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The Good and Evil of Collaboration Tools
 

The Good and Evil of Collaboration Tools

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Collaboration is and always has been a central factor for project success. In times of international projects and virtual team environments collaboration is more important than ever. Technology can ...

Collaboration is and always has been a central factor for project success. In times of international projects and virtual team environments collaboration is more important than ever. Technology can help overcome geographical boundaries to active collaboration. Indeed, technology has become an enabler of communication and collaboration. And yet collaboration is not about technology. It is about people and human interactions.
Technology can enable, facilitate and promote collaboration. Provided we are aware of the limitations and possible pitfalls of collaboration tools. This presentation identifies possible pitfalls. And it lays out a roadmap how to overcome them and successfully utilize collaboration tools - without becoming slaves of our own collaboration tools.

Presentation held at the PMI Global Congress EMEA on May 9, 2011 in Dublin, Ireland

All rights reserved by Thomas Juli, 2011. www.thomasjuli.com, www.thomasjuli.wordpress.com

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    The Good and Evil of Collaboration Tools The Good and Evil of Collaboration Tools Presentation Transcript

    • The Good and Evil of Collaboration Tools
      Session # PMT02
      Dr. Thomas Juli, PMP®, CSM®
      Thomas Juli Empowerment Partners
      Picture © Gerd Altmann | Pixelio.de
    • The Good and Evil of Collaboration Tools
      Picture © Stephanie Hofschläger | Pixelio.de
    • The Good and Evil of Collaboration Tools
      Picture © Rike | Pixelio.de
    • The Good and Evil of Collaboration Tools
      Picture © Stephanie Hofschläger | Pixelio.de
    • We all knowaboutcollaborationtools, don‘twe?
      The Good and Evil of Collaboration Tools
    • Today‘s Projects‘ Playgrounds …
      Picture © Manfred Schimmel | Pixelio.de
    • Havebecomebigger
      Picture retrieved from http://tinyurl.com/2794mug
    • … verybig
      Picture retrieved from http://tinyurl.com/2evsx78
    • Ithasbecomecommonto talk about international projects
      Picture © Rainer Sturm | Pixelio.de
    • Teams aredistributed all overtheworld
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • Onevirtualworld
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • No end in sight
      Picture © Helmut-J.-Salzer | Pixelio.de
    • @
      The Evolution of Collaboration Tools
    • CollaborationPlatforms
    • Social Media
      Picture retrieved from http://tinyurl.com/2vugp9t
    • Picture © M.E. | Pixelio.de
    • The desiretoshareinformation
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • A Fool with a Tool is still a Fool
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • A Fool with a Tool is still a Fool
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • A Fool with a Tool is still a Fool
      Picture © Margot Kessler | Pixelio.de
    • Technology hasincreasedproductivity
      A Fool with a Tool is still a Fool
      The use of technologyhasbecome a comparativeadvantagetothosecompanieswhichknowhowtoutilize it.
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • Technolgyhelps
      • Reduceendlessmeetings
      • Reduce time betweenmessagessent
      • Shortentransition time
      • Make Information easilyavailable
      • Allow Universal learning (e.g. WIKI‘s)
      Picture © ThorbenWengert | Pixelio.de
    • ThisisGood News
      Picture © wrw | Pixelio.de
    • Really?
    • Downsides of Instant Communication
      Picture retrieved from http://tinyurl.com/3ykoxty
    • A scarythought?
      Picture © Dieter Schütz | Pixelio.de
    • Havewebecomefools of ourowntools?
      Picture retrieved from http://tinyurl.com/36xtnmr
    • Using a collaborationtooldoesnotautomaticallymeanthatyouarecollaboratingeffectively!
      The Good and Evil of Collaboration Tools
      A Quick Sanity Check
    • A Fool with a Tool is still a Fool
      Collaborationis NOT abouttechnology
      Picture © Margot Kessler | Pixelio.de
    • CollaborationisaboutPEOPLE
      => Understand thefoundation and criticalsuccessfactorsforeffectivecollaboration=> Live and nurturecollaboration in yourdaily project life
      Picture © Stephanie Hofschlager | Pixelio.de
    • Picture © Thommy Weiss| Pixelio.de
    • 1
      Critical successfactorsforeffectivecollaboration
      Picture © Peter-Kirchhoff | Pixelio.de
    • Possiblepitfalls of collaborationtools
      2
      Picture retrieved from http://tinyurl.com/329prby
    • Roadmapfor a successfulintroductionand use of collaborationtools
      3
      Picture retrieved from http://tinyurl.com/437zeos
    • 1. Critical SuccessFactorsforEffectiveCollaboration
      Picture © Peter-Kirchhoff | Pixelio.de
    • Picture © Markus Wegner | Pixelio.de
    • “Players win games, teams win championships.”
      Bill Taylor
    • The Power of Team Synergy
      Picture © Peter Draschan / Pixelio.de
    • Shared Values
      Picture © Stephanie Hofschlaeger / Pixelio.de
    • EffectiveCollaborationRequiresDiscipline
      Picture retrieved from http://tinyurl.com/36qr5oj
    • KISS. Keep It Simple Stupid
    • ResultsDriven
    • 2. PossiblePitfalls of Collaboration Tools
      Picture retrieved from http://tinyurl.com/329prby
    • Lack of Insightsof criticalsuccessfactorsforeffectivecollaboration
      Team work and synergy
      Discipline
      Sharedvalues
      KISS
      Results-driven
      Picture retrieved from http://tinyurl.com/3agftw5
    • Lack of Executive Support
      Picture © Ernst Rose / Pixelio.de
    • Individual Opposition
      Picture © A.Dreher / Pixelio.de
    • ForcedOntoThem
      Picture © A. Dreher | Pixelio.de
    • Overwhelmed
      Picture © Henrik G. Vogel / Pixelio.de
    • Not Willingto Try Anything New
      Picture © Gerd Pfaff | Pixelio.de
    • Opposition to Project Transparency
      Picture retrieved from http://tinyurl.com/345kupn
    • The Good and Evil of Collaboration Tools
      Picture © Dieter Schütz| Pixelio.de
    • Tools Out-of-Date
      Picture © Rebalu | Pixelio.de
    • Picture © Rike | Pixelio.de
    • Over-engineered
      Picture © Rike | Pixelio.de
    • Tool ≠ Tool ≠ Tool


