Leonarda Đinović
Talas-M DMC, Montenegro
Project Manager

leonarda@talas-montenegro.com
MICE TOURISM
MICE tourism
(Meetings, Incentives, Conferences/Conventions/Congresses,Exhibitions/Events)

or “Business tour...
MICE MARKET STAKEHOLDERS
BUYERS
Corporate buyers

Association buyers

SUPPLIERS
Venues

Other suppliers

INTERMEDIARIES
On...
DMC
DMC is “a professional service company, possessing extensive local knowledge,
expertise and resources, specializing in...
THE ROLE OF DMCS IN DESTINATION MARKETING
What DMCs do regarding destination marketing:
 Visiting trade shows
 Sales cal...
Facts and Figures
Capital: Podgorica - administrative and
commercial, and Cetinje - historical and
cultural centre
Populat...
Why Montenegro?

• NEW undiscovered destination
• CULTURAL VARIETY - UNESCO town and sites
• RICH HISTORY - Illyrians, Gre...
Coastal Region
Discover
Boka Bay- small towns of ancient seafarers, builders and scientists; a UNESCO protected museum
town, a story tell...
Experience
Central Region
Discover
Cetinje - a town museum in which, at times, because of its multitude of old buildings,
you have the feeling that ...
Experience
Northern Region
Discover
Gorgeous landscapes: canyons, mountain peaks covered in snow even in
summertime, thrilling caves and unusual lake...
Experience
Gastronomy
Nightlife
THE ROLE OF DMCS IN DESTINATION MANAGEMENT








Advising Convention bureau about some problems in the industry o...
WORKING FOR DMC


Working with the most luxurious venues in the country


Having fun


Feeling gala


Becoming “expert” in different fields
“I need...deadline is YESTERDAY!”
The role of DMCs in Destination Marketing and Management, Leonarda Djinovic
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The role of DMCs in Destination Marketing and Management, Leonarda Djinovic

  1. 1. Leonarda Đinović Talas-M DMC, Montenegro Project Manager leonarda@talas-montenegro.com
  2. 2. MICE TOURISM MICE tourism (Meetings, Incentives, Conferences/Conventions/Congresses,Exhibitions/Events) or “Business tourism” or “ Meetings industry” Reasons for the development of MICE tourism in the destination: - business tourists spend 2-3 times more than any other category of tourists - they travel outside the peak season and mostly on weekdays - creating jobs with less seasonal character - stimulation of investments - the inflow of foreign exchange - exchange of ideas, experiences, learning about other cultures... - meeting the international standards of quality
  3. 3. MICE MARKET STAKEHOLDERS BUYERS Corporate buyers Association buyers SUPPLIERS Venues Other suppliers INTERMEDIARIES On suppliers’ side DMOs On buyers’ side PCOs DMCs CVBs Academic buyers Government and public sector buyers SMERF buyers Venue finding agencies Conference production companies Incentive Travel Houses Corporate Events Company Exhibition Organizer
  4. 4. DMC DMC is “a professional service company, possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and programme logistics.” (Definition by ADME Association of Destination Management Executives ) Their strength is their extensive and detailed knowledge about destination they are based at. They know local language, customs, may have an access to some unusual venues which are not normally open to public.
  5. 5. THE ROLE OF DMCS IN DESTINATION MARKETING What DMCs do regarding destination marketing:  Visiting trade shows  Sales calls  Representatives  Educational trips  Presents  Social networks The following is an example of presentation made by a DMC – case study Montenegro
  6. 6. Facts and Figures Capital: Podgorica - administrative and commercial, and Cetinje - historical and cultural centre Population: 650 000 inhabitants Area: 13 812 Km² Formalities: The citizens of EU may enter, pass through and stay in Montenegro for up to 90 days with a valid passport without a visa. Also, they may enter and stay in Montenegro for up to 30 days with a valid identity card or a document confirming their identity and nationality. Local time: +1 GMT Currency: Euro Official language: Montenegrin Religion: Orthodox, Catholic and Muslims Coast: 293 km The highest peak: 2523 m Five national parks: Durmitor, Biogradska gora, Lovcen, Skadar Lake, Prokletije UNESCO sites: The Bay of Kotor and National park of Durmitor Climate: The climate is Mediterranean on the coastline, with warm and dry summers, and continental in the North. 240 sunny days, 185 bathing days
  7. 7. Why Montenegro? • NEW undiscovered destination • CULTURAL VARIETY - UNESCO town and sites • RICH HISTORY - Illyrians, Greeks, Romans, Byzantines, Ottomans, Austrian Empire • DIVERSITY - Possibility to experience different activity in one day • BREATHTAKING NATURE - sea, mountains, lakes and rivers - clear azure sea, long beaches, green mountains, the biggest lake in Europe, unique Bay of Kotor, Tara river second largest canyon in the world 1300m deep • Friendly people • Safety • Natural & delicious food • Very good hotel’s infrastructure • Newly reconstructed airports in Tivat and Podgorica • Location – just 2h flight from European cities • Price/Quality
  8. 8. Coastal Region
  9. 9. Discover Boka Bay- small towns of ancient seafarers, builders and scientists; a UNESCO protected museum town, a story telling islands. Budva - an open-air stage for theatrical performances and festivals, a town of stunning beaches and a thrilling night life. St Stefan – symbol of Montenegro
  10. 10. Experience
  11. 11. Central Region
  12. 12. Discover Cetinje - a town museum in which, at times, because of its multitude of old buildings, you have the feeling that time has come to a stand-still. Njegusi is a small mountain village well known for the production of smoked ham, cheese and sausages. Mausoleum, the last resting place of the greatest Montenegrin ruler and poet Petar II Petrovic Njegos. Skadar Lake - not only the largest lake in the Balkans, but one of the few remaining fresh water marshes, the last resort of pelicans and the biggest bird sanctuary in Europe. Plantaze wine yards and cellars - although being situated in a small Montenegro, it owns the largest vineyard in a complex in Europe. The Monastery of Ostrog , placed against an almost vertical background, high up in the large rock, represents one of three most visited Christian destinations on the planet.
  13. 13. Experience
  14. 14. Northern Region
  15. 15. Discover Gorgeous landscapes: canyons, mountain peaks covered in snow even in summertime, thrilling caves and unusual lakes. National park Biogradska gora with its lake – one of the last three rainforests in Europe Tara river canyon – the deepest river canyon in Europe. Nevidio canyon – last conquered canyon in Europe. Cold, irresistible and a bit dangerous. Eko village – live in a wooden cottage without electricity and running water, drink cold clean river water and eat food prepared on the local farm.
  16. 16. Experience
  17. 17. Gastronomy
  18. 18. Nightlife
  19. 19. THE ROLE OF DMCS IN DESTINATION MANAGEMENT        Advising Convention bureau about some problems in the industry or about potential strategies that should be taken Hotels – fast check in and professional service requirements Restaurants - different menus and service for different markets Airline companies and market needs Influence on creation of new teambuildings and activities Creating partnership with other South East Europe countries Changing perception about destination
  20. 20. WORKING FOR DMC  Working with the most luxurious venues in the country
  21. 21.  Having fun
  22. 22.  Feeling gala
  23. 23.  Becoming “expert” in different fields
  24. 24. “I need...deadline is YESTERDAY!”
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