Exam Name: CLARiiON Installation and Troubleshooting Specialist Exam
Exam Type: EMC
Exam Code: E20-611 Total Questions: 208
Question: 1
You are troubleshooting a CLARiiON Array running Release 16. Which command is used to
gather information from the Storage Processors?
A. navicli -d sp_ip_address spcollect -messner
B. navicli -h sp_ip_address remoteconfig -getconfig
C. navicli -h sp_ip_address spcollect -messner
D. naviseccli -h sp_ip_address spcollect -messner
Answer: C
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Question: 2
You are using the Analyze feature in SPLAT2. Where do the Analyze comments originate?
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A. dll program files
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B. CAP2
C. Filter text
D. Primus
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Answer: C
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Question: 3
You need to FTP SP Collect files from the customer site to the Corporate CLARiiON FTP server.
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Which two commands must you run to place data files on the FTP site?
A. bin and cls
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B. bin and put
C. cls and dir
D. put and cls
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Answer: B
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Question: 4
What software must be installed for CAP2 to function?
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A. JAVA
B. Internet Explorer
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C. Management UI
D. Navisphere Agent
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Answer: A
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Question: 5
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Which tool will gather array configuration and basic health conditions for troubleshooting, site
audits, health checks and Enhanced Install Procedures?
A. CAP2
B. EMCReports
C. HEAT
D. SWAT
Answer: A
Question: 6
Which FLARE release do you upgrade to using a .pbu file ?
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Exam Name: CLARiiON Installation and Troubleshooting Specialist Exam
Exam Type: EMC
Exam Code: E20-611 Total Questions: 208
A. 14
B. 16
C. 19
D. 17
Answer: C
Question: 7
You need Array Agent information from a CLARiiON Array running Release 19. Which two [2]
commands have the correct syntax?
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A. navicli -address "sp_ip_address" getagent
B. navicli -h "sp_ip_address" getagent
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C. naviseccli "sp_ip_address" getagent
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D. naviseccli -address "sp_ip_address" getagent
Answer: B, D
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Question: 8
What is a feature/function of Host-Based FBI (version 2.75.1.1)?
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A. Default mode = started
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B. Report log file name = RlsReportLogFilemm_dd_yy_hh_mm.txt
C. Report log file name = RLSCollectorLog.txt
D. A separate rls file for each bus
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Answer: B
Question: 9
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Which two modes are available to view a file in SPLAT2?
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A. Analyze and Chronological
B. Analyze and Triage
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C. Mark and Triage
D. Triage and Chronological
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Answer: A
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Question: 10
You issue the following command:
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naviseccli -h ss1_spa createrg 3 0_0_9
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The command fails. Why did the command fail?
A. Account is not a privileged user
B. Naviseccli cannot be used to create RAID groups
C. Navisphere user account on the storage system must be created
D. Privileged users exist on the SP
Answer: C
Question: 11
The CMI bus a critical part of which CLARiiON feature?
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Exam Name: CLARiiON Installation and Troubleshooting Specialist Exam
Exam Type: EMC
Exam Code: E20-611 Total Questions: 208
A. Page size
B. Read cache
C. System cache
D. Write cache
Answer: D
Question: 12
Why is the r flag used in a setsniffer command?
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A. Creates an output file for Background Verify
B. Resets Sniffer to the beginning of the drive
C. Resets the background verify reports
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D. Stops Sniffer so that a Background Verify can run
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Answer: C
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Question: 13
You are managing domains in a multi-domain environment. Which domain will manage the other
domains?
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A. Gateway
B. Local
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C. Manager
D. Master
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Answer: B
Question: 14
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Exhibit:
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.s
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What is the problem when analyzing the report in the attached exhibit?
A. Media errors in a degraded mode RAID 0 LUN
B. Media errors in a degraded mode RAID 1 LUN
C. Media errors in a degraded mode RAID 1/0 LUN
Page 3 of 49

Exam Name: CLARiiON Installation and Troubleshooting Specialist Exam
Exam Type: EMC
Exam Code: E20-611 Total Questions: 208
D. Media errors in a degraded mode RAID 5 LUN
Answer: D
Question: 15
What is a restriction when using the CLARiiON Array initialization Wizard?
A. The array and the workstation can be placed anywhere in the customers network
B. The array and the workstation must be on the same subnet
C. The array and the workstation must be using the factory installed IP addresses
D. The array and the workstation must have consecutive IP addresses
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Answer: B
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Question: 16
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Match the Boot Partitions to the attached diagram.
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x am
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Answer:
.s
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Page 4 of 49

Exam Name: CLARiiON Installation and Troubleshooting Specialist Exam
Exam Type: EMC
Exam Code: E20-611 Total Questions: 208
Question: 17
When is I/O performance impacted during battery test?
A. Battery test always impacts I/O performance
B. Battery test has no impact on I/O performance
C. When system is reduced to no charged SPS
D. When system is reduced to one charged SPS
Answer: C
Question: 18
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SP Collect is initiated by right clicking on a SP. Where does script execute?
A. Locally on peer SP
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B. Locally on SP
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C. On both SPs
D. On management station
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Answer: B
Question: 19
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During a CLARiiON management station installation, EMCRemote is unable to communicate with
the SP. What is the most likely reason?
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A. EMCRemote cannot be used to communicate with a SP
B. Navisphere CLI is not installed
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C. The correct TCP/IP ports to the array are not open
D. The SP has the incorrect flare enabled
Answer: C
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Question: 20
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Which activity would benefit from using FBI?
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A. ATA DAE troubleshooting
B. ATA drive replacement
C. Fibre-channel DAE troubleshooting
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D. Front-end troubleshooting
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Answer: C
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Question: 21
Which command collects the data needed to analyze a Cisco switch?
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A. Show tech-support details
B. Show tech-support
C. Supportshow
D. Supportshow -v
Answer: A
Question: 22
Which statement is true when installing a new CLARiiON Array with the Initialization Wizard?
A. A serial PPP connection must exist to initialize the array
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