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Leveraging the Power of People & PurposeLINDA DUNKEL,CHAIRMAN EMERITUS
session agenda:▸                                                      ▸                  Practical Leadership Tools for Co...
Developing                                        Awards for                                                              ...
clients:           Practical Leadership Tools for Conscious Leaders   4
FOUR PILLARS OFConsciousBusiness                  Practical Leadership Tools for Conscious Leaders   5
tools and     methods to     support each     CC pillar      Practical Leadership Tools for Conscious Leaders   64/17/2013
HigherPurpose          Practical Leadership Tools for Conscious Leaders   7
CPS Vision/Goal Collaborative Process                                         Phase       Sponsorship Phase               ...
StakeholderOrientation              Practical Leadership Tools for Conscious Leaders   9
Practical Leadership Tools for Conscious Leaders   10
SITUATIONTransform several IT groups to use asingle technology platform, break downsub-brand silos, and develop adaptivele...
ConsciousLeadership             Practical Leadership Tools for Conscious Leaders   12
“We selected IA as a partner becausetheir content and delivery style isconsistent with the cultural values weare trying to...
Create leaders at all levels whoreflect a common way of . . .       ………………………         ………………..…              …………       ……...
Executive                                                                                                       Accelerato...
ConsciousCulture            Practical Leadership Tools for Conscious Leaders   16
LeadershipCollaborationTrust            LEADERSHIP & WINNING CULTURES                 Research                 2009-20134/...
SHARE         RESPONSIBILITY         FOR SUCCESS         Leaders in High         Performing         Organizations help    ...
Twice as likely to report thatthey consciously involveemployees in decisions.Twice as likely to involve ---and therefore b...
high trust companies generatesuperior performance                          Practical Leadership Tools for Conscious Leader...
Q11.Which of the followingstatements bestdescribes yourorganization?Disengaged                                            ...
involvement driveskey employee retention                         Practical Leadership Tools for Conscious Leaders   22
• Creates opportunities                                                        for people to work                         ...
“Everybody sees rightthrough your damnedtransparency.”                        Practical Leadership Tools for Conscious Lea...
ToolCollaborativeDecision-Making                  Practical Leadership Tools for Conscious Leaders   25
"WHAT AM I AFRAID OF LOSING CONTROL OVER?"            – The nature and quality of the result?            – The process for...
TIME                 How much time can be spent             AVAILABLE            on making the decision?             IMPOR...
Decide and Announce         POSSIBLE ADVANTAGES                 POSSIBLE DISADVANTAGES           • Decision can be made   ...
Gather Input from Individualsand Decide           POSSIBLE ADVANTAGES                  POSSIBLE DISADVANTAGES             ...
Gather Input from Teamand Decide          POSSIBLE ADVANTAGES                 POSSIBLE DISADVANTAGES            • More cre...
Consensus            POSSIBLE ADVANTAGES                  POSSIBLE DISADVANTAGES              • Educates the team         ...
Delegate Decisionwith constraints          POSSIBLE ADVANTAGES                 POSSIBLE DISADVANTAGES            • Frees l...
ExerciseA decision I have to make and my own involvement strategy’…                                                       ...
