A workplace founded on trust is more successful: the link between Trust and better financials is unmistakeable. Learn about new research that makes the link...and how you can leverage trust for better results.
High vs. Low Performing Companies28%30%15%15%11%Up to 5%improvementUnchanged5-10% improvementMore than 10%improvementNET PROFITS: 2013 compared with 2012HIGH PERFORMINGLOW PERFORMINGNegative (loss)
15Effectiveness at Achieving Business Outcomes• Top line/revenue growth (41% gap)• Profit growth (39% gap)• Competitive market position (26% gap)• Exhibiting organizational behavior that isconsistent with company values/ethics (24% gap)High Performing vs. Low Performing
High Performing vs. Low PerformingHPOs . . .• Focus more on customer loyalty andretention (10% gap)• demonstrate higher levels of trust (30% gap)• have more effective leadership (27% gap)• and are more likely to have a collaborativeenvironment (27% gap).. . . than LPOs.
20To what degree do the following statements describe yourorganization?All Respondents: Organizational CultureLeadership and Trust = Significantly Higher than in 201238% 36% 34%31% 32%27%My organization haseffective leadershipMy organization is highlycollaborative.Employees have a highlevel of trust inmanagement and theorganization.2013 2012
21Thinking about the level of trust within your organization,to what extent does the following describe yourcompany?% Describes extremely/very wellAll Respondents1 Significantly higher than 2012Leadership is consistent,predictable andtransparent in theirdecisions and actions.2013 201232% 123%
22High Performing vs. Low PerformingTo what degree do the following statements describe your organization?(% describes extremely/very well)58% 56% 56%31% 29% 26%Leadership Collaborative TrustHPO 2013 LPO 2013
3xOur employeesview their jobs asa means to apaycheck; ifanotheropportunity camealong, they wouldtake it.Our employees aresatisfied with thecompany; they seeit as a good placeto work. Few wouldbe motivated toseek another job.Our employees arehighly engagedand are committedto their professionand jobs;employees willinglyexpenddiscretionary effortto achieve results.In addition to being highlyengaged, our employeesare actively involved andshare responsibility forthe organization’ssuccess; managersprovide meaningfulopportunities foremployees to give inputand/or participate indecisions that affectthem.Disengaged PassivelyEngagedEngaged Involved24% 7%0% 20% 40% 60% 80% 100%HPOsLPOs31% 35% 23%11%27%42%24% 7%HPOs vs. LPOs: Engagement and Involvement