Office Developers Conference - Financial Services OBAs

Mike Walker Financial Services Architecture Strategist Microsoft Corporation

Introduction
Microsoft’s Approach to Financial Services
Addressing Industry Challenges
Announcing…
Making Microsoft Architectures Real with Partners
Demo

London Stock Exchange – TradElect 3000 trades per second; 10ms down from 140ms
SWIFT - Gold Certified
Central Bank of Spain - High Value Payments
CheckFree – 1000 tps and 24% less TCO
Nasdaq – Market Data Service handles 5,000 tps at market open
70 percent of all new ATMs shipped are Windows-based
Banco Azteca - 64-bit Platform for Bank’s Core Transactions
Equifax - move to Windows Datacenter and .NET saved millions
Citigroup – CitiVision Integrates 270 Different Sources of Information for 12,000+ Global Investment Bankers
SAP Core Banking Benchmark 8,279,000 postings to bank accounts per hour
Nationwide (UK) - Basel II Compliance Solution with SQL 2005 consolidating 80 different systems data & storing for 7 years
Commonwealth Bank of Australia – CommSee Branch of the Future Solution
UniCredit (HVB) – 996 node cluster - reduced time to market for structured derivatives cross asset
Bank of Montreal : 18,000 users on .NET Smart Client for Branch (.NET Framework)
Merrill Lynch : 1-800-Merrill is one .NET IVR platform that serves 75m transaction a day
Bank of America automates customer call center – 18,000 agents using Microsoft Customer Care Framework (CCF)
DenizBank – Migrates Core Banking System to SQLServer 2005 (64 Bit) and .NET
Interpay (Netherlands) 25 TB Payment System
JPMorganChase – equities trading platform
Allstate – Producer Connectivity network leverages .NET while helping enable Policy Management solution in record time.
Barclays Capital Trade and Positioning System processing 200 trades/sec up to 1000 trades/sec
Reuters - Reuters Equities Research High Availability for 10 Tb on 64bit
Citigroup TreasuryVision - Managing Corporate Cash Around the World

Qualitative shift in our business – into more and more “mission critical” transactional roles
Focus on Industry Solutions to solve real Business Problems (Industry Priority Solution Scenarios (IPSS))
Scaling to the enterprise is “now” a reality with the Microsoft Platform
People are noticing; Analysts, customers, and partners
Increasingly influential in Microsoft’s core technology, marketing and product direction
Increasing importance of Financial Services Industry partners

Enables development of re-usable business services across more than one channel to provide consistent customer experience Addresses organization’s complex web of compliance, privacy, regulatory needs, credit management, fraud controls and operational risk Streamline end-to-end process from client prospecting thru ongoing relationship management Enables all participants in the insurance process to connect with each other including end customer Consolidate and commonize payment processing, financial messaging and archiving operations A strategic approach to renewing core systems in a phased strategic manner. Enabling reduced risk, leverage component based architecture and best of breed partners Focus on improving trade efficiency and effectiveness Branch (Teller & Seller) ATMs Internet Call Center Loan Origination Mobile Customer Knowledge Channel Renewal Risk Management & Compliance Insurance Value Chain Payments Advisor Platforms Core Banking Investment Management Doc Mgmt & Records Retention Business Continuity Management Risk Analytics Security and Privacy Management Audit & Controls Channel Sales & Service Product Development Underwriting Core Policy Systems Claims Processing Payments Services Factory Payments Delivery Channels Clearing and Settlement Treasury and Cash Management Advisor Desktop / Portal Advisory Management Company & Industry Provided Service Lending Systems Credit Decisioning Statement Production Deposit Systems Corporate and Wholesale Banking Client Data File Investment Analytics Investment Services Trade Floor in-a-box Trade Compliance Reinsurance

www.fixprotocol.org www.fpml.org www.ifx.org www.swift.com www.twiststandards.org www.nacha.org www.acord.org www.mismo.org www.fstc.org www.lixi.org.au www.rets.org OFX www.OFX.org www.w3c.org www.ieee.org www.ietf.org www.ws-i.org www.oasis-open.org Computing Industry Standards Bodies