ToolCollaborativeDecision-Making                  Practical Leadership Tools for Conscious Leaders   34
Questions?       Practical Leadership Tools for Conscious Leaders   35
Thank You!4/17/2013         Practical Leadership Tools for Conscious Leaders   36
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Transcript of "Conscious capitalism interaction_associates"

  1. 1. Leveraging the Power of People & PurposeLINDA DUNKEL,CHAIRMAN EMERITUS
  2. 2. session agenda:▸ ▸ Practical Leadership Tools for Conscious Leaders 2
  3. 3. Developing Awards for Young Excellence Leaders at thePurpose Employee Bali Institute Values Owned Majority Culture Women “Best Boss” Research Facilitative In America Owned TRUST Leadership® (IISC) 100 Israel Facilitative Total Access™ Belfast Leaders in ESOP Stakeholder (IISC) Israel Toolkit 1985 1990 1993 1995 2001 2002 2005 2006 20091969 2011- 2012Interaction Associates:A consciously capitalist company since 1969. Practical Leadership Tools for Conscious Leaders 3
  4. 4. clients: Practical Leadership Tools for Conscious Leaders 4
  5. 5. FOUR PILLARS OFConsciousBusiness Practical Leadership Tools for Conscious Leaders 5
  6. 6. tools and methods to support each CC pillar Practical Leadership Tools for Conscious Leaders 64/17/2013
  7. 7. HigherPurpose Practical Leadership Tools for Conscious Leaders 7
  8. 8. CPS Vision/Goal Collaborative Process Phase Sponsorship Phase Process Design Phase Early Input & Prep Phase All Co. Input & Discussion Phase I All Co. Input Phase II Final Agreements, Phase I & II Current State Future State (May–June 2003) (June–September 2003) (September–November 2003) (November 2003–February 2004) (March–May 2004) (May–June 2004) • Loyal & • Completed Activities dedicated work vision & force big goal for CPS 2020 • Supportive owner & board FL • Ownership of A A J N vision, N Process Map J N FL J A J T W E • Big change J E T J E J big goal & T J J J S W E W E T T E transition T N N T T T N T J N strategy by T N S W E S FL A W E W E Spring underway W E W E S S Tour CPS S S A S employees J FL • Desire to build Draft Charter T commitment • Informed & Market Training to change Motivated work faster… Multiple Meetings Multiple Meetings force • CPS vision & • Stronger • Board/Management • Jupiter Team meeting to • Jupiter Team meeting to prepare for FAB 52 (10/8) • Multiple mass meetings (11/10 - 1/27) • Jupiter Team/ • Jupiter Team Synthesis (5/11-12) plan in place employee trust “Forward” to launch the launch/charter/train • Market oriented training for Jupiter Team (10/8) • Jupiter Team synthesis meeting (2/4-5) Ambassador • FAB 52 Feedback (5/13) but not for 15+ & confidence initiative (8/20-21) • FAB 52 meeting (10/9) • Meeting with FAB 52 (2/10) preparation for • Jupiter Team close meeting (5/19) years out and • Jupiter Team meeting to • Post FAB 52 meeting (10/10) • Jupiter Team Phase I close-out meeting Phase II (3/9) • Board approval not developed design entire process • FAB 539 meetings (10/15-16) (2/17) • Multiple mass • Milton’s spring tour (6/2-17) by entire (9/3-4) • Post FAB 539 meeting (10/22) meetings company • Jupiter Team & Ambassador Prep and Training • Jupiter Team report (10/28-29) out meetings • Market oriented training with SMEs • Marketing training • Training for Ambassadors on Purpose, Process, etc. Agreements • Role of CPS Board in entire • Purpose, Scope & • Agreement on Content for FAB 52 & FAB 539 • Agreement on a draft of Core • Agreement on • Agreement on draft of Vision & Big process Deliverables meetings Values & Purpose Agenda’s for mass Goal • Scope of deliverables • Team members (Jupiter • FAB 52 support of the process • Agreement on Final Deliverables for meetings & content • Key parameters Team) • FAB 539 support of the process & assist in Phase I • Key stakeholders scheduling meetings • Decision-Making • Select Ambassadors • Involvement strategy Deliverables • List of Roles & • Team Charter Responsibilities • Process map for entire • Draft Charter project Communication • “Minute with Milton” • General e-mail & Employee update about Jupiter • E-mail & Employee update on Advance • E-mail & Employee • E-mail & Employee update on • General e-mail update re: Team initiative Story Phase I update on announcement of Phase II completion launch of Jupiter Team • “Minute with Milton” messages periodically • E-mail & Employee update on Board Advance Story • E-mail & employee update Approval of Phase I Phase II Board • Board Update • Board Recommendation • Board Recommendation • Board Approval Phase II • Board Approval Phase I N Legend J E FL T A W E FAB 52 FAB 539 J Team Ambassadors Employees Board of Interaction S Training Values & Purpose Big Goal/Vision Spring Tour Trustees Associates Milton Lee Meetings Agreements4/17/2013 Practical Leadership Tools for Conscious Leaders 8
