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Global hr forum2008-francois_viljoen-hr strategies & best practices


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  • 1. HR Strategies & Best Practices Presented by: Francois Viljoen Chief Human Capital Officer 1 21- April-2008
  • 2. Agenda • Dubai Strategy 2015 • Dubai Holding: • Group Overview • HR Best Practices • Strategic HR Projects 2
  • 3. Dubai “We run Dubai as a company - and a very successful one.” His Highness Sheikh Mohammed bin Rashid Al Maktoum Vice President and Prime Minister of the UAE and Ruler of Dubai From 1990 …. To 2006 …. 3
  • 4. Dubai Strategy 2015 4
  • 5. Dubai Strategy 2015 5
  • 6. Dubai Strategy 2015 6
  • 7. Dubai Strategy 2015 7
  • 8. Dubai Holding • Launched on October 5th, 2004. • $200b+ net asset value. • Business Interests in Dubai and Around the World. Goals: • Consolidate the various large scale infrastructure and investment projects in Dubai - all projects to be among the top companies in the Middle East and the world. • Bring focus and direction to its entities. • Coordinate efforts to develop opportunities abroad and with each other. • Create synergies amongst entities within the organisations. • Focus resources and talent on strategic development.
  • 9. Currently working in 13 life-improving INDUSTRIES: Healthcare Tourism Technology Energy Finance Communication Real estate Industrial manufacturing Biotechnology Education Hospitality Telecommunication Aerospace Total number of EMPLOYEES: 45,000+ Total number of COMPANIES with the Group: 200 companies Total SPREAD AREA: 4 continents (Asia, Europe, Africa, & North America)
  • 10. Strategic Objectives
  • 11. Jumeirah Group Jumeirah properties are regarded as among the most luxurious and innovative in the world •Burj Al Arab - The first and only 7 star hotel in the world •Jumeirah Beach Hotel has won several hospitality prices •Emirates Towers - The iconic business hotel and tower of Dubai •Jumeirah Carlton Towers and Lowndes - Leading business hotels in London •Jumeirah Essex House - Leading business hotel in New York Hotels and Resorts: 12
  • 12. TECOM Investments With the world’s largest IP Communications infrastructure in the region, it was Established in 2000 to support the development of knowledge-based industries 1999 2000 2001 Dubai Internet City Dubai Media City Knowledge Village Dubai free zone designed to Provides infrastructure to Dubai free zone designed to support the regional business enable media businesses support the regional development of information including Broadcasting, business development of and communications Publishing, Advertising, information and technology companies media advertising, communications technology Research, music, companies production, ... 13 Continued..
  • 13. Dubai Properties One of the major players in the real estate industries across the region Jumeirah Beach Residence: Largest single-phase multiple- use development in the world comprising of 36 residential and 4 hotel towers Culture Village :Offering a unique cultural and tourist-friendly environment, attracting art and culture interests Business Bay: Set to become region’s business capital 14 Continued..
  • 14. Sama Dubai Gateway for international real estate development and investment Projects Dubai Towers in: “Istanbul”, Turkey “Casablanca”, Morocco “Doha”, Qatar “Dubai”, UAE Salam Resort and Spas in: Bahrain Oman “The Lagoons”, Dubai, UAE “Amwaj”, Morocco 15 “Marina de Casablanca”, Morocco Continued..
  • 15. TATWEER Its companies are consolidated into three sectors: Energy and Healthcare Tourism and Entertainment Industry and Knowledge 16
  • 16. Dubai Group A Global Financial Investor targeting the Financial, Industrial, Hospitality and Telecom sectors DG Subsidiaries: DG Projects: OXFORD LODGING ADVISORY & INVESTMENT GROUP, LLC 17 Continued..
  • 17. Dubai International Capital World-class international investment company focusing on Private equity investment DIC Investments: 18 Continued..
  • 18. Diversity Total of 45 Nationalities Others Norwegian, Swedish, Nigerian, Kyrgyzstan, Russian, Somali, Kenyan, Bulgarian, Irish, Holland, Swiss,New Zealander, Dutch,Oman, Sri Lanka, Czech, Bahraini, South African, Yemeni, French,Egyptian, Lebanese, German, American, Canadian, Jordanian, Australian,Pakistani 19
  • 19. HR Best Practices • Leadon • Compensation & Benefits • Medical & Life Insurance Programs • Talent Management Framework • Corporate Wellness Program 20
  • 20. Strategic HR Projects • Corporate HR Portal • Leadership & HR Academies • EAP (Employee Assistant Program) • DH Leadership Model – Senior Level • Developing DH Coaching Culture • DH HR Policy Framework • DH Talent Management Framework 21
  • 21. HR Strategies & Best Practices Presented by: Francois Viljoen Chief Human Capital Officer 22 21- April-2008
  • 22. Leadership Academy WHAT IF? WHY? 1. Achieve Talent Management Strategy 1. ROI & Cost Savings – aiming for a return 2. Widen Pool of Leadership - Accelerate Readiness of 7 times the investment at all levels 2. Synergies and consistent standards 3. Succession & Manpower Planning for our Future across DH to help us fight war on talent 3. What if we get this right? Future benefits 4. Build Global Center of Excellence for in-house 4. Commercial Blueprint setting the knowledge transfer standard for Region – future operation as 5. ROI and Cost Effectiveness of using Preferred own profit cost center Suppliers 5. Certificate of Excellence Accreditation Leadershi 6. Skills for transformational change p HOW ? WHAT? 1- Top Business Schools bring into Academy Region 1- 1- Leadership model 2- Leadership Levels 2- SumTotal 3- Executive Coaching 5- LDP 23 Back
  • 23. HR Academy WHAT IF? WHY? 1. What if we get this right? Future benefits 1. Talent Management Strategy 2. Setting the standard for the Region in 2. Global best practice alignment with HRH’s Strategy 3. Raise Performance of HR Business 3. Raise standard of Accreditation & Partners to next level education especially for Locals 4. Global Benchmarking of HR 5. HR Balance Scorecard , KPI’s and Metrics that Matter 6. Solution s for Transformational Change & Accelerated Growth HR Academy HOW ? WHAT? 1- Preferred Suppliers 1. Behavior 2. HR Strategy &Technical Model RBL – Dave Ulrich Competencies Yale and other Global Business Schools UK,US and Asia 3. Talent 4. HR Mercer , Hay and Arabian Assessment Management Knowledge Centers 6.HR HR Toolkits 5. Development Alignment Guide 7. The 8.Balancing Culture Web Cost 24
  • 24. Talent Management Framework RECRUITING/ ONBOARDING GOAL SETTING Align individual performance with business goals COMPETENCY Manage and track Individual skills and competencies MID YR REVIEW SUCCESSION Improve & enhance PLANNING behavior through Plan Succession assessment DEV”T PLNG COMPENSATION Skills and Learning TALENT MG’T inventories to Reward, Promote, develop careers 25 Retain Back
  • 25. Dubai Holding Leadership Model 26