakamura, Chief Researcher Japan Association for Management of Training and Education (JAMOTE)
  2. 2. 2 Outline Background of international standardization in the education and training service field Future development in Japan Future development in Asia
  3. 3. 3 Looking back past 15 years… New industrial revolution by information technology (IT) Dramatic change in industry structure “the 3rd Wave” - from the age of ‘Industry’ to the age of ‘Information Business’ Globalization of Economic activity Multinational companies International redeployment of production base Consolidation, merger, affiliation of cross-border companies ※ Convenient life, but hard to survive.
  4. 4. 4 In Japan… Deterioration of economic environment Breakdown of the Japanese-style management → Rise in the unemployment rate (Lifetime employment system, Seniority-based wage system etc.) ⇒ Merit system, pay-per-performance system ⇒ Work efficiency, cost effectiveness Diversifying view of work & Meritocracy Advent of the falling birthrate and the aging population and rapid change of generation Demand for the highly-professional human resource
  5. 5. 5 Demographic shifts (Source) United Nations, World Population Prospects, The 2002 Revision, Population Database Ministry of Education, Culture, Sports, Science and Technology, Japan, Future vision of higher education in Japan (Policy report)Basic data < http://www.mext.go.jp/b_menu/shingi/chukyo/chukyo0/toushin/05013101/013/001.htm > JapanWorld (Source) National Institute of Population and Social Security Research, Japan’s future estimated population, estimated in Jan. 2002
  6. 6. 6 Shift of international marriage ratio Shift of number of international marriage by Japanese citizen (nationwide) Ministry of Health, Labor and Welfare Extract from Demographics survey, published in 2009 Reference: http://www.mhlw.go.jp/toukei/saikin/hw/jinkou/suii09/marr2.html 1970 1975 1980 1985 1990 1995 2000 2005 2007 2008 2009 No. 1,029,405 941,628 774,702 735,850 722,138 791,888 798,138 714,265 719,822 726,106 707,734 Index 100 109 122 105 102 91 99 112 99 99 103 No. 5,546 6,045 7,261 12,181 25,626 27,727 36,263 41,481 40,272 36,969 34,393 Index 100 92 83 60 48 92 76 87 103 109 107 Ratio 0.5% 0.6% 0.9% 1.7% 3.5% 3.5% 4.5% 5.8% 5.6% 5.1% 4.9% Eitheris aforeigner Total Ratio of international marriage (Nationwide) 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 1970 1975 1980 1985 1990 1995 2000 2005 2007 2008 2009 Year
  7. 7. 7 When the barrier of education and training services between countries is removed, Issue of how to assure the international equivalence of education and training services among different countries Important to ensure the international equivalence of qualifications and certificates issued by education and training service institutes in different countries Important to set the international quality standard for education and training services International equivalence of education and training services
  8. 8. 8 Why the international standardization is important in Japan today Learners Increasing # of troubles and issues relating to education and training service providers No neutral indicators for the quality of learning products and services Education and training service providers Hard to differentiate oneself from competitors No name value & no credibility in the international market Obscure evaluation methods for education and training services Society Lack of direct consumer protection measures for education and training services No objective framework for providers’ quality improvement Insufficient reflection of education and training process and outcome Growing the outsourcing of education and training Need for internationally competent human resource
  9. 9. 9 Structure of deliberative associations and deliberative committees in Japan Ministry of Economy, Trade and Industry (Certified by JISC) Japan Association for Management of Training and Education (JAMOTE) President Hisao Nojima (Seijo University) ISO/TC232 Japanese Mirror Committee Chair Kazuo Miyazawa (Waseda University) Sectional committee for planning & research Concerned organizations & companies 【Observers】 Ministry of Education, Culture, Sports, Science and Technology Ministry of Health, Labor & Welfare Ministry of Economy, Trade and Industry etc. Sectional committee for language learning standards
  10. 10. 10 Copyright © 2010 JAMOTE. All Rights Reserved. Classification of major education and training services providers in JapanPrivatesectorPublicsector Educationalserviceproviders Non-formal education training fieldFormal education training field Elementary & junior high schools Language schools Continuing education bodies Private preparatory schools Providers Child education bodies Senior high schools Kindergartens Special-needs schools Corporate training providers University& Graduate schools Specialized vocational high schools Public vocational training bodies Special technical schools Schools by business corporations NPO Private vocational training bodies Junior college schools in miscellaneous categories
