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Training and Support with Sakai from Sakai Conference
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Training and Support with Sakai from Sakai Conference

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    Training and Support with Sakai from Sakai Conference Training and Support with Sakai from Sakai Conference Presentation Transcript

    • Solving the Training and Support Challenge
      Rob Moore | robmoore@unc.edu
      Manager, Foreign Language Resource Center
    • A typical UNC course and Blackboard
    • How ROML used Blackboard
    • Multi-section Language courses and Blackboard
    • Communication and Organizational Breakdown
    • Motivation for Change
      Spanish 105, 203, 204 have between 25 – 43 sectionseach
      That’s over 400 students in each of these courses, more than would fit in Carroll 111
      Photo taken from http://hotline.unc.edu
    • Features of the ROML Sakai Pilot
    • Problem solved – Sakai Umbrella course
    • Supporting the instructors
    • Email and Remedy Tickets
    • Hands on Training
    • Optimizing Sakai: Articulation
    • Optimizing Sakai: Collaboration
    • Optimizing Sakai: Portable content
    • Optimizing Sakai: Importable Content
    • FLRCVideos
      Features and uses
      Tutorials of specific tasks or skills
      Permalink for direct linking
      Playlists to group specific videos
      Each video tutorial has PDF script
      100% streaming content
    • FLRCVideos: Video playlists
      Features and uses
      Series of related tutorials
      Uses a permalink
      Displays total length of playlist
      Allows navigation to specific video
    • FLRCVideos: Embedding playlists within sites
    • FLRCVideos: Screen capture FAQs
      Features and uses
      Demonstrates a specific task or skill
      Videos are typically less than 5 minutes
      Zoom and pan on specific areas
      PDF script version has screenshots
    • FLRCVideos: Tutorial examples
      Training Example:
      Direct link to a tutorial: http://flrcvideos.unc.edu/video.php?link=277
      Training Example:
      Playlist to group specific videos together: https://flrcvideos.unc.edu/playlist.php?id=4
      Support Example:
      Playlist explaining how specific Sakai Tools are being used for a course: http://flrcvideos.unc.edu/playlist.php?id=22
    • Questions?