Mike Orzen Key Note at European Lean IT Summit 2012 - Lean IT & Culture

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This session explores the effective use of information and information systems to enable learning and the Lean behavior by exploring how IT systems and staff can be engaged to support and even lead …

This session explores the effective use of information and information systems to enable learning and the Lean behavior by exploring how IT systems and staff can be engaged to support and even lead Lean Transformation. More and more businesses are expecting IT to lead innovation, yet often IT lacks the tools and communication skills to work effectively with the business. Value stream mapping for information flow will also be discussed. This session had the most tweets and created a buzz at the conference!

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  • 1. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, FranceLean IT: Transforming to a Lean Culture … Lessons Learned Mike Orzen, CMA, CFPIM, PMP Lean IT Coach Adjunct Professor, The Shingo Prize Lean Enterprise Institute Health Care Value Network
  • 2. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France AgendaTransforming to a Lean Culture …Lessons Learned - Orzen
  • 3. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France What is Culture?Transforming to a Lean Culture…Lessons Learned - Orzen
  • 4. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France Lean Culture • Shared experimentalism • No fear • A higher standard • The Discipline ParadoxTransforming to a Lean Culture…Lessons Learned - Orzen
  • 5. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France Barriers to ChangeTransforming to a Lean Culture…Lessons Learned - Orzen
  • 6. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France Lessons Learned • Go/No Go • Reinvesting • Moment of Truth • Fail ForwardTransforming to a Lean Culture…Lessons Learned - Orzen
  • 7. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France The Power of VSM • Shared vision • Context • FocusTransforming to a Lean Culture…Lessons Learned - Orzen
  • 8. 22 & 23 November, 2012 Paris, France Information Flow ProcessUser Defines (Pulls)Information Quality: In Information P/T = Out % C&A = L/T=Transformation % C&A = Q=_%Timeliness Sources: Sources:AccuracyMedium Knowledge KnowledgeEnablement Owners Owners © Copyright 2012 Mike Orzen & Associates, Inc. www.maorzen.com All rights reserved.
  • 9. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France What Works • Backyard • Internal Coaches • Systems • Be HumbleTransforming to a Lean Culture…Lessons Learned - Orzen
  • 10. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France What Doesn’t Work • Promises • Certifications • Side Show • Tools FocusTransforming to a Lean Culture…Lessons Learned - Orzen
  • 11. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France ReflectionsTransforming to a Lean Culture…Lessons Learned - Orzen
  • 12. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France Questions & DiscussionTransforming to a Lean Culture…Lessons Learned - Orzen
  • 13. Copyright © Institut Lean France 2012 22 & 23 November, 2012 Paris, France Thank You!! Mike@maorzen.com www.maorzen.comTransforming to a Lean Culture…Lessons Learned - Orzen