      Picture retrieved from http://tinyurl.com/ye6lbwr
    • YourCollaboration Tools
      Picture © Thommy Weiss| Pixelio.de
    • BecomeToo Central
      Picture © Thommy Weiss| Pixelio.de
    • Way Too Central
      Picture © marctwo | Pixelio.de
    • Collaboration Dies
      And You Are a Fool withTools
      Picture retrieved from http://tinyurl.com/3xp7lmw
    • 3. RoadmapFor a SuccessfulIntroduction and Use of Collaboration Tools
      Picture retrieved from http://tinyurl.com/437zeos
    • 4 StepstoIntroduce & UseCollaboration Tool(s) - Successfully
    • Step 1: AssesstheCollaborationRequirements
      Picture © plumbe | Pixelio.de
    • Every successful project hastohavea cleardirectionand serve a clearpurpose
      The Good and Evil of Collaboration Tools
      and so doescollaboration
      as well ascollaborationtools
    • Understand Your Situation
      Pastprojects:
      • Whatdrovecollaboration?
      • Impedimentstocollaboration? Howweretheyovercome?
      • Examples of ineffectivecollaboration?
      Present project:
      • Nature?
      • Duration?
      • Players?
      • Location?
      • Collocatedorvirtualteam(s)?
    • Whatkind of collaboration do youreallyneed?
      The Good and Evil of Collaboration Tools
    • Different Project Roles Need Different Tools
      Picture: Manyika, J., Sprague, K., & Yee, L. (2009). Using technology to improve workforce collaboration. What Matters McKinsey Digital. Retrieved from http://tinyurl.com/yffzk4r
    • CollaborationTypes and Tools: Manager
    • Whatkind of collaboration do youvalue?
      The Good and Evil of Collaboration Tools
      Picture © Stephanie Hofschläger | Pixelio.de
    • Beware of CollaborationInefficiencies
      Picture © Gottfried Huemer | Pixelio.de
    • The Good and Evil of Collaboration Tools
      andCollaboration Blockades
      Picture © ThorbenWengert | Pixelio.de
    • CollaborationInefficiencies and Blockades
      DivergenceWastedeffort due tomismatch of goalsorpolitics
      MisunderstandingDisconnect in understanding
      InterpretingTime spentinterpretingcommunicationorartifacts
      SearchingTime spentsearchingforinformation, relationships
      TranslationTime spent conforming objects to new outputs
      WaitingDelays due to reviews, approvals, and bottlenecks
      MisapplicationIncorrect use of methods and techniques
      Source: Manyika et al (2009). Usingtechnologytoimproveworkforcecollaboration. WhatMatters McKinsey Digital
    • The Good and Evil of Collaboration Tools
      Whatkind of collaborationtools …
      Picture © Rike | Pixelio.de
    • The Good and Evil of Collaboration Tools
      ... helpovercomecollaborationinefficiences and blockades and helpenablethecolloborationyouvalue?
      Picture © Stephanie Hofschläger | Pixelio.de
    • Step 2: Select theRight Tools – WithYour Team
      Picture © Rainer Sturm | Pixelio.de
    • KnowEffective Communication Forms
      Source: Sliger, M., & Broderick, S. (2008). The Software Project Manager's Bridge to Agility (p. 353). UpperSaddle River, NJ: Addison Wesley.
    • KnowEffective Communication Forms