Channels and Front Office Core Banking Back Office and B2B Call Center ATM Branch Kiosk Internet Treasury Mgmt Commercial Loan Image Archives Check Clearing Payment Networks Correspondent Banking Investors Brokers EFT E-Lending Consumer Mortgage Mobile Payments CRM Check Clearing Deposit Systems Risk Mgmt Lockbox Servicing Corp. Check Capture IVR

The Enterprise is NOT connected
People are disconnected from process
Agility Severely Hindered
Costs of Products and Services go up
Can not adjust to the market trends
US Market Forecast - JupiterResearch 2005 Natural Disasters Millions in Loses Customer Confidence has been Impacted FSI Consolidation has Fragmented Systems Mortgage Fraud has more than doubled f rom 436 (‘02) to 1,036 (‘07) FBI Financial Crimes and MBA Fraudulent Loans cost Lenders 1 Billion a year FBI Financial Crimes

Use Adapters or Web Services to connect your systems
Leverage both Technical and Industry Standards
Connect Human Workflow with Transactional Workflows
Orchestrate Legacy Assets
External Services Government Third-Party Services Bank to Bank Human Interoperability LOB Systems Integration Workflow Foundation BizTalk Messaging & Workflow <?xml version="1.0" encoding="utf-8"?> <xs:schema xmlns="http://tempuri.org/MORTGAGE_APPLICATION_v2_1" elementFormDefault="qualified" targetNamespace="http://tempuri.org/MORTGAGE_APPLICATION_v2_1" xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="LOAN_APPLICATION"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" maxOccurs="1" ref="_DATA_INFORMATION" <xs:element minOccurs="0" maxOccurs="1" ref="ADDITIONAL_CASE_DATA" /><xs:element minOccurs="0" maxOccurs="1" ref="AFFORDABLE_LENDING" /> <xs:element minOccurs="0" maxOccurs="unbounded" ref="ASSET" /> <xs:element minOccurs="0" maxOccurs="unbounded" ref="DOWN_PAYMENT" /> <xs:element minOccurs="0" maxOccurs="1" ref="GOVERNMENT_LOAN" /> <xs:element minOccurs="0" maxOccurs="1" ref="INTERVIEWER_INFORMATION" /> MISMO XSD

Protecting Data at Rest “One Version of the Truth”
Identity Management
Collaboration Security
Integration and Security
3. Loan Approval Form Sent 4. Return Signed Master Loan Flow (MLF) Activate Loan Active Loan Save Lock Services Underwriting Close Underwriter (UW) Information Rights Mgmt LOS System LOB 1. Underwriter Rules Fired 2. MLF Starts UW Workflow SharePoint 2007 Workflow Forms Services Excel Services Data Services ECM Services Security Services Storage Services Portfolio Management Project Management Enterprise Search SharePoint 2007 Portal Framework Workflow Foundation Rights Management Services Document Libraries WSS 3.0

Leverage Existing Productivity Tools
Integrate Workflow Foundation into existing Transactional Systems
Surface Information from Business Data Catalog to expose Service Oriented Architectures
Extend existing Web or Smart Clients to use MOSS Application Services
Document Library Farm-Level Workflow Association Table Workflow Collections Rate Alerts Persist to Database LOB Integration

ECM Integration Enterprise Search Business Data Catalog Role-Based Web Service Integration ECM Integration

Scalable Service Oriented Architectures
Introducing new development methods
Building Partner Ecosystem for FS
Using MS Expertise with Industry Standards
Built with User Experience in mind
Addresses Real World Challenges
Presentation Layer Web Based Portal Extensible UI Application Services Layer Office Clients Business Rules Engine Centralized Business Rules Orchestration Layer SQL Server 2005 3rd Party External Mortgage Providers Lending Message Bus State full Web Services Stateless Web Services Business Process Management Data Services Layer

