Skills Services Phoenix June2010


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Skills and Overview of Phoenix Consulting

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Skills Services Phoenix June2010

  1. 1. Skills and Service Offering 2010 “Bringing strategy to Life”
  2. 2. Phoenix Phoenix have approximately 220 FTE’s across Australia working on various customer projects within 3 key divisions - Business Consulting - Productivity & Sourcing - Technical Solutions Established in 1987 with offices in Melbourne, Sydney and Canberra. We consider ourselves as pragmatic and entrepreneurial with a spirit of whatever it takes to meet our client requirements Phoenix works to achieve substantial improvements in service quality and cost-savings. Phoenix is driven by the needs and expectations of best practice and bottom line for the client.
  3. 3. Why Phoenix? Phoenix sets itself apart from other consulting firms by:  Engaging executive level principals with deep, outcome based experience in the disciplines they represent  The people who are engaged to deliver your outcome have done it before  The principal who you are engaged with is accountable for your outcome All of this provides a high level of outcome based expertise at a competitive price. Page 3
  4. 4. Our Approach We try to maximise the positive and minimize any negative impact that experienced independent consultants can have on a business through an approach that has been developed and refined over time. Team with Client • We believe that our Clients’ company knowledge combined with our broad experience and business knowledge produces the best results Analyse Data and Processes … Work with people • We dig into the details, quantify problems, attack and improve processes, and work to improve our Clients’ organisation. Apply Proven Best Practices … Transfer Knowledge • We customize and implement proven best practices, and transfer our knowledge to our clients’ organisations. Make Changes that Last … To Provide Significant Results • We help your organisation make lasting changes and implement control processes to ensure that our solutions continue to provide significant benefits
  5. 5. Clients, Services and Sectors Business Consulting Productivity and Sourcing Technical Solutions •Project Management •Digital Channel Strategy •Business Transformation •Procurement •Functional & Technical •Risk Management •Productivity improvement Specification •IT Governance Services •Web Design & Branding •IT Strategic Leadership •Build Organisational •Usability & HCI •Business Case Development Capabilities •Search Engine Marketing •Project Mgmt Office & •Strategic Sourcing •Systems Implementation Support •Procurement - SharePoint, BI, CRM •Remediation •Pre & Post M&A •Software Development •Business Analysis •Business Process .NET, JAVA, Ruby •Outsource leadership •IT Architecture Reengineering (BPR) •Application production, (Domestic & Global) •Change Management •Process Definition support and maintenance •Programme Management •Cost Reduction •Data Warehousing & BI •ITSM With 220 FTE, Phoenix has experience in the following sectors; Financial Services, Transport, Health, Media, Telecommunications, Manufacturing, Public sector, Retail, Mining & Engineering, Energy & Education
  6. 6. Business Consulting Through Business Consulting we deliver Transformation and seek to align People, Process and Technology strategies to a companies overall business objectives and strategic end-state. Phoenix has considerable experience in the design and delivery of Transformational programs and initiatives. Solutions Services Industries  Greater understanding of current state Program Management and inherent gaps across People, Business Transformation Mgt Process, Technology Risk Management Utility  Development & selection of future state IT Governance Telco sought IT Strategic Leadership Retail  Development & prioritisation of the Business Case Development Financial Services optimum delivery roadmap Business Process Design Manufacturing  Governance and Program framework for Competitive Analysis Automotive Transformation execution Business Analysis Mining  Prioritisation of short, medium and long Outsource leadership (Domestic & Aviation term activities Global)  Measurement, reporting and benefit Change Management tracking
  7. 7. Productivity Phoenix has extensive experience in productivity, procurement and cost out delivery. We work with a business to identify and address costs efficiency opportunities and ensure full and sustainable delivery of outcomes. Solutions Services Industries • Review of current state, current • Organisation Capability assessment cost and efficiency drivers • Baseline diagnostic & opportunity Utility • Identification & prioritisation of identification Telco opportunities • E2e Procurement design & delivery Retail • Design & delivery of • IT Service Management (ITIL) Financial Services implementation strategies • Strategic Sourcing Manufacturing • Identification & delivery of • Program governance & Automotive Procurement savings management Mining • Targeted Strategic Sourcing • Benefit tracking & reporting Health • Optimisation of M&A • M & A assessment • Redesign & streamlining of • Business Process Re-engineering Business Process
  8. 8. In-house Technical Skills Application Solutions Marketing & Creative Consulting & Strategic •Applications development •Websites •Brand Management & •Application development •Mini-Sites Development incorporating integration of •Customer Collateral •Information Architecture legacy system •CRM Development •Web Interface re-design (Acquisition, Loyalty & Retention) •Communication & Channel •Portal Solutions •Direct Marketing Strategy •Knowledge Management •Annual Report Preparation •eMarketing advice Applications •CD-Rom Presentations •Web Strategy & Planning •Client and Supplier Extranet •Video / Audio streaming •Content Development •Reporting Services •Banner / Screensaver •Research & Market analysis (Business Intelligence) •Brand Mapping •Web & Wireless Mobile •Competitive Reviews Applications •Business Analysis & •SMS & Site Design for Hand Requirements Held devices •Change Management •Database Development and •HCI (human computer Interaction) Administration •Usability and User Acceptance •Testing and Quality Testing Assurance
  9. 9. Technology Technology consulting  Business analysis & process reengineering  Application architecture & project management  Testing and Quality Assurance Experts in wide range of technologies  .NET  Java  PHP, Ruby / RoR, Python and others  SharePoint / Websphere Complete platform support  Windows  Linux / Unix  Mac OS X Multiple environment support  Web applications (core strength)  Native platform applications (esp. Windows)  Mobility Specialist platforms (WinCE, Java ME, Symbian)
  10. 10. Contact Details Ph: 03 8612 3300 Michael Ryan 0412 356 650 Melbourne Level 12, 30 Collins Street Melbourne, VICTORIA, 3000 Sydney Level 12 – 109 Pitt Street, Sydney, NSW, 2620 Canberra PO Box 7467, Sutton, ACT, 2620