  9. 9. StakeholderOrientation Practical Leadership Tools for Conscious Leaders 9
  10. 10. Practical Leadership Tools for Conscious Leaders 10
  11. 11. SITUATIONTransform several IT groups to use asingle technology platform, break downsub-brand silos, and develop adaptiveleaders to deal with complex, systemic,disruptive and ongoing change. RETURN ON INVOLVEMENTACTIONProvided Change Management consulting • Moved team morale fromservices and delivered “anger” to “acceptance & enthusiasm” development to accomplish • Met desired cost savingsrestructuring within a 4-month time • Restructured ITperiod. Facilitated “Town Hall” employee organizationmeetings to quicken the pace of • Prepared leaders foracceptance of change. Developed top ongoing change • Received service award150 leaders to be effective change agents for stakeholder inclusionand collaborative leaders. Practical Leadership Tools for Conscious Leaders
  12. 12. ConsciousLeadership Practical Leadership Tools for Conscious Leaders 12
  13. 13. “We selected IA as a partner becausetheir content and delivery style isconsistent with the cultural values weare trying to instill in our leadership.”“Our leadership developmentprogram was intended to be morethan a program to train our leaders Donna Tanenbaum,— but a strategic initiative to VP, Human Resourceschange the culture.” Practical Leadership Tools for Conscious Leaders 13
  14. 14. Create leaders at all levels whoreflect a common way of . . . ……………………… ………………..… ………… ……………………… Practical Leadership Tools for Conscious Leaders 14
  15. 15. Executive Accelerator Series Senior Team Sponsorship Strategic Leadership Executive Coaching Mid Skills Change Leadership Team Sponsorship Facilitative Leadership Strategic/High Stakes First Teams in Action High Potential Leadership Coaching Consultation and Facilitation Managing with Impact Facilitating Change Change Leadership Teams in Action The Coaching EDGE Strategic/High Stakes Consultation and Team Meetings Essential Facilitation Facilitation Collaborate to Innovate Action Learning Coaching & Problem-products & Applied Learning Solving Coaching Strategic Thinkingservicesfor leaders Common Foundation Frameworks, language, and mindsets that enableat all levels. organizational performance through shared strategic thinking, accelerated decision making and execution, team effectiveness, and heightened employee engagement. Practical Leadership Tools for Conscious Leaders 15
  16. 16. ConsciousCulture Practical Leadership Tools for Conscious Leaders 16
  17. 17. LeadershipCollaborationTrust LEADERSHIP & WINNING CULTURES Research 2009-20134/17/2013 Practical Leadership Tools for Conscious Leaders 17
  18. 18. SHARE RESPONSIBILITY FOR SUCCESS Leaders in High Performing Organizations help employees “share responsibility” for business outcomes, and shifted their focus from creating an organization of “me” to an organization of “we”.Practical Leadership Tools for Conscious Leaders 18
  19. 19. Twice as likely to report thatthey consciously involveemployees in decisions.Twice as likely to involve ---and therefore be confidentin their ability to retain keyemployees. Practical Leadership Tools for Conscious Leaders 19
  20. 20. high trust companies generatesuperior performance Practical Leadership Tools for Conscious Leaders 20
  21. 21. Q11.Which of the followingstatements bestdescribes yourorganization?Disengaged InvolvedOur employees view Our employees are Our employees are In addition to being highlytheir jobs as a means to satisfied with the highly engaged and are engaged, our employees area paycheck; if another company; they see it as a committed to their actively involved and shareopportunity came along, good place to work. Few profession and jobs; responsibility for thethey would take it. would be motivated to employees willingly organization’s success; seek another job. expend discretionary managers provide meaningful effort to achieve results. opportunities for employees to give input and/or participate in decisions that affect them.organizational & business impact of trust Practical Leadership Tools for Conscious Leaders 21