Loan Origination Systems Reference Architecture
Banking Integration Factory
Insurance WS-* Interoperability
Financial Services Customer Care Framework
Insurance Value Chain
ATM Reference Architecture
Bank Infrastructure Optimization Solution (BIOS)

Financial Services OBA Component Library

Application Services Layer Productivity Layer Presentation Layer ERP/LOB Systems BDC Application Definitions & Web Services Business Intelligence (BI Models, Office Data Connections, BI Data Views/Reports, Business Formulas) BPM (WF Activities, WF Workflows, BizTalk Orchestrations) Unstructured Content Type Definitions & IM Policies VSTO Add-ins (App level, Document Templates, Outlook) SharePoint Web Parts Doc Lib/List Templates (field types and site columns) SharePoint Site/Page Templates InfoPath Form Templates Business Alerts and Notifications Search (Content Sources, Search Scopes, Managed Properties) Content Targeting (SP User Groups, Profiles, Audiences) ERP/LOB System Integration Services Microsoft Dynamics ERP SAP Siebel Custom LOB

Banking
Consumer Mortgage Lending
Broker Commissions
Online Banking
IFX BDC Components
Insurance
Insurance Claims Processing
Insurance Rating and Quoting
Life and Annuity
Capital Markets
Structured Derivatives Management (Coming Soon)
Risk Management (Coming Soon)
Document Generation Framework OBA
Work Queue Framework OBA
Build Approximately 90 OBA Components

Presentation Layer Extensible UI Web-Based Portal Office Clients Business Rules Engine Orchestration Layer Business Process Management Centralized Business Rules Data Services Layer SQL Server 2005 Third-Party External Mortgage Providers Lending Message Bus Application Services Layer Unified Communications and Collaboration Business Intelligence Enterprise Content Management Workflow Search Business Data Catalog Extensible UI Open XML File Formats Website and Security Framework

Dataract and e5 Workflow

Application Configuration Framework for creating end-to-end process management solutions
Key components: SLA driven work delivery; Real-time resource allocation
Integrates existing environment: Developed on SharePoint and Windows Workflow Foundation
Enhancing Search, Forms, Portals, Unified Messaging, Office, Mobile 6
e5 Workflow provides a framework that fosters rapid process driven application development

Presentation Layer Extensible UI Web-Based Portal Office Clients Business Rules Engine Orchestration Layer Business Process Management Centralized Business Rules Data Services Layer SQL Server 2008 Third-Party External Mortgage Providers Lending Message Bus Application Services Layer Unified Collaboration Business Intelligence Enterprise Content Management Workflow Search Business Data Catalog Extensible UI Open XML File Formats Website and Security Framework Custom Developed

Business Intelligence Collaboration Search Portal Business Forms Content Management e5 BI spans workflow and value metrics e5 links to Policies and Procedures e5 extends the user interface with Forms Server e5 process management spans collaborative and transactional workflows e5 Enterprise search across all workflows, communications and transactions e5 internet portals for members and advisors Platform Services

Loan Origination RAP in Action Craig van Zeyl CEO Dataract

Incorporate Standards into every process artifact and interface.
Manage SOA exceptions via optimized human interactions.
Combine SOA and unstructured data in a single process
Leverage your existing software and data assets
Key Microsoft investments – BizTalk, WinWF, WCF, Open XML
e5 Workflow brings IT and Business together to build automated and human facing business processes.

Read the Guidance on MSDN
See what the Analysts have to say.
Download the Financial Services OBA Component Library
Try in your own environments
Get the business involved!
Come to see Dataract Chalk Talks
Leveraging the OBA Stack in Enterprise Processes
Delivering Transactional Business Processes
Visit Dataract site:
http://www.dataract.com
http://msdn.microsoft.com/FinServArch

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office Developers Conference - Financial Services OBAs

by Mike Walker on Jan 19, 2009

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