Web conferencing tools: Centra, Connect, Elluminate, InterCall, WebEx, etc. etc.
Recorded synchronous sessions
Web 2.0 tools: Wikis, blogs, podcasts, social bookmarking, social networking, etc. etc
Letting people talk down about training
"It ain’t Rocket Science."
Actually, it’s more than rocket science. We landed on the moon in 1969. We still don’t always know or apply the most effective cognitive strategies for learning.
Read up. Learn. Crawl out of the box. Stay out of the box. Don’t talk down about training and eLearning-find ways to be able to support it.
Going along with eLearning as a solution when you know it won't fix the problem
If training is not the solution to the problem, you and your client are GUARANTEED TO LOSE
Don't put a "Band-Aid" on a broken arm
Saying Yes to building crappy training
This just in, folks: There are always going to be time and budget constraints. The time constraints will only be further compressed.
Get out of your comfy, tired old box and find a mixed solution from all that eLearning has to offer that meets the client’s need: time, $$$, results.
Caveat: Unfortunately, I haven’t found a fool-proof to always get what I want (even need) every time.
Overselling the Shiny Stuff
It doesn’t happen as much as it did in the earlier days: big budgets, big timelines, no measurement, likely little return on investment . . . those days are over.
Still, a prime example: Flash vs. Authorware: “I want it “Flashy” or “Flashier”, or "The Hip Stuff the Kids Like". The brand of paint does not determine if it will be a masterpiece, though the talent of the painter surely does.
Show your client what makes eLearning valuable, and what your skills and methods are for ensuring it’s good.
Move the discussion from tools to strategies, from the act of training to measurement and results.
Stand up for your profession and seek the ammunition you need to do so. Do your work well, seek excellency.
Learn and speak your client’s language.
Actively seek and infiltrate your client’s business.
Think strategic and long-term; prescribe solutions containing a blend of all things eLearning.
Determine, define, and prescribe solutions you believe in and know will be effective.