  11. 11. 11 Examples of the impact of ISO29990 on education and training services in Japan Learner Neutral indicator for the quality of learning products and services becomes available Less troubles and issues relating to education and training service providers Education service provider Differentiation from competitors Contribution to the name value & credibility in the international market Improvement of evaluation methods for education and training services Society Contribution to the direct consumer protection measures for education and training services Establishment of the objective framework for providers’ quality improvement Sufficient reflection of education and training process and outcome Acceleration of the outsourcing of education/training
  12. 12. ISO29990 in Asia Utilization possibilities as the mutual educational foundation Standardization of education and training levels Sharing of educational and training resources Facilitating the movement of personnel beyond country borders What do we need to do? System to manage educational and training records Scheme to utilize educational and training records: Personal card (IC card, USB card, etc.) 12
  13. 13. Reinforcement of the cooperation between learners and providers Clear specification of curriculum and visualization of learning process Organizing classes in accordance with learners’ levels of achievement; saving and utilizing education and training records Thorough provision of career development guidance and information from early stage to meet individual goals “New requests” Learners will start to think about… ① Cost performance (feasibility and cost sensibility) Is it possible to achieve my “goal”? Is this cost really reasonable? ② Clarification of education and training activities (Accountability) Clarification of daily education and training activities, learning results and assessment ③ From group teaching to individualized teaching Requests for customized teaching to meet individual abilities and goals Learners (clients) Learners’ future requests to education and training providers 13
  14. 14. ◆Trend of competence assessment Specification assessment (knowledge-based) ⇒ Performance assessment (“Can Do”-based) ① Planned teaching that comply with individual goals ② Continuous learning management and teaching based on data ③ Clarification of education and training programs and skills to be acquired as outcomes <Required value of education> What the learner “Can Do” after completing this program? What is the value of education and training? 14 <Effectiveness of competence development>
  15. 15. Understanding career options Understanding coursework to achieve career goals Assuring the quality of programs Managing achievement levels of learners Advising career options for learners Following up after the completion of programs ① Career options & Information on skills ② Curriculum & program schedule ③ Management standard for programs ④ Approved achievement levels & learning record ⑤ Matching data base ⑥ Feedback system RequiredRequired RequiredRequired RequiredRequired Sufficient Condition Sufficient Condition ** Provide fine and thorough education and training services by conProvide fine and thorough education and training services by conductingducting ①~⑥①~⑥ Vision of career guidance & Education/training process 15
  16. 16. Human resource development model developed by industry-government-academia cooperation Learning outcome NeedsGuidelines Education/training coordination bodies Clarification & visualization of competence required by individuals and society Learners Human resource to meet social needs Targeted career goals Career guidance based on data Private bodies e.g. training providers Education required by learners Information Education/ training records Teaching records Database Chart for continuous learning criteria Competence matrix sheet Teaching guidelines Info. for career development Industrial circle Educational/ training circle Education/training organizations that develop and sell learning material Qualification organization Educational/ training institutes Course Info. Qualification info. Cooperation Cooperation 16
  17. 17. Education and training record system (1) 17
  18. 18. Education and training record system (2) 18
  19. 19. Application of education and training records 19 •Education/training records •Program content •Outcome(evaluation, acquired competence) •Past professional experiences •Targeted career goals (professions) etc. •Visualization of career development process •Competence gap between the current status and targeted career goals •Education/training courses necessary for targeted career goals etc. Learner’s inputs Merits for learners Education and training record system Merits for companies •Easier to strategically plan human resource development •Use as a reference point when hiring from outside etc.
  20. 20. Towards Asia PASS 20 Country A Country B Future trends in Asia Further globalization of economic activities Division of labor Need to ensure the movement of skilled personnel Asia PASS
  21. 21. Thank you for your attention! 21

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