  22. 22. involvement driveskey employee retention Practical Leadership Tools for Conscious Leaders 22
  23. 23. • Creates opportunities for people to work Collaborative together • Shares the power of decision making • Promotes the value of win-win solutions • Reminds others of the “big picture” and the overarching goal • Keeps attention focused on high leverage issues and activities Strategic Receptive • Provides perspective at & Flexible • Actively encourages critical moments others to contribute • Accepts others’ ideas, perceptions, and feedback in a non- defensive way • Adjusts plans to meet changing needsthe collaborativeleader builds trust Practical Leadership Tools for Conscious Leaders 23
  24. 24. “Everybody sees rightthrough your damnedtransparency.” Practical Leadership Tools for Conscious Leaders 24
  25. 25. ToolCollaborativeDecision-Making Practical Leadership Tools for Conscious Leaders 25
  26. 26. "WHAT AM I AFRAID OF LOSING CONTROL OVER?" – The nature and quality of the result? – The process for getting there? – How people behave? – My own feelings?4/17/2013 Practical Leadership Tools for Conscious Leaders 26
  27. 27. TIME How much time can be spent AVAILABLE on making the decision? IMPORTANCE How important (versus how OF DECISION trivial) is the issue to group members and to the organization? INFORMATION How much information andFactors to NEEDED expertise do the group members have regarding thisConsider issue? NEED FOR How much participation is BUY-IN necessary to ensure implementation? CAPABILITY How much ability and experience does the group have operating as a decision- making team? BUILDING What is the potential value of TEAMWORK using this opportunity to create a stronger team? Practical Leadership Tools for Conscious Leaders 27
  28. 28. Decide and Announce POSSIBLE ADVANTAGES POSSIBLE DISADVANTAGES • Decision can be made • May not be the most well- quickly informed decision • Leader is in immediate • Those assigned to carry control of the decision out the decision may balk at implementation. • Implementation can begin immediately • Those affected by the decision may harbor resentment about not having been asked their opinion. Practical Leadership Tools for Conscious Leaders 28
  29. 29. Gather Input from Individualsand Decide POSSIBLE ADVANTAGES POSSIBLE DISADVANTAGES • More information with • Some players may feel which to make a decision arbitrarily excluded. • Increased likelihood that • If the decision is in decision will be carried conflict with input, out players may undermine decision or be less likely • Doesnt require a meeting to provide input the next of all the players time. Practical Leadership Tools for Conscious Leaders 29
  30. 30. Gather Input from Teamand Decide POSSIBLE ADVANTAGES POSSIBLE DISADVANTAGES • More creative thinking • Takes more time because of group synergy • May surface issues or • Increased likelihood of conflicts inappropriate for well-informed decision that meeting • People feel included and • If resulting decision is in may be more conflict with input, people committed to may sabotage implementation implementation. Practical Leadership Tools for Conscious Leaders 30
  31. 31. Consensus POSSIBLE ADVANTAGES POSSIBLE DISADVANTAGES • Educates the team • May take more time. through active participation • Team members may not have the collaborative • High level of support for skills needed to reach decision agreement. • Quicker implementation • People may interpret because more people are leaders choice of already up and running consensus approach as on the issues at hand weakness. Practical Leadership Tools for Conscious Leaders 31
  32. 32. Delegate Decisionwith constraints POSSIBLE ADVANTAGES POSSIBLE DISADVANTAGES • Frees leader up to deal • Team may not have the with other issues skill, experience, or perspective to make an • Minimizes undermining of informed decision. the decision • May take more time • Develops leadership capability of others • Team may take on issues outside the bounds of the task. Practical Leadership Tools for Conscious Leaders 32
  33. 33. ExerciseA decision I have to make and my own involvement strategy’… Practical Leadership Tools for Conscious Leaders 33
  34. 34. ToolCollaborativeDecision-Making Practical Leadership Tools for Conscious Leaders 34
  35. 35. Questions? Practical Leadership Tools for Conscious Leaders 35
  36. 36. Thank You!4/17/2013 Practical Leadership Tools for Conscious Leaders 36
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