      Source: Sliger, M., & Broderick, S. (2008). The Software Project Manager's Bridge to Agility (p. 353). UpperSaddle River, NJ: Addison Wesley.
    • KnowEffective Communication Forms
      Source: Sliger, M., & Broderick, S. (2008). The Software Project Manager's Bridge to Agility (p. 353). UpperSaddle River, NJ: Addison Wesley.
    • KnowEffective Communication Forms
      Source: Sliger, M., & Broderick, S. (2008). The Software Project Manager's Bridge to Agility (p. 353). UpperSaddle River, NJ: Addison Wesley.
    • Build an Assessment Matrix
    • Build an Assessment Matrix
    • Build an Assessment Matrix
    • Support
      Support
      Secure Necessary Executive Support
      Picture © Rainer Sturm | Pixelio.de
    • Step 3:KnowHowtoUsethe Tool(s)
      2
      3
      1
      Picture © Rainer Sturm | Pixelio.de
    • The Good and Evil of Collaboration Tools
      Picture © Monika Tukcu | Pixelio.de
    • Invest in Necessary Training
      Picture © M. Großmann | Pixelio.de
    • Step 4: Keep the Tool(s) AlignedWiththe Project Purpose
      Picture retrieved from http://tinyurl.com/3ax8tm6
    • CollaborationHastoBeResults-Driven
      Picture retrieved from http://tinyurl.com/37onqsv
    • Environments Change – So Do CollaborationRequirements
      Picture © Birgit H | Pixelio.de
    • Adapt and Keep Eyes on Goals
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • IfNecessary, Break Resistance
      Picture © berwis | Pixelio.de
    • NurtureCollaboration
      Picture © berwis | Pixelio.de
    • Conclusion
    • A Fool with a Tool is still a Fool
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • Picture © Stephanie Hofschlaeger | Pixelio.de
    • Technology CanFacilitateCollaboration
      A Fool with a Tool is still a Fool
      Picture © Margot Kessler | Pixelio.de
    • A Fool with a Tool is still a Fool
      Collaboration Is NotAbout Technology
      Picture © Margot Kessler | Pixelio.de
    • Collaboration Is AboutPeople
      Picture © Stephanie Hofschlaeger | Pixelio.de
    • NurtureCollaboration
      Picture © Peter Kirchhoff | Pixelio.de
    • Know and AvoidPossiblePitfalls of Introducing and UtilizingCollaboration Tools
      Picture retrieved from http://tinyurl.com/329prby
    • 4 StepstoIntroduce & UseCollaboration Tool(s)- Successfully
    • The Good and Evil of Collaboration Tools
    • Tool = Tool = Tool
      =
      =
      Picture retrieved from http://tinyurl.com/ye6lbwr
    • The Good and Evil of Collaboration Tools
      Picture retrieved from http://tinyurl.com/3qmbzjv
    • The Good and Evil of Collaboration Tools
      Picture © Gerd Altmann | Pixelio.de
    • Suggested Reading and Websites withCollaboration Tools
      http://bit.ly/krtCXkhttp://bit.ly/eKDKUJ
      fredericmartin
      http://www.elizabeth-harrin.com/sm4pm/
    • Web: www.ThomasJuli.comwww.TheProjectLeadershipPyramid.net
      Blog: www.thomasjuli.wordpress.com
      Email: tj@thomasjuli.com
      Twitter: thomasjuli
      Facebook: thomas.juli
      YouTube:mindjettjep
      LinkedIn
      Xing
      Phone: +49 (0)15 15 16 333 22
      © 2011 by Thomas Juli
      107
      Thomas Juli, Ph.D., PMP®, CSM® Managing Director, Thomas Juli Empowerment Partners